Tons of Great Features
Everything you need to stay connected with your customers.
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Phone Numbers
Local & Toll Free numbers that give your business a local & national presence.Learn More SIGN UP
Local Numbers
Local numbers can give your small business a multi-city feel or your big business a local feel.
Toll Free Numbers
Give your business a national presence with a toll free number. We have 800, 888, 877, 866, 855, 844, and 833 toll free number options.
Vanity Numbers
Need a number that spells your company name or simply want something memorable for your callers? We are happy to help you find the perfect number for your business.
Keep Existing Numbers
You may port your existing local or toll free numbers to Talkroute. Our team will take care of the process for you and there are no transfer fees to port your first number.
Take Your Numbers With You
If you ever decide to leave Talkroute, you may transfer your virtual phone numbers to another service provider.
Add/Remove Numbers Anytime
You can add or remove local or toll free numbers from your account at any time.
Call Forwarding & Routing
Call forwarding lets you route calls to wherever your business takes you. This flexibility lets you truly make your business mobile – allowing you to take business calls anywhere: home, office or on the road.
Learn More SIGN UP
Forward to a Single Phone
Easily send all of your business calls to a single cell phone or landline. Talkroute is a great way to run your business from any phone and maintain a professional presence.
Forward to Multiple Phones
Talkroute gives you the ability to forward calls to any number of phones. Now you can connect all of your callers and devices under one unified solution.
Ring Phones in Sequence
If you are routing calls to multiple phones, you can choose the order you wish to ring your phones and for what duration.
Ring All Phones at Once
Need to ring all of your phones at the same time? No problem! You can even specify a maximum hold time for your callers and an alternative destination for unanswered calls.
Scheduled Call Forwarding
Choose the dates and times when you want to receive calls to your phones. You can even create custom schedules and apply them to different devices. Now your phones will only ring when you want them to.
Works with Any Phone
Talkroute works with all U.S. or Canada based phones and service providers. There are no contracts to break or service changes to make.
Send Text Messages
Now you can send text messages from your business number. Text messaging is a great way to stay in touch with your customers and increase overall efficiency.
Reply to Incoming Messages
Are your customers texting your business number? With Talkroute, not only will you know when a customer sends your business a text message but you will be able to quickly reply with a message of your own.
Text-to-Email
When you receive a new text message, you will receive an instant email notification. Text-to-email notifications offer the ability to quickly reply to incoming messages right from your email.
Call Menu
“Press #1 for… Press #2 for… Press #3 for…” Customize your own Call Menu that forwards & routes calls to departments or individuals.
Learn More SIGN UP
Create Departments
The Call Menu can help make sure your calls get to the right department such as sales or support. Whether you have a single phone or multiple phones, Talkroute will help you properly delegate your calls and increase efficiency.
Forward Calls to Team Members
The Call Menu may be used as a directory for your team members. By providing each Team Member with their own menu option, you can make sure calls are going directly to their phones.
Add Submenus
Multiple levels of menu options may be added to the Call Menu in order to give your callers more choices. Whether you offer bilingual support or just need more layers of options, Submenus can help get your callers to the right person or department.
Company Directory
You can create a menu option that plays a list of available multi digit extension numbers. Your callers can dial the desired menu option and be connected to the right person on your team.
Play Custom Messages
You may also add a menu option that will play a custom audio recording when selected by your callers. This is a great way to provide your callers with important information (e.g. “Store location and directions”) and help reduce the number of unwanted calls to your phones.
Send Callers to Voicemail
Need a menu option that routes your callers directly to voicemail? No problem! You may forward any menu option directly to voicemail.
Extensions
Extensions give you the power to send calls directly to departments and team members.
Learn More SIGN UP
Single Digit Extensions
Single digit extensions (also known as Menu Options) are a great way to send callers to specific departments such as sales or support.
Multi Digit Extensions
By providing each team member with their own 3 or 4 digit extension number, you can make sure calls are going directly to their phones.
