Phone Numbers
Local & Toll Free numbers that give your business a national
& local presence.
Learn More SIGN UP
Local Numbers
Local numbers can give your small business a multi-city feel or your big business a local feel. Talkroute has local phone numbers for most cities and states that can be added to your service at any time.
Toll Free Numbers
Give your business a national presence with a toll free number. We have 800, 888, 877, 866, 855 and 844 toll free number options. Availability is limited, so register yours today before they run out.
Vanity Numbers
Need a number that spells your company name or simply want something memorable for your callers? We are happy to help you find the perfect number for your business.
Keep Existing Numbers
Want to keep your existing phone number? You can port your local or toll free number to Talkroute. Our team will take care of the process for you and there are no transfer fees to port your first number. Porting is a seamless transition with no downtime.
Take Your Numbers With You
We believe your phone number is apart of your business’ identity. If you decided to leave Talkroute, you may transfer your virtual phone numbers to another service.
Add/Remove Numbers Anytime
You can add or remove local or toll free numbers from your account at any time.
Call Forwarding & Routing
Forward & Route calls to any phone, cell or landline. Calls
are connected through your service provider for a reliable
connection which results in call quality that is never diminished.
Learn More SIGN UP
Forward to a Single Phone
Easily send all of your business calls to a single cell phone or landline. Talkroute is a great way to run your business from any phone and maintain a professional presence.
Forward to Multiple Phones
Talkroute gives you the ability to forward calls to any number of phones. Now you can connect all of your callers and devices under one unified solution.
Ring Phones in Sequence
If you are routing calls to multiple phones, you can choose the order you wish to ring your phones and for what duration.
Ring All Phones at Once
Need to ring all of your phones at the same time? No problem! You can even specify a maximum hold time for your callers and an alternative destination for unanswered calls.
Scheduled Call Forwarding
Choose the dates and times to send calls to your phones. You can even create schedules and apply them to multiple devices. Now you your phones will only ring when you want them to.
Works with Any Phone
Talkroute works with all U.S. or Canada based phones and service providers. There are no contracts to break or service changes to make.
Multi Digit Extensions
Extensions give you the power to send calls directly to all
of your team members.
Learn More SIGN UP
Unlimited Extensions
Whether you have 1 employee or 100, you can create an extension for everyone. You can even create extensions for extra departments.
Send Calls to Team Members
Multi Digit Extensions can be used to route calls directly to your employees. By providing each Team Member with their own extension number, you can make sure calls are going directly to their phones.
Customize Your Ext. Number
Do you already have an established multi digit extension or do you simply want to customize a new one? No problem! You may specify the desired 3 or 4 digit extension number.
Play a Special Message
Extensions can also play custom audio recordings. This is a great way to provide your callers with important information (e.g. “Vacation Away Message”) before connecting them to your phones.
Send Callers to Voicemail
Extensions can also bypass your phones and route callers directly to voicemail.
Call Menu
“Press #1 for… Press #2 for… Press #3 for…”
Customize your own Call Menu that forwards
& route calls to departments or individuals.
Learn More SIGN UP
Forward Calls to Departments
The Call Menu can help make sure your calls go to the right departments. Whether you have a single phone or multiple phones, Talkroute will help you properly delegate your calls and increase efficiency.
Forward Calls to Team Members
The Call Menu may be used as a directory for your team members. By providing each Team Member with their own menu option, you can make sure calls are going directly to their phones.
Play a Custom Messages
You may also add a menu option that plays a custom audio recording when selected by your callers. This is a great way to provide your callers with important information (e.g. “Hours of Operation”) and help reduce the number of unwanted calls to your phones.
Company Directory
You can create a menu option that plays a list of available extension numbers. Your callers can dial the desired extension and be connected to the right person on your team.
Send Callers to Voicemail
Need a menu option that routes your callers directly to voicemail? No problem! You may forward any menu option directly to voicemail.
Call Stacking
Your callers will remain on hold until you are available
to accept new incoming calls. No more busy signal.
Learn More SIGN UP
Receive Multiple Calls at Once
Call Stacking allow you to receive multiple calls at the same time, even if you run your business from a single phone. Your callers will wait on hold until your phone becomes available to receive the next call. Now you no longer need multiple lines to receive multiple calls!
