Our Features

Powerful, Yet Easy to Use.


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Phone Numbers

Local & Toll Free numbers that give your business a national
& local presence.


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Call Forwarding & Routing

Forward & Route calls to any phone, cell or landline. Calls
are connected through your service provider for a reliable
connection which results in call quality that is never diminished.


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Multi Digit Extensions

Extensions give you the power to send calls directly to all
of your team members.


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Call Menu

“Press #1 for… Press #2 for… Press #3 for…”
Customize your own Call Menu that forwards
& route calls to departments or individuals.


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Call Stacking

Your callers will remain on hold until you are available
to accept new incoming calls. No more busy signal.


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Hours of Operation

Receive calls only when you want to by establishing operating
hours for your phones. Now your phones can be set to receive
calls only within the time conditions you define.


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Audio Prompts

Customize all of your audio prompts from the welcome greeting
& menu, to your voicemail & music on hold.


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Live Call Transfer

Transfer live phone calls from any phone, cell or landline, to
other phones, menu options, extensions, or voicemail boxes.


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Voicemail & Mailboxes

Access voicemail messages through email, on your phone or from
your online dashbaord at anytime.


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Incoming & Outgoing
Caller ID

When you want to call a client, use our mobile app or
outbound dialing feature to make calls showing your
Talkroute Caller ID.


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Reporting

Analyze all of your incoming and outgoing calls.


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Mobile Apps

Turn Your Smartphone into a Business Line.
Look & sound professional anywhere with the
Talkroute mobile app.


Learn More   SIGN UP






Phone Numbers

Local & Toll Free numbers that give your business a national & local presence.


Learn More   SIGN UP






Call Forwarding & Routing

Forward & Route calls to any phone, cell or landline. Calls are connected through your service provider for a reliable connection which results in call quality that is never diminished.


Learn More   SIGN UP







Multi Digit Extensions

Extensions give you the power to send calls directly to all of your team members.


Learn More   SIGN UP






Call Menu

“Press #1 for… Press #2 for… Press #3 for…” Customize your own Call Menu that forwards & route calls to departments or individuals.


Learn More   SIGN UP





Call Stacking

Your callers will remain on hold until you are available to accept new incoming calls. No more busy signal.


Learn More   SIGN UP







Hours of Operation

Receive calls only when you want to by establishing operating hours for your phones. Now your phones can be set to receive
calls only within the time conditions you define.


Learn More   SIGN UP





Audio Prompts

Customize all of your audio prompts from the welcome greeting & menu, to your voicemail & music on hold.


Learn More   SIGN UP







Live Call Transfer

Transfer live phone calls from any phone, cell or landline, to other phones, menu options, extensions, or voicemail boxes.


Learn More   SIGN UP






Voicemail & Mailboxes

Access voicemail messages through email, on your phone or from your online dashbaord at anytime.


Learn More   SIGN UP






Incoming & Outgoing Caller ID

When you want to call a client, use our mobile app or outbound dialing feature to make calls showing your Talkroute Caller ID.


Learn More   SIGN UP






Reporting

Analyze all of your incoming and outgoing calls.


Learn More   SIGN UP






Mobile Apps

Turn Your Smartphone into a Business Line.
Look & sound professional anywhere with the
Talkroute mobile app.


Learn More   SIGN UP






Phone Numbers

Local & Toll Free numbers that give your business a national & local presence.

Learn More   SIGN UP
local toll free numbers

Local Numbers

Local numbers can give your small business a multi-city feel or your big business a local feel. Talkroute has local phone numbers for most cities and states that can be added to your service at any time.

Toll Free Numbers

Give your business a national presence with a toll free number. We have 800, 888, 877, 866, 855 and 844 toll free number options. Availability is limited, so register yours today before they run out.

Vanity Numbers

Need a number that spells your company name or simply want something memorable for your callers? We are happy to help you find the perfect number for your business.

Keep Existing Numbers

Want to keep your existing phone number? You can port your local or toll free number to Talkroute. Our team will take care of the process for you and there are no transfer fees to port your first number. Porting is a seamless transition with no downtime.

Take Your Numbers With You

We believe your phone number is apart of your business’ identity. If you decided to leave Talkroute, you may transfer your virtual phone numbers to another service.

Add/Remove Numbers Anytime

You can add or remove local or toll free numbers from your account at any time.

Call Forwarding & Routing

Forward & Route calls to any phone, cell or landline. Calls are connected through your service provider for a reliable connection which results in call quality that is never diminished.


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forwarding and routing

Forward to a Single Phone

Easily send all of your business calls to a single cell phone or landline. Talkroute is a great way to run your business from any phone and maintain a professional presence.