Informational Extensions
Extensions can also play custom audio prompts. This is a great way to provide your callers with important information such as your “Hours of Operation”.
Voicemail & Mailboxes
Access voicemail messages through email, the mobile app, or from your online dashboard at any time.Learn More SIGN UP
Voicemail-to-Email
Talkroute voicemail messages are converted to audio files and sent via email. You can even separate voicemail messages by adding voicemail boxes with different email addresses.
Access Your Messages Online
Access your complete history of voicemail messages by logging into your Talkroute account. You can also sort and manage messages by voicemail box.
Mobile Apps
The iOS and Android mobile apps provide quick and easy access to your business voicemail.
Voicemail Boxes
You may assign separate voicemail boxes to any Phone Number, Extension, or Menu Option. You can even add a voicemail box to your closed message after hours. Voicemail boxes are a great way to make sure your voice messages get to the right team members and departments.
Receive Voicemail Locally
You can choose to enable or disable Talkroute voicemail for any phone. This is perfect for individuals that wish to receive messages through their local voicemail service.
Mobile Apps
Turn your smartphone into a business line. Look & sound professional anywhere with the Talkroute mobile app.
Learn More SIGN UP
Available for iOS & Android
Talkroute provides mobile apps for both iOS and Android. Now you can turn your favorite smartphone into a functioning business line.
Show Your Talkroute Caller ID
Now you can call your customers and clients from your smartphone, while keeping your number private, by showing your Talkroute Caller ID. If you own multiple Talkroute phone numbers, you may choose which one displays for your customers.
Business Call History
Manage your incoming and outgoing business calls. Now you can quickly return your customers’ calls while keeping your cell phone number private.
Manage Business Voicemail
Check your voicemail and return messages quickly and easily while showing your Talkroute Caller ID. You can even manage multiple voicemail boxes at the same time.
Send & Receive Text Messages
Send and reply to business text messages from the Talkroute mobile app.
Mobile App is NOT Required
While our app makes receiving and making calls fast and easy, it is not required to utilize Talkroute. You can receive and make calls from any phone, with or without our mobile app.
Live Call Transfer
Transfer live phone calls from any phone, cell or landline, to other phones, menu options, extensions, or voicemail boxes.Learn More SIGN UP
Easy to Use Transfer Codes
Talkroute assigns transfer codes to all of your Phone Numbers, Extensions, Menu Options, and Voicemail Boxes. Now you can transfer any live call by simply dialing the unique Transfer Code.
Blind & Attended Transfer
With Talkroute you can either transfer a Live Call immediately or choose to speak with the receiving party before completing the transfer.
Transfer to Individuals
Transfer calls to a team member’s extension or directly to a specific phone.
Transfer to Departments
If a caller reaches the wrong department, you may simply transfer the call to the correct menu option.
Transfer to Voicemail
Need to send a caller directly to voicemail? Simply dial the transfer code for the appropriate voicemail box.
Call Stacking
Your callers will remain on hold until you are available to accept new incoming calls. No more busy signal.
Learn More SIGN UP
Receive Multiple Calls at Once
Call Stacking allows you to receive multiple calls at the same time, even if you run your business from a single phone. Your callers will wait on hold until your phone becomes available to receive the next call. Now you no longer need multiple lines to receive multiple calls!
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional. Talkroute comes with a library of music on hold options to choose from and you can always upload your own.
Add a Custom Message
While music on hold is great, adding a custom hold message may be even better. You can upload or record a message that your callers will hear while they are waiting on hold. This is an excellent way to share your most recent company promotion.
Establish a Maximum Hold Time
You can set a maximum amount of time that your callers will remain on hold before being sent to an alternative destination.
Alternative Destinations
If your callers remain on hold beyond the maximum defined hold duration, you can establish an alternative destination such as Voicemail or repeating the Call Menu.
