Custom Greetings

Greet every call professionally with automated messages.

You only get one chance to make a first impression. Talkroute lets you customize your welcome messages, auto attendant, music-on-hold, and voicemail greetings. Now you can make sure your callers always get the right information and are directed to the correct team member, department, or mailbox.

Custom Business Phone Greetings

Benefits of Custom Greetings

It’s time to ditch your old-school phone system.

Customizable Greetings

Customizable Greetings

Greet callers with a welcome message, provide a directory of options, and ensure your callers get to the right individual or department.

Automated greetings and messages eliminates the need to have an employee manage every incoming call.

Customizable Greetings

Promotions & Music on Hold

Promotions & Music on Hold

Share your current promotion while your callers wait on hold or pick from a library of pre-loaded music files.

Create special away and vacation messages to let your callers know your availability.

Voice Studio

Voice Studio

Don’t want to record your greetings yourself? No problem! Our professional in-house VoiceOver talent is available to record your greetings.

Voice Studio

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Our Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Your Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Talk, Text, & Meet Anywhere

4. Talk, Text, & Meet Anywhere

Call, message, & meet wherever you do business: home, office or on the road.

Talk, message, & meet in one easy to use app.

  • Modern Business Voice

    Business calling with your desktop, browser, & smartphones

    Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, or smartphone.

    With Talkroute, you have the power of an enterprise level phone system without having to purchase or maintain any special equipment.

    Download our apps to begin making business calls from your PC & smartphone today.

    Make and receive business calls
  • Join the Conversation

    Send & receive text messages from your business numbers

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Sign up for Talkroute & begin texting with your customers today.

    Text with your customers
  • Video Meetings

    The best way to bring your team together

    Video conferencing with up to 100 team & guest participants.

    Additionally, Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

    Sign up for Talkroute & start your first meeting today!

    Video Meetings
  • Voicemail Made Simple

    Check voicemail by email, browser, & apps

    Never miss a voicemail — Enable email, mobile, & desktop app notifications when receiving a new voice message.

    Customize your voicemail greetings & assign separate mailboxes to your team members, departments, & phone numbers.

    Our mailboxes can be added or removed at anytime & provide unlimited storage capacity.

    Easy to manage voicemail
  • Take Control of Your Phone System

    Easily customize your account settings

    Talkroute gives you the power to customize every aspect of your virtual phone service.

    Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!

    Try Talkroute today and see why we are considered to be the most flexible phone solution available.

    Customize your phone system

Custom Greetings FAQ

Custom phone greetings are recordings that play automatically when a customer calls your Talkroute phone number.

These greetings can be set to play immediately as a professional welcome, auto attendant, special announcement, voicemail greeting, or even as an away message when you are unable to answer. You can also use greetings to play special promotions or music while callers wait on hold.

Custom greetings can give your business a larger and more professional appearance. They can also help you save on labor costs by eliminating the need to have a live secretary for answering calls.

Custom greetings can be recorded three ways:

1. Upload a pre-recorded file to your Talkroute dashboard.

2. Use our dial-and-record feature to record your greeting right from your phone.

3. Record a greeting directly from your PC.

For the best quality, we recommend using a mic and headset on your computer to record the file and then upload it to Talkroute.

Yes! Each of your Talkroute numbers can play its own unique welcome greeting, share the same greeting, or play no greeting at all.

Yes! You Talkroute Call Menu, also known as an auto attendant, can be customized to provide callers with your own unique menu prompts.

Yes! Each of your Talkroute voice mailboxes can play its own unique voicemail greeting, share the same greeting, or play no greeting at all.

Yes! You may record a greeting that provides a list of available employees and their extensions or create a dial by name directory.

Yes! You can play a custom greeting that provides callers with your current promotion or music while they wait on hold.

Yes! You can play a special closed or away message for your callers whenever you or the business is unavailable.

Don’t want to record your greetings yourself? No problem! Talkroute’s Voice Studio gives you access to our in-house professional voice talent that will be happy to record your greetings for you.

Voice Studio is included at no additional charge with select plans. See pricing.

The virtual phone system trusted by 1000’s of customers!

Here is what a few of them have to say about Talkroute.

"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd

Paul HoweyCustom Greetings