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional. Talkroute comes with a library of music on hold to choose from and you can always upload your own.
Add a Custom Message
While music on hold is great, adding a custom hold message may be even better. You can upload or record a message that your callers will hear while they are waiting on hold. This is an excellent way to share your most recent promotion.
Establish a Maximum Hold Time
You can set a maximum amount of time that your callers will remain on hold before being sent to an alternative destination.
Alternative Destinations
If your callers remain on hold beyond the maximum defined hold duration, you can establish an alternative destination such as Voicemail or repeating the Call Menu.
Hours of Operation
Receive calls only when you want to by establishing operating
hours for your phones. Now your phones can be set to receive
calls only within the time conditions you define.
Learn More SIGN UP
Date & Time Conditions
You can established specific date and time ranges for when your phones are available to receive calls. Note: Hours of Operation are 24/7 by default.
Multiple Conditions for Specific Dates
You can also set multiple time conditions for the same day. This is perfect for businesses that open and close multiple times per day.
Override Hours of Operation Anytime
Need to stay open late or close early? No problem. You can override your business hours at anytime without changing your normal operation settings.
Add a Special Closed Message
Let your customers know you are closed with a special message. You can even provide callers with an alternative number to call if there is an emergency.
Send After Hours Calls to Voicemail
You can route callers to Voicemail after hours.
Audio Prompts
Customize all of your audio prompts from the welcome greeting
& menu, to your voicemail & music on hold.
Learn More SIGN UP
Audio Library
Talkroute includes a complete audio library with various prompts and music that can be used to setup your account. You can also upload or record your own audio prompts at anytime.
Upload Your Audio
You can upload your own audio files and use them with your Talkroute account.
Record Your Own Audio
Record audio prompts from your phone with with our “Dial & Record” feature. Once you are finished recording, the audio prompt can be found in your audio library.
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional.
Need Professional Voice Talent?
Talkroute is proud to partner with VoiceBunny and provide our customers with high quality voice talent at an affordable price.
Live Call Transfer
Transfer live phone calls from any phone, cell or landline, to
other phones, menu options, extensions, or voicemail boxes.
Learn More SIGN UP
Easy to Use Transfer Codes
Talkroute assigns transfer codes to all of your Forwarding Phone Numbers, Talkroute Phone Numbers, Extensions, Menu Options, and Voicemail Boxes. Now you can transfer any Live Call by simply dialing the unique Transfer Code.
Blind & Attended Transfer
With Talkroute you can either transfer a Live Call immediately or choose to speak with the receiving party before completing the transfer.
Transfer to Individuals
Transfer calls to a team members extension or directly to a specific phone.
Transfer to Departments
If a caller reaches the wrong department, you may simply transfer the call to the correct menu option.
Transfer to Voicemail
Need to send a caller directly to voicemail? Simply dial the transfer code for the appropriate voicemail box.
Voicemail & Mailboxes
Access voicemail messages through email, on your phone or from
your online dashbaord at anytime.
Learn More SIGN UP
Send Voicemail to Email
Talkroute voicemail messages are converted to audio files and sent via email. You can even separate voicemail messages by adding multiple voicemail boxes with different email addresses.
Multiple Voicemail Boxes
You may assign separate voicemail boxes to any phone number, extension, or menu option. You can even add a voicemail box to your closed message after hours. Multiple voicemail boxes are a great way to make sure your voice messages get to the right people and departments.
Receive Voicemail Locally
You can choose to enable or disable the Talkroute voicemail for any phone. This is perfect for individuals that wish to receive voicemail on their local devices.
Access Your Messages Online
You can also access you complete history of voicemail messages by logging into your Talkroute account. You can also sort and manage messages by voicemail box.
Incoming & Outgoing
Caller ID
When you want to call a client, use our mobile app or
outbound dialing feature to make calls showing your
Talkroute Caller ID.
Learn More SIGN UP
Outbound Dialing
Keep your number private by utilizing our Outbound Dialing feature. You may display any of your Talkroute phone numbers as your outgoing Caller ID from any phone.
