Hours of Operation

Set dates & times for receiving business calls.

Hours of operation gives you the power to control when your team is available to accept calls. You can even specify an after hours destination to route incoming calls or play a special closed message. Now you can ensure that all of your after hours callers will be managed correctly.

Set dates & times for receiving business calls

Benefits of Hours of Operation

It’s time to ditch your old-school phone system.

Date & Time Conditions

Date & Time Conditions

Choose when to receive business calls

You may establish specific date & time ranges for when your phones are available to receive calls. This gives you the flexibility to set various operating times for different days of the week.

Note: Hours of operation are open 24/7 by default.

Date & Time Conditions

Multiple Time Slots Per Day

Multiple Time Slots Per Day

Open & close as much as needed

Now you can set multiple open & closed time conditions for the same day.

This option is perfect for businesses that open & close multiple times per day.

After Hours Destinations

After Hours Destinations

Add special call routing rules when closed

Send your callers to other destinations such as a special voice mailbox, phone number, or a different menu of options outside of normal business hours.

Now you can be sure callers are properly taken care of even after hours.

After Hours Destinations

Custom Closed Messages

Custom Closed Messages

Keep your customers informed

Let your customers know you are closed and when you will reopen with a special after hours message.

We recommend combining the closed message with a unique after hours destination for the best results.

Override Hours at Any Time

Override Hours at Any Time

Without changing your normal schedule

Need to stay open late or close early? No problem. You can override your business hours at any time without changing your normal operation settings.

Override Hours at Any Time

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Our Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Your Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Talk, Text, & Meet Anywhere

4. Talk, Text, & Meet Anywhere

Call, message, & meet wherever you do business: home, office or on the road.

Talk, message, & meet in one easy to use app.

  • Modern Business Voice

    Business calling with your desktop, browser, & smartphones

    Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, or smartphone.

    With Talkroute, you have the power of an enterprise level phone system without having to purchase or maintain any special equipment.

    Download our apps to begin making business calls from your PC & smartphone today.

    Make and receive business calls
  • Join the Conversation

    Send & receive text messages from your business numbers

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Sign up for Talkroute & begin texting with your customers today.

    Text with your customers
  • Video Meetings

    The best way to bring your team together

    Video conferencing with up to 100 team & guest participants.

    Additionally, Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

    Sign up for Talkroute & start your first meeting today!

    Video Meetings
  • Voicemail Made Simple

    Check voicemail by email, browser, & apps

    Never miss a voicemail — Enable email, mobile, & desktop app notifications when receiving a new voice message.

    Customize your voicemail greetings & assign separate mailboxes to your team members, departments, & phone numbers.

    Our mailboxes can be added or removed at anytime & provide unlimited storage capacity.

    Easy to manage voicemail
  • Take Control of Your Phone System

    Easily customize your account settings

    Talkroute gives you the power to customize every aspect of your virtual phone service.

    Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!

    Try Talkroute today and see why we are considered to be the most flexible phone solution available.

    Customize your phone system

Hours of Operation FAQ

Your business’s hours of operation are the dates & times when you’re available to receive business phone calls. This functionality gives you the flexibility to have open & closed times on different days of the week.

Outside of your normal hours of operation, there is also the option to route callers to alternative destinations such as voicemail, another phone number, or to a menu of options for callers to choose from after hours.

With Talkroute’s hours of operation feature you will be able to ensure that you only receive calls when you and your team are available to answer them.

Yes. You can add open and close times to your Talkroute system using the Hours of Operations feature.

Yes. You may add as many open and close times as needed to each day of the week.

Yes. Our Scheduled Forwarding feature provides the ability to create open and close times for each of your forwarding phone numbers and users.

This feature operates independently of the Hours of Operation settings.

Yes. Callers may be routed to a voice mailbox, phone number, or menu of options after hours.

Talkroute provides our users with an “override” business hours function in the control panel. This feature allows you to open or close your business outside of the normal operation schedule. You can also select a specific audio file to play and to send the call to voicemail or disconnect.

This special feature allows you to quickly override your operating hours without reconfiguring your global date and time settings.

The virtual phone system trusted by 1000’s of customers!

Here is what a few of them have to say about Talkroute.

"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd

Paul HoweyHours of Operation