|Local & Toll Free Numbers 1|
Additional phone numbers may be purchased at anytime
|1 Included||2 Included||3 Included||10+|
|Incoming & Outgoing Calling 2|
Unlimited minutes in the US & Canada (toll free included)
|Text Messaging 3|
Send & receive SMS & MMS messages
|Account Users 4|
Additional user logins may be purchased at anytime
|1 Included||3 Included||10 Included||20+|
|Voice Mailboxes 5|
Additional mailboxes may be purchased at anytime
|1 Included||3 Included||10 Included||20+|
|Call Forwarding & Routing |
Route calls to as many phones & desktops as needed
No more busy signal when receiving multiple calls at once
|Desktop, Mobile, & Web Apps|
MacOS, Windows, Linux, iOS, Android, & your browser
Customize welcome, music on hold & voicemail greetings
|24/7 Support 6|
U.S. & Canada based support teams
|Caller ID Name|
Customize outgoing caller ID name (CNAM)
|Single Digit Extensions 7|
Menu options 0-9
Ring your phones at the same time
|Live Call Transfer|
Transfer calls to phones, extensions, menu options & voice mailboxes
|Hours of Operation|
Configure open & close times for your phone system
Multi-level Auto Attendant/IVR
|Multi Digit Extensions 8|
3 or 4 digit direct dial extensions
Create staff listings & dial by name directories
Record your incoming & outgoing calls
|Scheduled Call Forwarding|
Customize schedules for your receiving phones
Downloadable call analytics
|Voice Studio 9|
Professional voiceover services
Business associate agreement available
Service level agreement available
Dedicated account manager
The Virtual Phone System Trusted by 1000’s of Awesome Businesses!
Expand your phone system as needed.
|Additional Phone Numbers||Additional Users||Additional Voice Mailboxes|
Plans & Pricing FAQ
If you cancel a free trial within 7 days of activating an account you won’t be charged a thing (unless you choose to activate paid service before the end of your trial period). If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your trial period has concluded and we don’t prorate for partial months.
No. The prices you see above are all inclusive. For example, the Pro plan is $59/month for up to 10 users. That means you pay $59/month total no matter how many users you have as long as it’s 10 or less. You may also add additional users to any plan for $5/month ea. If you don’t see a plan large enough for your team here, we have custom Enterprise plans available. Please contact us.
Our available add-ons can be added to or removed from any plan, at anytime. For example, our Plus plan include up to 2 phone numbers for no additional charge. If you need a 3rd number and don’t wish to upgrade to the next plan, you can simply add an additional number to your current plan for $5 mo.
No. There is no per phone charge. You may add and route calls to as many phones as needed.
Yes. You may transfer your local and toll free numbers to Talkroute. We will even cover the porting fees to transfer all of your numbers! (does not apply to fees or unpaid balances owed to your current provider)
No. Talkroute is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.
Yep. Simply click on the “Account” icon on your dashboard and you’ll see your options.
Currently we accept Visa, Mastercard, Discover, and American Express. We do not currently accept PayPal. At this time we only accept payments online so we will not be able to accept a P.O., invoice you, or take an order over the phone. If you are considering an Enterprise plan and can not pay by credit card, please contact us for additional options.
There are no additional taxes or hidden fees. The prices you see above are exactly what you will pay each month (excluding any additional add-ons purchased after registration).
1. Local & Toll Free Numbers – Basic includes 1 local or toll free phone number. Plus includes 2 local or toll free phone numbers. Pro includes 3 local or toll free phone numbers. Enterprise includes 5 local or toll free phone numbers. Additional local or toll free phone numbers may be purchased for $5 /mo ea on any plan. (applies to local or toll free numbers procured through Talkroute or transferred to Talkroute from another carrier)
6. 24/7 Support – Email support tickets are answered 24/7. Live chat & phone support for Talkroute is available 9:00 a.m.–7:00 p.m. CST, Monday–Friday and 10:00 a.m.–5:00 p.m. CST, Saturday (excluding holidays). Support is provided by our U.S. team based in Chicago, IL.
2. Incoming & Outgoing Calling – Unlimited minutes in the US & Canada (toll free included). Reasonable use policies apply.
7. Single Digit Extensions – 10 single digit extensions / menu options included.
3. Text Messaging – Basic includes 500 text messages /mo. Plus, Pro and Enterprise includes unlimited text messaging.
8. Multi Digit Extensions – Unlimited 3 or 4 digit extensions included.
4. Account Users – Basic includes 1 user account. Plus includes 3 user accounts. Pro includes 10 user accounts. Enterprise includes 20 user accounts. Additional user accounts may be purchased for $5 /mo ea on any plan.
9. Voice Studio – Professional in-house voiceover services. 5 custom audio clips included. Additional clips may be purchased for $20 ea.
5. Voice Mailboxes – Basic includes 1 voicemail box. Plus includes 3 voice mailboxes. Pro includes 10 voice mailboxes. Enterprise includes 20 voice mailboxes. Additional voice mailboxes may be purchased for $5 /mo ea on any plan.