Mobile App
The Talkroute mobile app makes outbound dialing even easier. You can also access your Talkroute call history and voicemail messages.
Security PIN
You may also create a security PIN (not required) that must be dialed before making an outbound call.
Incoming Caller ID
Not sure how to tell if an incoming call is personal or business? You can customize the incoming Caller ID for all calls that come from Talkroute.
Call History
Access your complete Talkroute call history at anytime through your online dashboard.
Call Details
Talkroute provides you with the date, time, duration, and Caller ID for all incoming and outgoing calls.
Sort by Talkroute Number
Have multiple Talkroute numbers? You may run call history reports for specific numbers.
Advanced Filters
Whether you wish to run a report for a specific date and time, or for calls that exceeded a certain duration, Talkroute gives you filters that produce refined results.
Export to CSV
Once you have the desired report generated, you may export your results to a CSV file.
Send Text Messages
Now you can send text messages from your business number. Text messaging is a great way to stay in touch with your customers and increase overall efficiency.
Reply to Incoming Messages
Are your customers texting your business number? With Talkroute, not only will you know when a customer sends your business a text message but you will be able to quickly reply with a message of your own.
Email Notifications
When you receive a new text message, you will receive an instant email notification.
Coming Soon: Email Quick Reply
Quickly respond to new text messages right from your email.
Coming Soon: to Mobile Apps
Text messaging is coming to the iOS and Android mobile apps.
Assign Account Administrators
Give your management full account access. Administrators can add, delete, and edit account settings and features.
Create Account Users
Give users the ability to view important information, such as voicemail messages and call history without providing access to make account changes.
Grant Special Permissions
Provide users with access to specific voicemail boxes, text messaging, mobile apps and more.
Mobile Apps
Turn Your Smartphone into a Business Line.
Look & sound professional anywhere with the
Talkroute mobile app.
Learn More SIGN UP
Available for iOS & Android
Talkroute provides mobile apps for both iOS and Android. Now you can turn your favorite smartphone into a functioning business line.
Show Your Talkroute Caller ID
Now you can call your customers and clients from your smartphone, while keeping your number private, by showing your Talkroute Caller ID. If you own multiple Talkroute phone numbers, you may choose which one displays for your customers.
Business Call History
Manage your incoming and outgoing business calls. Now you can quickly return your customer’s calls while keeping your cell phone number private.
Manage Business Voicemail
Check your voicemail and return messages quickly and easily while showing your Talkroute Caller ID. You can even manage multiple voicemail boxes at the same time.
Mobile App is NOT Required
While our app makes receiving and making calls fast and easy, it is not required to utilize Talkroute. You can receive and make calls from any phone, with or without our mobile app.
Phone Numbers
Local & Toll Free numbers that give your business a national & local presence.
Learn More SIGN UP
Local Numbers
Local numbers can give your small business a multi-city feel or your big business a local feel. Talkroute has local phone numbers for most cities and states that can be added to your service at any time.
Toll Free Numbers
Give your business a national presence with a toll free number. We have 800, 888, 877, 866, 855 and 844 toll free number options. Availability is limited, so register yours today before they run out.
Vanity Numbers
Need a number that spells your company name or simply want something memorable for your callers? We are happy to help you find the perfect number for your business.
Keep Existing Numbers
Want to keep your existing phone number? You can port your local or toll free number to Talkroute. Our team will take care of the process for you and there are no transfer fees to port your first number. Porting is a seamless transition with no downtime.
Take Your Numbers With You
We believe your phone number is apart of your business’ identity. If you decided to leave Talkroute, you may transfer your virtual phone numbers to another service.
Add/Remove Numbers Anytime
You can add or remove local or toll free numbers from your account at any time.
Call Forwarding & Routing
Forward & Route calls to any phone, cell or landline. Calls are connected through your service provider for a reliable connection which results in call quality that is never diminished.
Learn More SIGN UP
Forward to a Single Phone
Easily send all of your business calls to a single cell phone or landline. Talkroute is a great way to run your business from any phone and maintain a professional presence.
Forward to Multiple Phones
Talkroute gives you the ability to forward calls to any number of phones. Now you can connect all of your callers and devices under one unified solution.
