Verified Toll-Free Texting
Unlock better deliverability and carrier trust with a verified toll-free number.
Toll-free verification ensures your business texts are approved by carriers and less likely to be filtered or blocked. With Talkroute, the process is simple, fast, and helps protect your message reliability and brand reputation.
Benefits of Toll-Free Verification
It’s time to ditch your old-school phone system.
Higher Message Deliverability
Get your texts delivered, not filtered.
Verified toll-free numbers are routed through approved carrier channels, which significantly reduces the chances of your messages being flagged as spam or blocked altogether.
That means more of your texts reach customers on time — especially important for time-sensitive updates, promotions, or support messages.
One-Time Setup, Long-Term Protection
Verify once and you’re good to go.
Unlike 10DLC, toll-free verification is a one-time process. Once approved, there’s no need for monthly fees or ongoing campaign management.
Your number stays verified and protected for long-term use, giving you peace of mind and one less thing to manage.
Nationwide Appeal
Perfect for businesses with customers across the country.
Toll-free numbers aren’t tied to a local area code, making them ideal for brands that serve a broader or national audience.
Verification ensures that your toll-free number feels legitimate and professional, no matter where your customers are located.
One Number for Voice and SMS
Simplify your communication with a single, trusted number.
With a verified toll-free number, you can use the same line for both phone calls and text messages.
This unified presence makes it easier for customers to recognize and remember your business, streamlining communication and improving engagement.
Improved Brand Reputation
Protect your brand and earn customer trust.
Verified toll-free numbers tell carriers and customers that your business is legitimate. This adds credibility to your messages and helps you stand out from anonymous or suspicious senders.
A verified number builds customer trust and reflects positively on your brand.
Get started with toll-free verification
1. Choose a Toll-Free Number
Pick a new toll-free number or verify the one you already use with Talkroute.
2. Submit Verification Form
Provide a short explanation of how you’ll be using the number for texting (we help you with this)
3. Get Carrier Approval
We submit your request to carriers and keep you updated during the approval process (usually takes 3–5 business days)
4. Start Sending Trusted Texts
Once verified, you can send SMS messages with better deliverability and fewer interruptions.
Talk, message, & meet in one easy to use app.
…tons of amazing features for your business
Phone Numbers
Local, toll free, 800 & vanity phone numbers.
Call Forwarding
Forward & route your business calls anywhere.
Text Messaging
Send & receive SMS & MMS business messages.
Meetings
Video conferencing with up to 100 participants.
Menus
Single & multi level Auto Attendant/IVR.
Extensions
Unlimited 3 or 4 digit direct dial extensions.
Voicemail
Get voice messages on our apps, online, & by email.
Apps
Available for MacOS, Windows, Linux, iOS, Android & browser.
Live Call Transfer
Transfer live calls to extensions, departments & voicemail.
Call Stacking
No more busy signals when receiving multiple calls at once.
Custom Greetings
Customize welcome, menu, voicemail greetings & more.
Call Recording
Record your incoming & outgoing calls.
Hours of Operation
Set dates & times for when your phones are available.
Users & Permissions
Create account users & grant special access permissions.
Caller ID
Show your business name & number on outgoing caller ID.
Reporting
Run detailed history reports & export your call data.
Toll-Free Verification FAQ
While toll-free verification isn’t strictly required, it’s strongly recommended by all major U.S. carriers. Unverified toll-free numbers are more likely to experience message filtering, delays, or even delivery failures. Verification helps ensure your messages are recognized as legitimate, increasing both speed and reliability.
Most toll-free number verifications are approved within 3–5 business days, depending on carrier response times. After you submit your use case and business information, Talkroute handles the rest and keeps you updated throughout the process.
No — toll-free verification is completely free for Talkroute customers. We include it as part of your plan, with no hidden fees or additional charges. It’s one of the easiest ways to improve your texting performance at no extra cost.
Yes, you can still send messages while your verification is pending, but be aware: carriers apply stricter filtering rules to unverified numbers. This means some messages may be delayed or blocked until your number is fully verified. We recommend submitting your verification request as soon as possible to minimize any issues.
To complete verification, we’ll need a few simple details about your business and how you plan to use texting. This usually includes your company name, website, contact info, and a short explanation of your use case (e.g., appointment reminders, customer support, order updates). We provide a simple form and guide you through the process.
Yes — if you’re already using a toll-free number with Talkroute, we can submit that number for verification. You don’t need to change anything about your current setup. If you’re adding a new toll-free number, we’ll help you verify it as part of the onboarding process.
The virtual phone system trusted by 1000’s of customers!
Here is what a few of them have to say about Talkroute.
"An excellent virtual phone system for nonprofits"
- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!
Robert M.
Full review on G2 Crowd
"Probably the best small business phone system"
- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.
Karen B.
Full review on G2 Crowd
"This service has tons of great features"
- It's been a huge benefit being able to focus on the calls that we need to be taking.
Pierce F.
Full review on G2 Crowd
"Easy to setup & use! Call quality is excellent"
- We were able to get the perfect toll free number for our sales team up and running instantly.
Neel P.
Full review on G2 Crowd