Tons of awesome features
Businesses big & small use our features to manage their calls, messages, & meetings. All without breaking the bank.
See all of our features
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| Phone Numbers Learn More |
| Toll Free Numbers 800, 888, 877, 866, 855, 844 & 833 numbers available. | ||||
| Vanity Numbers Register custom numbers that spell a word or phrase. | ||||
| 800 Numbers We have a limited supply of true 800 numbers available. | ||||
| Local Numbers Search US & Canada local numbers by area code, city or zip code. | ||||
| Number Porting Transfer your business number to Talkroute. | ||||
| Take Your Numbers With You Port your Talkroute numbers to another provider at anytime. | ||||
| Add & Remove Numbers at Anytime You can add or remove numbers from your account at anytime. |
| Call Forwarding & Routing Learn More |
| Forward to a Single Phone Send all of your calls to a single cell, landline, VoIP or soft phone. | ||||
| Forward to Multiple Phones Route your incoming calls to as many phones as needed. | ||||
| Ring Phones in Sequence Choose which order your phones ring and for how long. | ||||
| Ring All Phones at Once Simultaneous ring allows you to ring your phones at the same time. | ||||
| Scheduled Call Forwarding Set dates and times to ring your phones. |
| Text Messaging Learn More |
| Send SMS & MMS Messages Compose new messages from the online dashboard, desktop, mobile, and web apps. | ||||
| Reply to Customers Messages Respond to messages from the online dashboard, email, desktop, mobile, and web apps. | ||||
| Texting Access Permissions Set permissions for which users can view, reply to and send new messages. | ||||
| Text-to-Email Notifications Receive notifications and respond to new messages from your email. | ||||
| Desktop, Mobile, & Web Apps View, compose, and reply to messages from the MacOS, Windows, Linux, iOS, Android, and Web apps. |
| Meetings Learn More |
| Video Meetings Video conferencing with up to 100 participants. | ||||
| Meeting Chat Collaborate with your team using our internal messenger. | ||||
| Screen Sharing Share your screen with meeting participants. | ||||
| Whiteboard Share a whiteboard that participants can annotate on. | ||||
| File Sharing Share files with your meeting participants. | ||||
Session Recording Coming Soon! |
| Call Menu Learn More |
| Create Departments Press #1 for sales… press #2 for support… | ||||
| Forward Calls to Team Members Create a list of options that routes directly to your staff. | ||||
| Play Custom Messages Set menu options that play custom messages such as your operating hours. | ||||
| Send Callers to Voicemail Menu options can also route callers directly to a voice mailbox. | ||||
| Add Submenus Create a menu with multiple levels of options. | ||||
| Company Directory Dial by name & staff list directories. |
| Extensions Learn More |
| Single Digit Extensions Create menu options (0-9). | ||||
| Informational Extensions Add extensions that play custom recorded or uploaded greetings. | ||||
| Voicemail Extensions Set extensions that route directly to a voice mailbox. | ||||
| Multi Digit Extensions Create unlimited 3 or 4 digit extensions. |
| Voicemail & Mailboxes Learn More |
| Access Your Messages Online View your voice messages using any web browser. | ||||
| Desktop, Mobile, & Web Apps Access voice messages and mailboxes from the MacOS, Windows, Linux, iOS, Android, and Web apps. | ||||
| Voicemail-to-Email Receive notifications & play your messages from your email. | ||||
| Mailboxes Create separate mailboxes for phone numbers, menu options, and extensions. | ||||
| Voicemail Transcription Read your messages online & by email. | ||||
| Voicemail Access Permissions Set permissions for which users can view & edit voice messages & mailboxes. | ||||
| Receive Voicemail Locally Disable Talkroute voicemail and use your device’s voicemail instead. |
| Desktop, Mobile, & Web Apps Learn More |
| MacOS, Windows, Linux, iOS, Android, & Browser Download our apps online. | ||||
| Show Your Talkroute Caller ID Make calls showing your business number on the outgoing caller ID. | ||||
| Business Call History Review your incoming & outgoing call history. | ||||
| Send & Receive Text Messages Compose messages showing your business number on the outgoing caller ID. | ||||