Ring Phones in Sequence
If you are routing calls to multiple phones, you can choose the order you wish to ring your phones and for what duration.
Ring All Phones at Once
Need to ring all of your phones at the same time? No problem! You can even specify a maximum hold time for your callers and an alternative destination for unanswered calls.
Scheduled Call Forwarding
Choose the dates and times to send calls to your phones. You can even create schedules and apply them to multiple devices. Now you your phones will only ring when you want them to.
Works with Any Phone
Talkroute works with all U.S. or Canada based phones and service providers. There are no contracts to break or service changes to make.
Multi Digit Extensions
Extensions give you the power to send calls directly to all of your team members.
Learn More SIGN UP
Unlimited Extensions
Whether you have 1 employee or 100, you can create an extension for everyone. You can even create extensions for extra departments.
Send Calls to Team Members
Multi Digit Extensions can be used to route calls directly to your employees. By providing each Team Member with their own extension number, you can make sure calls are going directly to their phones.
Customize Your Ext. Number
Do you already have an established multi digit extension or do you simply want to customize a new one? No problem! You may specify the desired 3 or 4 digit extension number.
Play a Special Message
Extensions can also play custom audio recordings. This is a great way to provide your callers with important information (e.g. “Vacation Away Message”) before connecting them to your phones.
Send Callers to Voicemail
Extensions can also bypass your phones and route callers directly to voicemail.
Call Menu
“Press #1 for… Press #2 for… Press #3 for…” Customize your own Call Menu that forwards & route calls to departments or individuals.
Learn More SIGN UP
Forward Calls to Departments
The Call Menu can help make sure your calls go to the right departments. Whether you have a single phone or multiple phones, Talkroute will help you properly delegate your calls and increase efficiency.
Forward Calls to Team Members
The Call Menu may be used as a directory for your team members. By providing each Team Member with their own menu option, you can make sure calls are going directly to their phones.
Play a Custom Messages
You may also add a menu option that plays a custom audio recording when selected by your callers. This is a great way to provide your callers with important information (e.g. “Hours of Operation”) and help reduce the number of unwanted calls to your phones.
Company Directory
You can create a menu option that plays a list of available extension numbers. Your callers can dial the desired extension and be connected to the right person on your team.
Send Callers to Voicemail
Need a menu option that routes your callers directly to voicemail? No problem! You may forward any menu option directly to voicemail.
Call Stacking
Your callers will remain on hold until you are available to accept new incoming calls. No more busy signal.
Learn More SIGN UP
Receive Multiple Calls at Once
Call Stacking allow you to receive multiple calls at the same time, even if you run your business from a single phone. Your callers will wait on hold until your phone becomes available to receive the next call. Now you no longer need multiple lines to receive multiple calls!
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional. Talkroute comes with a library of music on hold to choose from and you can always upload your own.
Add a Custom Message
While music on hold is great, adding a custom hold message may be even better. You can upload or record a message that your callers will hear while they are waiting on hold. This is an excellent way to share your most recent promotion.
Establish a Maximum Hold Time
You can set a maximum amount of time that your callers will remain on hold before being sent to an alternative destination.
Alternative Destinations
If your callers remain on hold beyond the maximum defined hold duration, you can establish an alternative destination such as Voicemail or repeating the Call Menu.
Hours of Operation
Receive calls only when you want to by establishing operating hours for your phones. Now your phones can be set to receive
calls only within the time conditions you define.
Learn More SIGN UP
Date & Time Conditions
You can established specific date and time ranges for when your phones are available to receive calls. Note: Hours of Operation are 24/7 by default.
Multiple Conditions for Specific Dates
You can also set multiple time conditions for the same day. This is perfect for businesses that open and close multiple times per day.
Override Hours of Operation Anytime
Need to stay open late or close early? No problem. You can override your business hours at anytime without changing your normal operation settings.
Add a Special Closed Message
Let your customers know you are closed with a special message. You can even provide callers with an alternative number to call if there is an emergency.
Send After Hours Calls to Voicemail
You can route callers to Voicemail after hours.