Forward to Multiple Phones

Talkroute gives you the ability to forward calls to any number of phones. Now you can connect all of your callers and devices under one unified solution.

Ring Phones in Sequence

If you are routing calls to multiple phones, you can choose the order you wish to ring your phones and for what duration.

Ring All Phones at Once

Need to ring all of your phones at the same time? No problem! You can even specify a maximum hold time for your callers and an alternative destination for unanswered calls.

Scheduled Call Forwarding

Choose the dates and times to send calls to your phones. You can even create schedules and apply them to multiple devices. Now you your phones will only ring when you want them to.

Works with Any Phone

Talkroute works with all U.S. or Canada based phones and service providers. There are no contracts to break or service changes to make.

Multi Digit Extensions

Extensions give you the power to send calls directly to all of your team members.

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call menu

Unlimited Extensions

Whether you have 1 employee or 100, you can create an extension for everyone. You can even create extensions for extra departments.

Send Calls to Team Members

Multi Digit Extensions can be used to route calls directly to your employees. By providing each Team Member with their own extension number, you can make sure calls are going directly to their phones.

Customize Your Ext. Number

Do you already have an established multi digit extension or do you simply want to customize a new one? No problem! You may specify the desired 3 or 4 digit extension number.

Play a Special Message

Extensions can also play custom audio recordings. This is a great way to provide your callers with important information (e.g. “Vacation Away Message”) before connecting them to your phones.

Send Callers to Voicemail

Extensions can also bypass your phones and route callers directly to voicemail.

Call Menu

“Press #1 for… Press #2 for… Press #3 for…” Customize your own Call Menu that forwards & route calls to departments or individuals.

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call menu

Forward Calls to Departments

The Call Menu can help make sure your calls go to the right departments. Whether you have a single phone or multiple phones, Talkroute will help you properly delegate your calls and increase efficiency.

Forward Calls to Team Members

The Call Menu may be used as a directory for your team members. By providing each Team Member with their own menu option, you can make sure calls are going directly to their phones.

Play a Custom Messages

You may also add a menu option that plays a custom audio recording when selected by your callers. This is a great way to provide your callers with important information (e.g. “Hours of Operation”) and help reduce the number of unwanted calls to your phones.

Company Directory

You can create a menu option that plays a list of available extension numbers. Your callers can dial the desired extension and be connected to the right person on your team.

Send Callers to Voicemail

Need a menu option that routes your callers directly to voicemail? No problem! You may forward any menu option directly to voicemail.

Call Stacking

Your callers will remain on hold until you are available to accept new incoming calls. No more busy signal.

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multiple calls at once

Receive Multiple Calls at Once

Call Stacking allow you to receive multiple calls at the same time, even if you run your business from a single phone. Your callers will wait on hold until your phone becomes available to receive the next call. Now you no longer need multiple lines to receive multiple calls!

Music on Hold

Hold music is a great way to help keep your callers waiting and sound more professional. Talkroute comes with a library of music on hold to choose from and you can always upload your own.

Add a Custom Message

While music on hold is great, adding a custom hold message may be even better. You can upload or record a message that your callers will hear while they are waiting on hold. This is an excellent way to share your most recent promotion.

Establish a Maximum Hold Time

You can set a maximum amount of time that your callers will remain on hold before being sent to an alternative destination.

Alternative Destinations

If your callers remain on hold beyond the maximum defined hold duration, you can establish an alternative destination such as Voicemail or repeating the Call Menu.

Hours of Operation

Receive calls only when you want to by establishing operating hours for your phones. Now your phones can be set to receive calls only within the time conditions you define.


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hours of operation

Date & Time Conditions

You can established specific date and time ranges for when your phones are available to receive calls. Note: Hours of Operation are 24/7 by default.

Multiple Conditions for Specific Dates

You can also set multiple time conditions for the same day. This is perfect for businesses that open and close multiple times per day.

Override Hours of Operation Anytime

Need to stay open late or close early? No problem. You can override your business hours at anytime without changing your normal operation settings.

Add a Special Closed Message

Let your customers know you are closed with a special message. You can even provide callers with an alternative number to call if there is an emergency.

Send After Hours Calls to Voicemail

You can route callers to Voicemail after hours.

Audio Prompts

Customize all of your audio prompts from the welcome greeting & menu, to your voicemail & music on hold.

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audio prompts

Audio Library

Talkroute includes a complete audio library with various prompts and music that can be used to setup your account. You can also upload or record your own audio prompts at anytime.

Upload Your Audio

You can upload your own audio files and use them with your Talkroute account.

Record Your Own Audio

Record audio prompts from your phone with with our “Dial & Record” feature. Once you are finished recording, the audio prompt can be found in your audio library.

Music on Hold

Hold music is a great way to help keep your callers waiting and sound more professional.