Audio Prompts
Customize all of your audio prompts from the welcome greeting & menu, to your voicemail & music on hold.
Learn More SIGN UP
Audio Library
Talkroute includes a complete audio library with various prompts and music that can be used to setup your account. You can also upload or record your own audio prompts at any time.
Upload Your Own Audio
You can upload your own audio files and use them with your Talkroute account.
Record Your Own Audio
Record audio prompts from your phone with our “Dial & Record” feature. Once you are finished recording, the audio prompt can be found in your audio library.
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional.
Voice Studio
Need professional voice talent? Talkroute’s Voice Studio provides our customers with high quality voiceovers.
Hours of Operation
Receive calls only when you want to by establishing operating hours for your phones. Now your phones can be set to receive calls only within the time conditions you define.
Learn More SIGN UP
Date & Time Conditions
You can establish specific date and time ranges for when your phones are available to receive calls. Note: Hours of Operation are 24/7 by default.
Multiple Conditions for Specific Dates
You can also set multiple time conditions for the same day. This is perfect for businesses that open and close multiple times per day.
Override Hours of Operation Anytime
Need to stay open late or close early? No problem. You can override your business hours at any time without changing your normal operation settings.
Add a Special Closed Message
Let your customers know you are closed with a special message. You can even provide callers with an alternative number to call if there is an emergency.
Send After Hours Calls to Voicemail
You can route callers to Voicemail after hours.
Assign Account Administrators
Give your management full account access. Administrators can add, delete, and edit account settings and features.
Create Account Users
Give users the ability to view important information, such as voicemail messages and call history without providing access to make account changes.
Grant Special Permissions
Provide users with access to specific voicemail boxes, text messaging, mobile apps and more.
Incoming & Outgoing Caller ID
When you want to call a client, use our mobile app or outbound dialing feature to make calls showing your Talkroute Caller ID.
Learn More SIGN UP
Outbound Dialing
Keep your number private by utilizing our Outbound Dialing feature. You may display any of your Talkroute phone numbers as your outgoing Caller ID from any phone.
Mobile App
The Talkroute mobile app makes outbound dialing even easier. You can also access your Talkroute call history and voicemail messages.
Security PIN
You may also create a security PIN (not required) that must be dialed before making an outbound call.
Incoming Caller ID
Not sure how to tell if an incoming call is personal or business? You can customize the incoming Caller ID for all calls that come from Talkroute.
Custom CNAM
You may also customize the display name (CNAM) for your outgoing Caller ID (e.g. “ACME Corp”).
Call History
Access your complete Talkroute call history at any time through your online dashboard.
Call History
Talkroute provides you with the date & time, duration, Caller ID and status for all incoming and outgoing calls.
Detailed Call Paths
From start to finish, see exactly the route your calls take and where they end up.
Advanced Filters
Whether you wish to run a report for a specific date & time, or for calls to a certain extension, Talkroute gives you filter options that produce the results you need.
Call Blocking
You may block unwanted callers from being able to dial your virtual phone numbers.
Export Your Data
Once you have the desired report generated, you may export your results to a CSV file.
Phone Numbers
Local & Toll Free numbers that give your business a local & national presence.Learn More SIGN UP
Local Numbers
Local numbers can give your small business a multi-city feel or your big business a local feel.
Toll Free Numbers
Give your business a national presence with a toll free number. We have 800, 888, 877, 866, 855, 844, and 833 toll free number options.
Vanity Numbers
Need a number that spells your company name or simply want something memorable for your callers? We are happy to help you find the perfect number for your business.
Keep Existing Numbers
You may port your existing local or toll free numbers to Talkroute. Our team will take care of the process for you and there are no transfer fees to port your first number.
Take Your Numbers With You
If you ever decide to leave Talkroute, you may transfer your virtual phone numbers to another service provider.
Add/Remove Numbers Anytime
You can add or remove local or toll free numbers from your account at any time.
