Track all of your business calls.

Detailed history reports give you the ability to retrieve call data with a variety of filtering options. Whether you need to view all calls made by a specific user or if you just want to see which calls were sent to a specific mailbox, our reporting gives you the information you require and more.

Track all of your business calls

Benefits of Reporting

It’s time to ditch your old-school phone system.

History & Call Paths

History & Call Paths

Talkroute provides you with the date & time, duration, Caller ID and status for all incoming and outgoing calls. From start to finish, you will see exactly the route your calls take and where they end up.

History & Call Paths

Filtering & Exporting

Filtering & Exporting

Whether you wish to run a report for a specific date & time, or for calls to a certain extension, Talkroute gives you filter options that produce the results you need. Once you have the desired report generated, you may export your results to a CSV file.

Call Blocking

Call Blocking

You may block unwanted and anonymous callers from being able to dial or text your virtual phone numbers.

Call Blocking

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Our Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Your Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Talk, Text, & Meet Anywhere

4. Talk, Text, & Meet Anywhere

Call, message, & meet wherever you do business: home, office or on the road.

Talk, message, & meet in one easy to use app.

  • Modern Business Voice

    Business calling with your desktop, browser, & smartphones

    Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, or smartphone.

    With Talkroute, you have the power of an enterprise level phone system without having to purchase or maintain any special equipment.

    Download our apps to begin making business calls from your PC & smartphone today.

    Make and receive business calls
  • Join the Conversation

    Send & receive text messages from your business numbers

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Sign up for Talkroute & begin texting with your customers today.

    Text with your customers
  • Video Meetings

    The best way to bring your team together

    Video conferencing with up to 100 team & guest participants.

    Additionally, Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

    Sign up for Talkroute & start your first meeting today!

    Video Meetings
  • Voicemail Made Simple

    Check voicemail by email, browser, & apps

    Never miss a voicemail — Enable email, mobile, & desktop app notifications when receiving a new voice message.

    Customize your voicemail greetings & assign separate mailboxes to your team members, departments, & phone numbers.

    Our mailboxes can be added or removed at anytime & provide unlimited storage capacity.

    Easy to manage voicemail
  • Take Control of Your Phone System

    Easily customize your account settings

    Talkroute gives you the power to customize every aspect of your virtual phone service.

    Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!

    Try Talkroute today and see why we are considered to be the most flexible phone solution available.

    Customize your phone system

Reporting FAQ

Talkroute’s reporting feature provides you with the ability to run detailed call history reports, view call paths, and export the data to a CSV file.

Yes. You can view the Call History for your account at any time in your online control panel or through the Talkroute apps. We track all incoming and outgoing calls through your virtual phone numbers.

Yes. You can filter your call history results by Talkroute number.

Yes. Our call history provides you with detailed call paths that let you know everything about your calls. You will be able to see everything from the extension the caller dialed, to which forwarding phone answered the call.

Yes. You can filter your call history results by a specific voice mailbox.

Yes. You can filter your call history results by user.

Yes. You can filter your call history results and download them in a CSV file with our Pro plan or higher.

The virtual phone system trusted by 1000’s of customers!

Here is what a few of them have to say about Talkroute.

"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd

Paul HoweyReporting