Audio Prompts
Customize all of your audio prompts from the welcome greeting & menu, to your voicemail & music on hold.
Learn More SIGN UP
Audio Library
Talkroute includes a complete audio library with various prompts and music that can be used to setup your account. You can also upload or record your own audio prompts at anytime.
Upload Your Audio
You can upload your own audio files and use them with your Talkroute account.
Record Your Own Audio
Record audio prompts from your phone with with our “Dial & Record” feature. Once you are finished recording, the audio prompt can be found in your audio library.
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional.
Need Professional Voice Talent?
Talkroute is proud to partner with VoiceBunny and provide our customers with high quality voice talent at an affordable price.
Live Call Transfer
Transfer live phone calls from any phone, cell or landline, to other phones, menu options, extensions, or voicemail boxes.
Learn More SIGN UP
Easy to Use Transfer Codes
Talkroute assigns transfer codes to all of your Forwarding Phone Numbers, Talkroute Phone Numbers, Extensions, Menu Options, and Voicemail Boxes. Now you can transfer any Live Call by simply dialing the unique Transfer Code.
Blind & Attended Transfer
With Talkroute you can either transfer a Live Call immediately or choose to speak with the receiving party before completing the transfer.
Transfer to Individuals
Transfer calls to a team members extension or directly to a specific phone.
Transfer to Departments
If a caller reaches the wrong department, you may simply transfer the call to the correct menu option.
Transfer to Voicemail
Need to send a caller directly to voicemail? Simply dial the transfer code for the appropriate voicemail box.
Voicemail & Mailboxes
Access voicemail messages through email, on your phone or from your online dashbaord at anytime.
Learn More SIGN UP
Send Voicemail to Email
Talkroute voicemail messages are converted to audio files and sent via email. You can even separate voicemail messages by adding multiple voicemail boxes with different email addresses.
Multiple Voicemail Boxes
You may assign separate voicemail boxes to any phone number, extension, or menu option. You can even add a voicemail box to your closed message after hours. Multiple voicemail boxes are a great way to make sure your voice messages get to the right people and departments.
Receive Voicemail Locally
You can choose to enable or disable the Talkroute voicemail for any phone. This is perfect for individuals that wish to receive voicemail on their local devices.
Access Your Messages Online
You can also access you complete history of voicemail messages by logging into your Talkroute account. You can also sort and manage messages by voicemail box.
Incoming & Outgoing Caller ID
When you want to call a client, use our mobile app or outbound dialing feature to make calls showing your Talkroute Caller ID.
Learn More SIGN UP
Outbound Dialing
Keep your number private by utilizing our Outbound Dialing feature. You may display any of your Talkroute phone numbers as your outgoing Caller ID from any phone.
Mobile App
The Talkroute mobile app makes outbound dialing even easier. You can also access your Talkroute call history and voicemail messages.
Security PIN
You may also create a security PIN (not required) that must be dialed before making an outbound call.
Incoming Caller ID
Not sure how to tell if an incoming call is personal or business? You can customize the incoming Caller ID for all calls that come from Talkroute.
Call History
Access your complete Talkroute call history at anytime through your online dashboard.
Call Details
Talkroute provides you with the date, time, duration, and Caller ID for all incoming and outgoing calls.
Sort by Talkroute Number
Have multiple Talkroute numbers? You may run call history reports for specific numbers.
Advanced Filters
Whether you wish to run a report for a specific date and time, or for calls that exceeded a certain duration, Talkroute gives you filters that produce refined results.
Export to CSV
Once you have the desired report generated, you may export your results to a CSV file.
Send Text Messages
Now you can send text messages from your business number. Text messaging is a great way to stay in touch with your customers and increase overall efficiency.
Reply to Incoming Messages
Are your customers texting your business number? With Talkroute, not only will you know when a customer sends your business a text message but you will be able to quickly reply with a message of your own.
Email Notifications
When you receive a new text message, you will receive an instant email notification.
Coming Soon: Email Quick Reply
Quickly respond to new text messages right from your email.
Coming Soon: to Mobile Apps
Text messaging is coming to the iOS and Android mobile apps.