Call Forwarding & Routing
Call forwarding lets you route calls to wherever your business takes you. This flexibility lets you truly make your business mobile – allowing you to take business calls anywhere: home, office or on the road.
Learn More SIGN UP
Forward to a Single Phone
Easily send all of your business calls to a single cell phone or landline. Talkroute is a great way to run your business from any phone and maintain a professional presence.
Forward to Multiple Phones
Talkroute gives you the ability to forward calls to any number of phones. Now you can connect all of your callers and devices under one unified solution.
Ring Phones in Sequence
If you are routing calls to multiple phones, you can choose the order you wish to ring your phones and for what duration.
Ring All Phones at Once
Need to ring all of your phones at the same time? No problem! You can even specify a maximum hold time for your callers and an alternative destination for unanswered calls.
Scheduled Call Forwarding
Choose the dates and times when you want to receive calls to your phones. You can even create custom schedules and apply them to different devices. Now your phones will only ring when you want them to.
Works with Any Phone
Talkroute works with all U.S. or Canada based phones and service providers. There are no contracts to break or service changes to make.
Send Text Messages
Now you can send text messages from your business number. Text messaging is a great way to stay in touch with your customers and increase overall efficiency.
Reply to Incoming Messages
Are your customers texting your business number? With Talkroute, not only will you know when a customer sends your business a text message but you will be able to quickly reply with a message of your own.
Text-to-Email
When you receive a new text message, you will receive an instant email notification. Text-to-email notifications offer the ability to quickly reply to incoming messages right from your email.
Call Menu
“Press #1 for… Press #2 for… Press #3 for…” Customize your own Call Menu that forwards & routes calls to departments or individuals.
Learn More SIGN UP
Create Departments
The Call Menu can help make sure your calls get to the right department such as sales or support. Whether you have a single phone or multiple phones, Talkroute will help you properly delegate your calls and increase efficiency.
Forward Calls to Team Members
The Call Menu may be used as a directory for your team members. By providing each Team Member with their own menu option, you can make sure calls are going directly to their phones.
Add Submenus
Multiple levels of menu options may be added to the Call Menu in order to give your callers more choices. Whether you offer bilingual support or just need more layers of options, Submenus can help get your callers to the right person or department.
Company Directory
You can create a menu option that plays a list of available multi digit extension numbers. Your callers can dial the desired menu option and be connected to the right person on your team.
Play Custom Messages
You may also add a menu option that will play a custom audio recording when selected by your callers. This is a great way to provide your callers with important information (e.g. “Store location and directions”) and help reduce the number of unwanted calls to your phones.
Send Callers to Voicemail
Need a menu option that routes your callers directly to voicemail? No problem! You may forward any menu option directly to voicemail.
Extensions
Extensions give you the power to send calls directly to departments and team members.
Learn More SIGN UP
Single Digit Extensions
Single digit extensions (also known as Menu Options) are a great way to send callers to specific departments such as sales or support.
Multi Digit Extensions
By providing each team member with their own 3 or 4 digit extension number, you can make sure calls are going directly to their phones.
Informational Extensions
Extensions can also play custom audio prompts. This is a great way to provide your callers with important information such as your “Hours of Operation”.
Voicemail & Mailboxes
Access voicemail messages through email, the mobile app, or from your online dashboard at any time.Learn More SIGN UP
Voicemail-to-Email
Talkroute voicemail messages are converted to audio files and sent via email. You can even separate voicemail messages by adding voicemail boxes with different email addresses.
Access Your Messages Online
Access your complete history of voicemail messages by logging into your Talkroute account. You can also sort and manage messages by voicemail box.
Mobile Apps
The iOS and Android mobile apps provide quick and easy access to your business voicemail.
Voicemail Boxes
You may assign separate voicemail boxes to any Phone Number, Extension, or Menu Option. You can even add a voicemail box to your closed message after hours. Voicemail boxes are a great way to make sure your voice messages get to the right team members and departments.
