Text Messaging

Business texting from your business number.

Manage incoming and outgoing messages for your toll free and local phone numbers. Today there are more businesses than ever before — and most are texting with their customers. Now you can ensure that you never miss the chance to speak to new and existing clients!

Business texting from your business number

Benefits of Text Messaging

It’s time to ditch your old-school phone system.

SMS & MMS Messaging

SMS & MMS Messaging

Send & receive business text messages

Forward calls to any phone that has a +1 country code (e.g. U.S. or Canada) & has active service.

Gain an advantage over your competition — about 61% of businesses still don’t use SMS or MMS:

85% of customers prefer receiving text messages over a phone call or email.

68% of consumers would prefer to use text messaging to contact a company with questions.

53% of clients say they feel more positive toward a brand that responds to text messages.

Business text messaging is a great way to stay in touch with your customers and increase overall efficiency.

SMS & MMS Messaging

Easy to Manage Text Messages

Easy to Manage Text Messages

Access messages online & with our apps

The Talkroute desktop, web & mobile apps make it easier than ever to manage all of your business text messages. Our apps are available for MacOS, Windows, Linux, iOS & Android. Text messaging is also accessible in supported browsers.

Now you can quickly review messages & send a reply or even initiate a call back with the push of a button.

Download our apps to begin managing text messages from your PC & smartphone today.


Toll Free & Local Numbers

Toll Free & Local Numbers

Text messaging for all business numbers

Whether you register a new phone number or transfer an existing number to Talkroute, we can provide text messaging for all of your phone numbers.

Our toll free numbers, 800 numbers, vanity numbers, & local numbers are capable of sending & receiving business text messages.

Toll Free & Local Numbers

Text-to-Email Notifications

Text-to-Email Notifications

Your business text messages sent to your inbox

When a text message is sent to your business phone number, you will receive a notification by email with the caller’s information, the number they texted & a copy of the message.


User Permissions

User Permissions

Grant access to your team members

Give permissions to your team members that allow them to access only the text messages for the business phone numbers you want them to see.

Text messaging permissions for each phone number include the ability to completely disable access, allow view only, & provide full access to review, manage & reply to messages.

User Permissions

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Our Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Your Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Talk, Text, & Meet Anywhere

4. Talk, Text, & Meet Anywhere

Call, message, & meet wherever you do business: home, office or on the road.


Talk, message, & meet in one easy to use app.

  • Modern Business Voice

    Business calling with your desktop, browser, & smartphones

    Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, or smartphone.

    With Talkroute, you have the power of an enterprise level phone system without having to purchase or maintain any special equipment.

    Download our apps to begin making business calls from your PC & smartphone today.

    Make and receive business calls
  • Join the Conversation

    Send & receive text messages from your business numbers

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Sign up for Talkroute & begin texting with your customers today.

    Text with your customers
  • Video Meetings

    The best way to bring your team together

    Video conferencing with up to 100 team & guest participants.

    Additionally, Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

    Sign up for Talkroute & start your first meeting today!

    Video Meetings
  • Voicemail Made Simple

    Check voicemail by email, browser, & apps

    Never miss a voicemail — Enable email, mobile, & desktop app notifications when receiving a new voice message.

    Customize your voicemail greetings & assign separate mailboxes to your team members, departments, & phone numbers.

    Our mailboxes can be added or removed at anytime & provide unlimited storage capacity.

    Easy to manage voicemail
  • Take Control of Your Phone System

    Easily customize your account settings

    Talkroute gives you the power to customize every aspect of your virtual phone service.

    Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!

    Try Talkroute today and see why we are considered to be the most flexible phone solution available.

    Customize your phone system

Text Messaging FAQ


Business text messaging allows you to send and receive SMS & MMS messages with your business phone numbers. Traditionally text messaging has been restricted to a single phone number and the device that phone number is assigned to. For example, if you have a cell phone, you can only send and receive text messages from your cell phone number and only on that particular device.

Talkroute’s business text messaging allows you and your team to receive and respond to messages sent to your business phone numbers. This can be done by accessing our desktop app, web app, mobile app, and text-to-email notifications. Now you can compose and respond to incoming messages and the sender will see the appropriate business number display on their end!

Yes. Talkroute supports text messaging for both local and toll free phone numbers in the US & Canada. We do not currently support text messaging to international phone numbers.

Text messaging with Talkroute is accessible with our desktop app, mobile app, web app and by email. If enabled, you will receive both a push notification and a text-to-email notification when receiving a new business text message.

Only if you give them permission! You may choose which users can access text messaging and for which of your phone numbers.

Yes. We support MMS for all toll free, vanity, 800, and local phone numbers.

Our Basic plan includes 500 messages per month. The Plus, Pro and Enterprise plans all include unlimited text messaging. You can see a complete breakdown of our plans and pricing here.


The virtual phone system trusted by 1000’s of customers!

Here is what a few of them have to say about Talkroute.


"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd


Paul HoweyText Messaging