Users & Permissions

Add account users and administrators.

By creating users and administrators, you can provide the appropriate level of account access to all of your team members. Whether you want one user to only access a specific phone number or a group of administrators to be able to view all of your text messages, our permissions feature has you covered.

Users and Permissions

Benefits of Users & Permissions

It’s time to ditch your old-school phone system.

No More Expensive User Pricing

No More Expensive User Pricing

Tired of other services overcharging per user or requiring a minimum number of paid users for their more feature rich plans?

Talkroute includes a quantity of free users with every plan and you may add additional users to any of our plans for just $5 /mo ea.

There are no user minimums to qualify for any of standard plans.

No More Expensive User Pricing

Numbers, Text Messaging & Voicemail

Numbers, Text Messaging & Voicemail

Make sure your users and administrators have access to the account features they need to be effective.

Whether a team member needs access to messages for a specific mailbox or the ability to make and receive calls from a block of phone numbers, Talkroute has got your back!

Numbers, Text Messaging & Voicemail

Multiple Levels of Permissions

Provide your team members with granular levels of account access. These permissions allow you to specify full access, view only, or no access to various sections of your Talkroute phone system.

Now your users will have the appropriate level of access to your phone numbers, text messages, voice mailboxes, call recordings and more.

Numbers, Text Messaging & Voicemail

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Our Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Your Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Talk, Text, & Meet Anywhere

4. Talk, Text, & Meet Anywhere

Call, message, & meet wherever you do business: home, office or on the road.

Talk, message, & meet in one easy to use app.

  • Modern Business Voice

    Business calling with your desktop, browser, & smartphones

    Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, or smartphone.

    With Talkroute, you have the power of an enterprise level phone system without having to purchase or maintain any special equipment.

    Download our apps to begin making business calls from your PC & smartphone today.

    Make and receive business calls
  • Join the Conversation

    Send & receive text messages from your business numbers

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Sign up for Talkroute & begin texting with your customers today.

    Text with your customers
  • Video Meetings

    The best way to bring your team together

    Video conferencing with up to 100 team & guest participants.

    Additionally, Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

    Sign up for Talkroute & start your first meeting today!

    Video Meetings
  • Voicemail Made Simple

    Check voicemail by email, browser, & apps

    Never miss a voicemail — Enable email, mobile, & desktop app notifications when receiving a new voice message.

    Customize your voicemail greetings & assign separate mailboxes to your team members, departments, & phone numbers.

    Our mailboxes can be added or removed at anytime & provide unlimited storage capacity.

    Easy to manage voicemail
  • Take Control of Your Phone System

    Easily customize your account settings

    Talkroute gives you the power to customize every aspect of your virtual phone service.

    Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!

    Try Talkroute today and see why we are considered to be the most flexible phone solution available.

    Customize your phone system

Users & Permissions FAQ

Users & permissions are the granular levels of access that you may grant to your users and administrators.

These levels of access can be applied to various features and elements within your Talkroute account.

User & permissions are a great way to make sure your users only have access to the areas of your phone system they need in order to be effective.

Each Talkroute plan includes a free number of account users. Beyond the included users, you may add as many additional users to any of our plans for $5 /mo ea. See pricing for more details.

Account User: May access assigned voice mailboxes, text messaging on assigned virtual phone numbers, call history, outbound dialing, call recordings and the Talkroute apps.

Account Administrators: May access the same assigned features as standard users and additionally have access to administrator settings and billing information.

Additional users beyond what is included with your Talkroute are $5 /mo ea.

Yes! Every Talkroute phone number has the ability to set granular permissions for each of these separate features.

Yes! You may specify which users may access test messaging for each of your Talkroute phone numbers.

Yes! You may specify which users may access voice mailboxes for each of your Talkroute phone numbers, menu options, extensions, and after hours voicemail.

The virtual phone system trusted by 1000’s of customers!

Here is what a few of them have to say about Talkroute.

"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd

Paul HoweyUsers & Permissions