Receive Voicemail Locally
You can choose to enable or disable Talkroute voicemail for any phone. This is perfect for individuals that wish to receive messages through their local voicemail service.
Mobile Apps
Turn your smartphone into a business line. Look & sound professional anywhere with the Talkroute mobile app.
Learn More SIGN UP
Available for iOS & Android
Talkroute provides mobile apps for both iOS and Android. Now you can turn your favorite smartphone into a functioning business line.
Show Your Talkroute Caller ID
Now you can call your customers and clients from your smartphone, while keeping your number private, by showing your Talkroute Caller ID. If you own multiple Talkroute phone numbers, you may choose which one displays for your customers.
Business Call History
Manage your incoming and outgoing business calls. Now you can quickly return your customers’ calls while keeping your cell phone number private.
Manage Business Voicemail
Check your voicemail and return messages quickly and easily while showing your Talkroute Caller ID. You can even manage multiple voicemail boxes at the same time.
Send & Receive Text Messages
Send and reply to business text messages from the Talkroute mobile app.
Mobile App is NOT Required
While our app makes receiving and making calls fast and easy, it is not required to utilize Talkroute. You can receive and make calls from any phone, with or without our mobile app.
Live Call Transfer
Transfer live phone calls from any phone, cell or landline, to other phones, menu options, extensions, or voicemail boxes.Learn More SIGN UP
Easy to Use Transfer Codes
Talkroute assigns transfer codes to all of your Phone Numbers, Extensions, Menu Options, and Voicemail Boxes. Now you can transfer any live call by simply dialing the unique Transfer Code.
Blind & Attended Transfer
With Talkroute you can either transfer a Live Call immediately or choose to speak with the receiving party before completing the transfer.
Transfer to Individuals
Transfer calls to a team member’s extension or directly to a specific phone.
Transfer to Departments
If a caller reaches the wrong department, you may simply transfer the call to the correct menu option.
Transfer to Voicemail
Need to send a caller directly to voicemail? Simply dial the transfer code for the appropriate voicemail box.
Call Stacking
Your callers will remain on hold until you are available to accept new incoming calls. No more busy signal.
Learn More SIGN UP
Receive Multiple Calls at Once
Call Stacking allows you to receive multiple calls at the same time, even if you run your business from a single phone. Your callers will wait on hold until your phone becomes available to receive the next call. Now you no longer need multiple lines to receive multiple calls!
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional. Talkroute comes with a library of music on hold options to choose from and you can always upload your own.
Add a Custom Message
While music on hold is great, adding a custom hold message may be even better. You can upload or record a message that your callers will hear while they are waiting on hold. This is an excellent way to share your most recent company promotion.
Establish a Maximum Hold Time
You can set a maximum amount of time that your callers will remain on hold before being sent to an alternative destination.
Alternative Destinations
If your callers remain on hold beyond the maximum defined hold duration, you can establish an alternative destination such as Voicemail or repeating the Call Menu.
Audio Prompts
Customize all of your audio prompts from the welcome greeting & menu, to your voicemail & music on hold.
Learn More SIGN UP
Audio Library
Talkroute includes a complete audio library with various prompts and music that can be used to setup your account. You can also upload or record your own audio prompts at any time.
Upload Your Own Audio
You can upload your own audio files and use them with your Talkroute account.
Record Your Own Audio
Record audio prompts from your phone with our “Dial & Record” feature. Once you are finished recording, the audio prompt can be found in your audio library.
Music on Hold
Hold music is a great way to help keep your callers waiting and sound more professional.
Voice Studio
Need professional voice talent? Talkroute’s Voice Studio provides our customers with high quality voiceovers.
Hours of Operation
Receive calls only when you want to by establishing operating hours for your phones. Now your phones can be set to receive calls only within the time conditions you define.