Assign Account Administrators
Give your management full account access. Administrators can add, delete, and edit account settings and features.
Create Account Users
Give users the ability to view important information, such as voicemail messages and call history without providing access to make account changes.
Grant Special Permissions
Provide users with access to specific voicemail boxes, text messaging, mobile apps and more.
Mobile Apps
Turn Your Smartphone into a Business Line.
Look & sound professional anywhere with the
Talkroute mobile app.
Learn More SIGN UP
Available for iOS & Android
Talkroute provides mobile apps for both iOS and Android. Now you can turn your favorite smartphone into a functioning business line.
Show Your Talkroute Caller ID
Now you can call your customers and clients from your smartphone, while keeping your number private, by showing your Talkroute Caller ID. If you own multiple Talkroute phone numbers, you may choose which one displays for your customers.
Business Call History
Manage your incoming and outgoing business calls. Now you can quickly return your customer’s calls while keeping your cell phone number private.
Manage Business Voicemail
Check your voicemail and return messages quickly and easily while showing your Talkroute Caller ID. You can even manage multiple voicemail boxes at the same time.
Mobile App is NOT Required
While our app makes receiving and making calls fast and easy, it is not required to utilize Talkroute. You can receive and make calls from any phone, with or without our mobile app.
Phone Numbers
Local & Toll Free numbers that give your business a national & local presence.Learn More SIGN UP
Local Numbers
Local numbers can give your small business a multi-city feel or your big business a local feel. Talkroute has local phone numbers for most cities and states that can be added to your service at any time.
Toll Free Numbers
Give your business a national presence with a toll free number. We have 800, 888, 877, 866, 855 and 844 toll free number options. Availability is limited, so register yours today before they run out.
Vanity Numbers
Need a number that spells your company name or simply want something memorable for your callers? We are happy to help you find the perfect number for your business.
Keep Existing Numbers
Want to keep your existing phone number? You can port your local or toll free number to Talkroute. Our team will take care of the process for you and there are no transfer fees to port your first number. Porting is a seamless transition with no downtime.
Take Your Numbers With You
We believe your phone number is apart of your business’ identity. If you decided to leave Talkroute, you may transfer your virtual phone numbers to another service.
Add/Remove Numbers Anytime
You can add or remove local or toll free numbers from your account at any time.
Call Forwarding & Routing
Forward & Route calls to any phone, cell or landline. Calls are connected through your service provider for a reliable connection which results in call quality that is never diminished.
Learn More SIGN UP
Forward to a Single Phone
Easily send all of your business calls to a single cell phone or landline. Talkroute is a great way to run your business from any phone and maintain a professional presence.
Forward to Multiple Phones
Talkroute gives you the ability to forward calls to any number of phones. Now you can connect all of your callers and devices under one unified solution.
Ring Phones in Sequence
If you are routing calls to multiple phones, you can choose the order you wish to ring your phones and for what duration.
Ring All Phones at Once
Need to ring all of your phones at the same time? No problem! You can even specify a maximum hold time for your callers and an alternative destination for unanswered calls.
Scheduled Call Forwarding
Choose the dates and times to send calls to your phones. You can even create schedules and apply them to multiple devices. Now you your phones will only ring when you want them to.
Works with Any Phone
Talkroute works with all U.S. or Canada based phones and service providers. There are no contracts to break or service changes to make.
Multi Digit Extensions
Extensions give you the power to send calls directly to all of your team members.Learn More SIGN UP
Unlimited Extensions
Whether you have 1 employee or 100, you can create an extension for everyone. You can even create extensions for extra departments.
Send Calls to Team Members
Multi Digit Extensions can be used to route calls directly to your employees. By providing each Team Member with their own extension number, you can make sure calls are going directly to their phones.
Customize Your Ext. Number
Do you already have an established multi digit extension or do you simply want to customize a new one? No problem! You may specify the desired 3 or 4 digit extension number.
Play a Special Message
Extensions can also play custom audio recordings. This is a great way to provide your callers with important information (e.g. “Vacation Away Message”) before connecting them to your phones.
Send Callers to Voicemail
Extensions can also bypass your phones and route callers directly to voicemail.
