Live Call Transfer

Transfer live calls to any destination.

Now you can transfer your calls to any user, phone number, extension, department, or voice mailbox. Whether you wish to transfer a call from one cell phone to another or blind transfer a caller directly to a mailbox, our live call transfer feature has you covered.

Transfer live calls to any destination

Benefits of Live Call Transfer

It’s time to ditch your old-school phone system.

Transfer Codes

Transfer Codes

Easy to use call transfer system

Simply enter the transfer code of the destination for where you want to transfer the call.

Unique transfer codes are assigned to all of your users, phone numbers, extensions, departments, and voice mailboxes.

Our transfer system works with our apps or any physical phone with a keypad.

Transfer Codes

Users & Extensions

Users & Extensions

Transfer calls to the right team members

Now you can easily transfer live calls to your users by entering their unique transfer code.

You may also transfer calls by entering the multi digit extension number for the desired destination.



Make sure callers get to the correct destination

Do your callers commonly end up connected to the wrong department or team member?

Now you can easily transfer them to the correct department or menu option by simply dialing the assigned transfer code.




Transfer callers to a voice mailbox

Sometimes the most appropriate action is to transfer a caller directly to voicemail.

Each of your mailboxes is assigned a unique transfer code that can be used to send a caller directly to a specific voice mailbox.

Blind or Attended Transfer

Blind or Attended Transfer

Choose your transfer method

Blind Transfer: Simply dial the transfer code and let our system immediately connect them to the desired destination.

Attended Transfer: You may first speak with the receiving party before transferring the caller.

Blind or Attended Transfer

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Our Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Your Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Talk, Text, & Meet Anywhere

4. Talk, Text, & Meet Anywhere

Call, message, & meet wherever you do business: home, office or on the road.

Talk, message, & meet in one easy to use app.

  • Modern Business Voice

    Business calling with your desktop, browser, & smartphones

    Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, or smartphone.

    With Talkroute, you have the power of an enterprise level phone system without having to purchase or maintain any special equipment.

    Download our apps to begin making business calls from your PC & smartphone today.

    Make and receive business calls
  • Join the Conversation

    Send & receive text messages from your business numbers

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Sign up for Talkroute & begin texting with your customers today.

    Text with your customers
  • Video Meetings

    The best way to bring your team together

    Video conferencing with up to 100 team & guest participants.

    Additionally, Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

    Sign up for Talkroute & start your first meeting today!

    Video Meetings
  • Voicemail Made Simple

    Check voicemail by email, browser, & apps

    Never miss a voicemail — Enable email, mobile, & desktop app notifications when receiving a new voice message.

    Customize your voicemail greetings & assign separate mailboxes to your team members, departments, & phone numbers.

    Our mailboxes can be added or removed at anytime & provide unlimited storage capacity.

    Easy to manage voicemail
  • Take Control of Your Phone System

    Easily customize your account settings

    Talkroute gives you the power to customize every aspect of your virtual phone service.

    Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!

    Try Talkroute today and see why we are considered to be the most flexible phone solution available.

    Customize your phone system

Live Call Transfer FAQ

Live call transfer gives you the ability to transfer live calls to another destination within your Talkroute phone system. You can transfer live calls to any user, phone number, extension, department and voice mailbox.

Talkroute’s live call transfer provides an easy to use transfer code system that allows you to initiate a blind or attended transfer from our apps or any physical phone with a keypad.

Yes, you can transfer a live call to any user, forwarding phone number, virtual phone number, menu option, extension, and voice mailbox.

Yes, you can initiate an Attended Transfer. Attended transfers allow you to speak with the person you are transferring the call to before completing the transfer.

Yes, as long as the Virtual Phone Number is on your Talkroute account, you may transfer the caller to that destination.

Yes, as long as the transfer hasn’t been completed, you may cancel the transfer and reconnect with the caller. At this point you can decide whether you wish to initiate a new transfer or not.

Yes, each of your voice mailboxes receives a unique transfer code. This will allow you to transfer a caller directly to voice mailbox without first ringing your co-worker’s phone.

Yes, each of your menu options and extensions receive a unique transfer code. This will allow you to transfer a caller directly to a user extension or menu option.

The virtual phone system trusted by 1000’s of customers!

Here is what a few of them have to say about Talkroute.

"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd

Paul HoweyLive Call Transfer