Tons of awesome features

Businesses big & small use our features to manage their calls & messages. All without breaking the bank.

The Virtual Phone System Trusted by 1000’s of Awesome Businesses!

See all of our features

Some quantities may vary by plan. Check out our pricing for more details.

Phone Numbers
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Toll Free Numbers
800, 888, 877, 866, 855, 844 & 833 numbers available.
Vanity Numbers
Register custom numbers that spell a word or phrase.
800 Numbers
We have a limited supply of true 800 numbers available.
Local Numbers
Search US & Canada local numbers by area code, city or zip code.
Number Porting
Transfer your business number to Talkroute.
Take Your Numbers With You
Port your Talkroute numbers to another provider at anytime.
Add & Remove Numbers at Anytime
You can add or remove numbers from your account at anytime.
Call Forwarding & Routing
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Forward to a Single Phone
Send all of your calls to a single cell, landline, VoIP or soft phone.
Forward to Multiple Phones
Route your incoming calls to as many phones as needed.
Ring Phones in Sequence
Choose which order your phones ring and for how long.
Ring All Phones at Once
Call blast allows you to ring your phones at the same time.
Scheduled Call Forwarding
Set dates and times to ring your phones.
Text Messaging
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Send SMS & MMS Messages
Compose new messages from the online dashboard, desktop & mobile apps.
Reply to Customers Messages
Respond to messages from the online dashboard, email, desktop & mobile apps.
Texting Access Permissions
Set permissions for which users can view, reply to and send new messages.
Text-to-Email Notifications
Receive notifications and respond to new messages from your email.
Desktop & Mobile Apps
View, compose, and reply to messages from the MacOS, Windows, Linux, iOS & Android apps.
Call Menu
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Create Departments
Press #1 for sales… press #2 for support…
Forward Calls to Team Members
Create a list of options that routes directly to your staff.
Play Custom Messages
Set menu options that play custom messages such as your operating hours.
Send Callers to Voicemail
Menu options can also route callers directly to a voicemail box.
Add Submenus
Create a menu with multiple levels of options.
Company Directory
Dial by name & staff list directories.
Extensions
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Single Digit Extensions
Create menu options (0-9).
Informational Extensions
Add extensions that play custom recorded or uploaded greetings.
Voicemail Extensions
Set extensions that route directly to a voicemail box.
Multi Digit Extensions
Create unlimited 3 or 4 digit extensions.
Voicemail & Mailboxes
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Access Your Messages Online
View your voice messages using any web browser.
Desktop & Mobile Apps
Access voice messages and mailboxes from the MacOS, Windows, Linux, iOS & Android apps.
Voicemail-to-Email
Receive notifications & play your messages from your email.
Mailboxes
Create separate mailboxes for phone numbers, menu options, and extensions.
Voicemail Transcription
Read your messages online & by email.
Voicemail Access Permissions
Set permissions for which users can view & edit voice messages & mailboxes.
Receive Voicemail Locally
Disable Talkroute voicemail and use your device’s voicemail instead.
Desktop & Mobile Apps
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MacOS, Windows, Linux, iOS & Android
Download our apps online.
Show Your Talkroute Caller ID
Make calls showing your business number on the outgoing caller ID.
Business Call History
Review your incoming & outgoing call history.
Send & Receive Text Messages
Compose messages showing your business number on the outgoing caller ID.
Manage Business Voicemail
Check your voicemail messages.
Contacts Integration
Access your device’s contacts to quickly make calls or send messages.
Live Call Transfer
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Easy to Use Transfer Codes
Quickly dial codes to transfer your live calls.
Blind & Attended Transfer
Transfer calls instantly or speak to the receiving party before connecting the call.
Transfer to Phone Numbers
Transfer calls directly to your any phone number.
Transfer to Departments
Send calls to a menu option and ring an entire department.
Transfer to Voicemail
You may transfer a live call directly a voicemail box.
Transfer to Multi Digit Extensions
Transfer callers to your team members direct dial extensions.
Call Stacking
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Receive Multiple Calls at Once
Receive multiple calls at the same time, even if you run your business from a single phone.
Music on Hold
Pick from our library of hold music or upload your own.
Add a Custom Message
Upload or record your own custom message that callers will hear while on hold.
Establish a Maximum Hold Time
Set a maximum time callers will wait on hold before being sent to another destination.
Alternative Destinations
Callers may be sent to another phone number, call menu or voicemail box.
Custom Greetings
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Audio Library
Pick from our library of audio clip or create your own.
Upload Your Own Files
You may add your own custom greetings, messages and music at anytime.
Record Your Own Greetings
Create a custom greeting or message by using our recording feature.
Music on Hold
Choose one of our music files or upload your own.
Voice Studio
Have our in-house voice talent record your greetings for you.
Call Recording
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Record All Calls
Call recording available for both incoming and outgoing calls.
Inform Callers
Upload or record a custom message to inform your callers the call is being recorded.
Access Recordings
Review your call recordings from your online call history.
Unlimited Storage
Store all of your voice recordings.
Access Permissions
Set permissions for which users can view and edit recordings.
Hours of Operation
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Date & Time Conditions
Set the dates and times your phones are available to receive calls.
Multiple Time Conditions for Dates
Establish multiple open and close times for your phones on the same day.
Override Hours of Operation Anytime
Quickly override your normal operating schedule.
Add a Special Closed Message
Upload or record a special message callers hear after hours.
Send After Hours Calls to Another Destination
Route callers after hours to a voicemail box, phone number or call menu.
Users & Permissions
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Assign Account Administrators
Give full account access to your admins.
Create Account Users
Add users with limited account access.
Grant Special Permissions
Give admins and users access to specific areas of your account.
Caller ID
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Outbound Dialing
Show your business number on the outgoing caller ID.
Desktop & Mobile Apps
Make outgoing calls showing your business number from the MacOS, Windows, Linux, iOS and Android apps.
Incoming Caller ID
Display the callers number or the business number the caller dialed for incoming calls.
Custom CNAM
Show your business name on the outgoing caller ID.
Reporting
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Call History
Full details of all incoming and outgoing call records.
Call Blocking
Block phone numbers from calling or texting your business number.
Detailed Call Paths
View the call path your callers take while connected to your business number.
Advanced Filters
Filter call data such as which extension was dialed, voicemail box reached and much more.
Export Your Data
Create a CSV file of your call records.
Other Services & Agreements
HIPAA Compliance
Account restrictions available for HIPAA compliance.
Account Management
Dedicated account manager.
SLA
Service level agreements available.
BAA
Business associate agreements available.


Join thousands of happy customers

Here is what a few of them have to say about Talkroute.


"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd


Starting at just $19 /mo

100% free to try. Unlimited calling. No contracts.



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Questions? Give us a call 800.747.2140

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