Call Menu
“Press #1 for… Press #2 for… Press #3 for…” Customize your own Call Menu that forwards & route calls to departments or individuals.Learn More SIGN UP
Forward Calls to Departments
The Call Menu can help make sure your calls go to the right departments. Whether you have a single phone or multiple phones, Talkroute will help you properly delegate your calls and increase efficiency.
Forward Calls to Team Members
The Call Menu may be used as a directory for your team members. By providing each Team Member with their own menu option, you can make sure calls are going directly to their phones.
Play a Custom Messages
You may also add a menu option that plays a custom audio recording when selected by your callers. This is a great way to provide your callers with important information (e.g. “Hours of Operation”) and help reduce the number of unwanted calls to your phones.
Company Directory
You can create a menu option that plays a list of available extension numbers. Your callers can dial the desired extension and be connected to the right person on your team.
Send Callers to Voicemail
Need a menu option that routes your callers directly to voicemail? No problem! You may forward any menu option directly to voicemail.
Call Stacking
Your callers will remain on hold until you are available to accept new incoming calls. No more busy signal.Learn More SIGN UP
Receive Multiple Calls at Once
Call Stacking allow you to receive multiple calls at the same time, even if you run your business from a single phone. Your callers will wait on hold until your phone becomes available to receive the next call. Now you no longer need multiple lines to receive multiple calls!
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional. Talkroute comes with a library of music on hold to choose from and you can always upload your own.
Add a Custom Message
While music on hold is great, adding a custom hold message may be even better. You can upload or record a message that your callers will hear while they are waiting on hold. This is an excellent way to share your most recent promotion.
Establish a Maximum Hold Time
You can set a maximum amount of time that your callers will remain on hold before being sent to an alternative destination.
Alternative Destinations
If your callers remain on hold beyond the maximum defined hold duration, you can establish an alternative destination such as Voicemail or repeating the Call Menu.
Hours of Operation
Receive calls only when you want to by establishing operating hours for your phones. Now your phones can be set to receive calls only within the time conditions you define.Learn More SIGN UP
Date & Time Conditions
You can established specific date and time ranges for when your phones are available to receive calls. Note: Hours of Operation are 24/7 by default.
Multiple Conditions for Specific Dates
You can also set multiple time conditions for the same day. This is perfect for businesses that open and close multiple times per day.
Override Hours of Operation Anytime
Need to stay open late or close early? No problem. You can override your business hours at anytime without changing your normal operation settings.
Add a Special Closed Message
Let your customers know you are closed with a special message. You can even provide callers with an alternative number to call if there is an emergency.
Send After Hours Calls to Voicemail
You can route callers to Voicemail after hours.
Audio Prompts
Customize all of your audio prompts from the welcome greeting & menu, to your voicemail & music on hold.Learn More SIGN UP
Audio Library
Talkroute includes a complete audio library with various prompts and music that can be used to setup your account. You can also upload or record your own audio prompts at anytime.
Upload Your Audio
You can upload your own audio files and use them with your Talkroute account.
Record Your Own Audio
Record audio prompts from your phone with with our “Dial & Record” feature. Once you are finished recording, the audio prompt can be found in your audio library.
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional.
Need Professional Voice Talent?
Talkroute is proud to partner with VoiceBunny and provide our customers with high quality voice talent at an affordable price.
Live Call Transfer
Transfer live phone calls from any phone, cell or landline, to other phones, menu options, extensions, or voicemail boxes.Learn More SIGN UP
Easy to Use Transfer Codes
Talkroute assigns transfer codes to all of your Forwarding Phone Numbers, Talkroute Phone Numbers, Extensions, Menu Options, and Voicemail Boxes. Now you can transfer any Live Call by simply dialing the unique Transfer Code.
Blind & Attended Transfer
With Talkroute you can either transfer a Live Call immediately or choose to speak with the receiving party before completing the transfer.
Transfer to Individuals
Transfer calls to a team members extension or directly to a specific phone.
Transfer to Departments
If a caller reaches the wrong department, you may simply transfer the call to the correct menu option.
Transfer to Voicemail
Need to send a caller directly to voicemail? Simply dial the transfer code for the appropriate voicemail box.