| Manage Business Voicemail Check your voicemail messages. | ||||
| Contacts Integration Access your device’s contacts to quickly make calls or send messages. |
| Live Call Transfer Learn More |
| Easy to Use Transfer Codes Quickly dial codes to transfer your live calls. | ||||
| Blind & Attended Transfer Transfer calls instantly or speak to the receiving party before connecting the call. | ||||
| Transfer to Phone Numbers Transfer calls directly to any phone number. | ||||
| Transfer to Departments Send calls to a menu option and ring an entire department. | ||||
| Transfer to Voicemail You may transfer a live call directly to a voice mailbox. | ||||
| Transfer to Multi Digit Extensions Transfer callers to your team members direct dial extensions. |
| Call Stacking Learn More |
| Receive Multiple Calls at Once Receive multiple calls at the same time, even if you run your business from a single phone. | ||||
| Music on Hold Pick from our library of hold music or upload your own. | ||||
| Add a Custom Message Upload or record your own custom message that callers will hear while on hold. | ||||
| Establish a Maximum Hold Time Set a maximum time callers will wait on hold before being sent to another destination. | ||||
| Alternative Destinations Callers may be sent to another phone number, call menu or voice mailbox. |
| Custom Greetings Learn More |
| Audio Library Pick from our library of audio clip or create your own. | ||||
| Upload Your Own Files You may add your own custom greetings, messages and music at anytime. | ||||
| Record Your Own Greetings Create a custom greeting or message by using our recording feature. | ||||
| Music on Hold Choose one of our music files or upload your own. | ||||
| Voice Studio Have our in-house voice talent record your greetings for you. |
| Call Recording Learn More |
| Record All Calls Call recording available for both incoming and outgoing calls. | ||||
| Inform Callers Upload or record a custom message to inform your callers the call is being recorded. | ||||
| Access Recordings Review your call recordings from your online call history. | ||||
| Unlimited Storage Store all of your voice recordings. | ||||
| Access Permissions Set permissions for which users can view and edit recordings. |
| Hours of Operation Learn More |
| Date & Time Conditions Set the dates and times your phones are available to receive calls. | ||||
| Multiple Time Conditions for Dates Establish multiple open and close times for your phones on the same day. | ||||
| Override Hours of Operation Anytime Quickly override your normal operating schedule. | ||||
| Add a Special Closed Message Upload or record a special message callers hear after hours. | ||||
| Send After Hours Calls to Another Destination Route callers after hours to a voice mailbox, phone number or call menu. |
| Users & Permissions Learn More |
| Assign Account Administrators Give full account access to your admins. | ||||
| Create Account Users Add users with limited account access. | ||||
| Grant Special Permissions Give admins and users access to specific areas of your account. |
| Caller ID Learn More |
| Outbound Dialing Show your business number on the outgoing caller ID. | ||||
| Desktop, Mobile, & Web Apps Make outgoing calls showing your business number from the MacOS, Windows, Linux, iOS, Android, and Web apps. | ||||
| Incoming Caller ID Display the callers number or the business number the caller dialed for incoming calls. | ||||
| Custom CNAM Show your business name on the outgoing caller ID. |
| Reporting Learn More |
| Call History Full details of all incoming and outgoing call records. | ||||
| Call Blocking Block phone numbers from calling or texting your business number. | ||||
| Detailed Call Paths View the call path your callers take while connected to your business number. | ||||
| Advanced Filters Filter call data such as which extension was dialed, voice mailbox reached and much more. | ||||
| Export Your Data Create a CSV file of your call records. |
| Agreements & Services |
| HIPAA Compliance Account restrictions available for HIPAA compliance. | ||||
| BAA Business associate agreements available. | ||||
| SLA Service level agreements available. | ||||
| Account Management Dedicated account manager. |
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