Learn More SIGN UP
Date & Time Conditions
You can establish specific date and time ranges for when your phones are available to receive calls. Note: Hours of Operation are 24/7 by default.
Multiple Conditions for Specific Dates
You can also set multiple time conditions for the same day. This is perfect for businesses that open and close multiple times per day.
Override Hours of Operation Anytime
Need to stay open late or close early? No problem. You can override your business hours at any time without changing your normal operation settings.
Add a Special Closed Message
Let your customers know you are closed with a special message. You can even provide callers with an alternative number to call if there is an emergency.
Send After Hours Calls to Voicemail
You can route callers to Voicemail after hours.
Assign Account Administrators
Give your management full account access. Administrators can add, delete, and edit account settings and features.
Create Account Users
Give users the ability to view important information, such as voicemail messages and call history without providing access to make account changes.
Grant Special Permissions
Provide users with access to specific voicemail boxes, text messaging, mobile apps and more.
Incoming & Outgoing Caller ID
When you want to call a client, use our mobile app or outbound dialing feature to make calls showing your Talkroute Caller ID.
Learn More SIGN UP
Outbound Dialing
Keep your number private by utilizing our Outbound Dialing feature. You may display any of your Talkroute phone numbers as your outgoing Caller ID from any phone.
Mobile App
The Talkroute mobile app makes outbound dialing even easier. You can also access your Talkroute call history and voicemail messages.
Security PIN
You may also create a security PIN (not required) that must be dialed before making an outbound call.
Incoming Caller ID
Not sure how to tell if an incoming call is personal or business? You can customize the incoming Caller ID for all calls that come from Talkroute.
Custom CNAM
You may also customize the display name (CNAM) for your outgoing Caller ID (e.g. “ACME Corp”).
Call History
Access your complete Talkroute call history at any time through your online dashboard.
Call History
Talkroute provides you with the date & time, duration, Caller ID and status for all incoming and outgoing calls.
Detailed Call Paths
From start to finish, see exactly the route your calls take and where they end up.
Advanced Filters
Whether you wish to run a report for a specific date & time, or for calls to a certain extension, Talkroute gives you filter options that produce the results you need.
Call Blocking
You may block unwanted callers from being able to dial your virtual phone numbers.
Export Your Data
Once you have the desired report generated, you may export your results to a CSV file.
Phone Numbers
Local & Toll Free numbers that give your business a local & national presence.
Learn More SIGN UPCall Forwarding & Routing
Call forwarding lets you route calls to wherever your business takes you. This flexibility lets you truly make your business mobile – allowing you to take business calls anywhere: home, office or on the road.
Learn More SIGN UP
Call Menu
“Press #1 for… Press #2 for… Press #3 for…” Customize your own Call Menu that forwards & routes calls to departments or individuals.
Learn More SIGN UPExtensions
Extensions give you the power to send calls directly to departments and team members.
Learn More SIGN UPVoicemail & Mailboxes
Access voicemail messages through email, the mobile app, or from your online dashboard at any time.
Learn More SIGN UPMobile Apps
Turn your smartphone into a business line. Look & sound professional anywhere with the Talkroute mobile app.
Learn More SIGN UPLive Call Transfer
Transfer live phone calls from any phone, cell or landline, to other phones, menu options, extensions, or voicemail boxes.
Learn More SIGN UPCall Stacking
Your callers will remain on hold until you are available to accept new incoming calls. No more busy signal.
Learn More SIGN UPAudio Prompts
Customize all of your audio prompts from the welcome greeting & menu, to your voicemail & music on hold.
Learn More SIGN UPHours of Operation
Receive calls only when you want to by establishing operating hours for your phones. Now your phones can be set to receive calls only within the time conditions you define.
Learn More SIGN UP
Incoming & Outgoing Caller ID
When you want to call a client, use our mobile app or outbound dialing feature to make calls showing your Talkroute Caller ID.
Learn More SIGN UP