Voicemail & Mailboxes
Access voicemail messages through email, on your phone or from your online dashbaord at anytime.
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Send Voicemail to Email
Talkroute voicemail messages are converted to audio files and sent via email. You can even separate voicemail messages by adding multiple voicemail boxes with different email addresses.
Multiple Voicemail Boxes
You may assign separate voicemail boxes to any phone number, extension, or menu option. You can even add a voicemail box to your closed message after hours. Multiple voicemail boxes are a great way to make sure your voice messages get to the right people and departments.
Receive Voicemail Locally
You can choose to enable or disable the Talkroute voicemail for any phone. This is perfect for individuals that wish to receive voicemail on their local devices.
Access Your Messages Online
You can also access you complete history of voicemail messages by logging into your Talkroute account. You can also sort and manage messages by voicemail box.
Incoming & Outgoing Caller ID
When you want to call a client, use our mobile app or outbound dialing feature to make calls showing your Talkroute Caller ID.
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Outbound Dialing
Keep your number private by utilizing our Outbound Dialing feature. You may display any of your Talkroute phone numbers as your outgoing Caller ID from any phone.
Mobile App
The Talkroute mobile app makes outbound dialing even easier. You can also access your Talkroute call history and voicemail messages.
Security PIN
You may also create a security PIN (not required) that must be dialed before making an outbound call.
Incoming Caller ID
Not sure how to tell if an incoming call is personal or business? You can customize the incoming Caller ID for all calls that come from Talkroute.
Call History
Access your complete Talkroute call history at anytime through your online dashboard.
Call Details
Talkroute provides you with the date, time, duration, and Caller ID for all incoming and outgoing calls.
Sort by Talkroute Number
Have multiple Talkroute numbers? You may run call history reports for specific numbers.
Advanced Filters
Whether you wish to run a report for a specific date and time, or for calls that exceeded a certain duration, Talkroute gives you filters that produce refined results.
Export to CSV
Once you have the desired report generated, you may export your results to a CSV file.
Send Text Messages
Now you can send text messages from your business number. Text messaging is a great way to stay in touch with your customers and increase overall efficiency.
Reply to Incoming Messages
Are your customers texting your business number? With Talkroute, not only will you know when a customer sends your business a text message but you will be able to quickly reply with a message of your own.
Email Notifications
When you receive a new text message, you will receive an instant email notification.
Coming Soon: Email Quick Reply
Quickly respond to new text messages right from your email.
Coming Soon: to Mobile Apps
Text messaging is coming to the iOS and Android mobile apps.
Assign Account Administrators
Give your management full account access. Administrators can add, delete, and edit account settings and features.
Create Account Users
Give users the ability to view important information, such as voicemail messages and call history without providing access to make account changes.
Grant Special Permissions
Provide users with access to specific voicemail boxes, text messaging, mobile apps and more.
Mobile Apps
Turn Your Smartphone into a Business Line. Look & sound professional anywhere with the Talkroute mobile app.
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Available for iOS & Android
Talkroute provides mobile apps for both iOS and Android. Now you can turn your favorite smartphone into a functioning business line.
Show Your Talkroute Caller ID
Now you can call your customers and clients from your smartphone, while keeping your number private, by showing your Talkroute Caller ID. If you own multiple Talkroute phone numbers, you may choose which one displays for your customers.
Business Call History
Manage your incoming and outgoing business calls. Now you can quickly return your customer’s calls while keeping your cell phone number private.
Manage Business Voicemail
Check your voicemail and return messages quickly and easily while showing your Talkroute Caller ID. You can even manage multiple voicemail boxes at the same time.
Mobile App is NOT Required
While our app makes receiving and making calls fast and easy, it is not required to utilize Talkroute. You can receive and make calls from any phone, with or without our mobile app.
No Expensive Equipment to Buy or Install
Talkroute works with your existing mobile, home, & office phones so you never have to purchase, install, or maintain expensive equipment. It’s 100% virtual.
No Expensive Equipment to Buy or Install
Talkroute works with your existing mobile, home, & office phones so you never have to purchase, install, or maintain expensive equipment. It’s 100% virtual.