Need Professional Voice Talent?

Talkroute is proud to partner with VoiceBunny and provide our customers with high quality voice talent at an affordable price.

Live Call Transfer

Transfer live phone calls from any phone, cell or landline, to other phones, menu options, extensions, or voicemail boxes.

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live call transfer

Easy to Use Transfer Codes

Talkroute assigns transfer codes to all of your Forwarding Phone Numbers, Talkroute Phone Numbers, Extensions, Menu Options, and Voicemail Boxes. Now you can transfer any Live Call by simply dialing the unique Transfer Code.

Blind & Attended Transfer

With Talkroute you can either transfer a Live Call immediately or choose to speak with the receiving party before completing the transfer.

Transfer to Individuals

Transfer calls to a team members extension or directly to a specific phone.

Transfer to Departments

If a caller reaches the wrong department, you may simply transfer the call to the correct menu option.

Transfer to Voicemail

Need to send a caller directly to voicemail? Simply dial the transfer code for the appropriate voicemail box.

Voicemail & Mailboxes

Access voicemail messages through email, on your phone or from your online dashbaord at anytime.


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voicemail

Send Voicemail to Email

Talkroute voicemail messages are converted to audio files and sent via email. You can even separate voicemail messages by adding multiple voicemail boxes with different email addresses.

Multiple Voicemail Boxes

You may assign separate voicemail boxes to any phone number, extension, or menu option. You can even add a voicemail box to your closed message after hours. Multiple voicemail boxes are a great way to make sure your voice messages get to the right people and departments.

Receive Voicemail Locally

You can choose to enable or disable the Talkroute voicemail for any phone. This is perfect for individuals that wish to receive voicemail on their local devices.

Access Your Messages Online

You can also access you complete history of voicemail messages by logging into your Talkroute account. You can also sort and manage messages by voicemail box.

Incoming & Outgoing Caller ID

When you want to call a client, use our mobile app or outbound dialing feature to make calls showing your Talkroute Caller ID.


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outgoing caller ID

Outbound Dialing

Keep your number private by utilizing our Outbound Dialing feature. You may display any of your Talkroute phone numbers as your outgoing Caller ID from any phone.

Mobile App

The Talkroute mobile app makes outbound dialing even easier. You can also access your Talkroute call history and voicemail messages.

Security PIN

You may also create a security PIN (not required) that must be dialed before making an outbound call.

Incoming Caller ID

Not sure how to tell if an incoming call is personal or business? You can customize the incoming Caller ID for all calls that come from Talkroute.

Call History

Access your complete Talkroute call history at anytime through your online dashboard.

Reporting

Analyze all of your incoming and outgoing calls.


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outgoing caller ID

Call Details

Talkroute provides you with the date, time, duration, and Caller ID for all incoming and outgoing calls.

Sort by Talkroute Number

Have multiple Talkroute numbers? You may run call history reports for specific numbers.

Advanced Filters

Whether you wish to run a report for a specific date and time, or for calls that exceeded a certain duration, Talkroute gives you filters that produce refined results.

Export to CSV

Once you have the desired report generated, you may export your results to a CSV file.

Mobile Apps

Turn Your Smartphone into a Business Line. Look & sound professional anywhere with the Talkroute mobile app.


Learn More   SIGN UP
outgoing caller ID

Available for iOS & Android

Talkroute provides mobile apps for both iOS and Android. Now you can turn your favorite smartphone into a functioning business line.

Show Your Talkroute Caller ID

Now you can call your customers and clients from your smartphone, while keeping your number private, by showing your Talkroute Caller ID. If you own multiple Talkroute phone numbers, you may choose which one displays for your customers.

Business Call History

Manage your incoming and outgoing business calls. Now you can quickly return your customer’s calls while keeping your cell phone number private.

Manage Business Voicemail

Check your voicemail and return messages quickly and easily while showing your Talkroute Caller ID. You can even manage multiple voicemail boxes at the same time.

Mobile App is NOT Required

While our app makes receiving and making calls fast and easy, it is not required to utilize Talkroute. You can receive and make calls from any phone, with or without our mobile app.

No Expensive Equipment to Buy or Install

Talkroute works with your existing mobile, home, & office phones so you never have to purchase, install, or maintain expensive equipment. It’s 100% virtual.

No Expensive Equipment to Buy or Install

Talkroute works with your existing mobile, home, & office phones so you never have to purchase, install, or maintain expensive equipment. It’s 100% virtual.

Try Talkroute Free Today



Call 312.219.8705 or email sales@talkroute.com
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Try Talkroute Free Today



Call 312.219.8705 or email sales@talkroute.com
FacebookGoogle+Twitter

talkroute3Features