Your whole business phone system, in a browser tab.
Call, text, check voicemail, meet, and look up contacts right from Chrome, Edge, Firefox, or Safari. There’s nothing to download or install. Just sign in and start taking calls from your business number.
Chrome Edge Firefox Safari
Why switch
Everything your desk phone did. None of the hardware.
A desk phone
- HardwareBuy, install, and eventually replace a handset for every desk
- Where you workCalls ring wherever the phone is plugged in
- Texts & voicemailUsually somewhere else, if you have them at all
- Call historyA short list of recent calls on a small screen
- New hireOrder another phone and get it set up
The Talkroute web app
- HardwareUse the computer you have, with any headset or AirPods
- Where you workSign in from any computer with a modern browser
- Texts & voicemailIn the same window as your calls
- Call historySearchable History, with every call’s Call Flow
- New hireCreate a login, and they can take calls in minutes
Not ready to give up every phone? Talkroute can also forward calls to any US or Canada phone number, so you can switch at your own pace.
At a glance
Everything your phones do, in one window.
4browsers
Works where you are
Chrome, Edge, Firefox, and Safari on Mac, Windows, or Linux
6tools
All in one app
Keypad, History, Messages, Voicemail, Meetings, and Contacts
0downloads
Nothing to install
No software, no admin rights, and no desk phone. Just a browser and a headset
1login
Same account everywhere
Use the same login in the browser, desktop app, and mobile apps
How it works
A closer look at the web app.
Keypad & calling
Find a contact by name and call from the right number.
Start typing a name or number in the Keypad and matching contacts appear. Choose which business number to call from, then place the call right from your browser.
- Search contacts by name right from the Keypad
- “Call From” picker for accounts with more than one number
- Set a default caller ID for outgoing calls and texts
- Mute, hold, and touch-tone keypad during calls
- Use any headset, or your computer’s built-in mic and speakers
Redesigned History
See exactly where every call went.
History groups your calls by day and makes missed calls easy to spot. Open any call to see its Call Flow, a step-by-step timeline of how it was routed, and play back the recording if one was made.
- Calls grouped by day, with search
- Missed calls clearly marked
- Call Flow timeline for every call
- Call recording playback, when recording is on
- Call back, text back, block, or add to contacts in one click
Redesigned Messages
Business texting with a full keyboard.
Send and receive texts and picture messages from your business number. Drag an image into the conversation, and a live counter shows how long your message is before you send it.
- Text and picture messages, including iPhone HEIC photos
- Drag and drop images, resized automatically
- Character and segment counter as you type
- Search conversations, start a new text by contact name
- Optional spellcheck
Redesigned Voicemail
Read your voicemail before you listen.
New voicemails show up with an unread count in the nav. Play them in the browser, read the transcript, and see the caller’s recent calls and texts in one place.
- Unread count right in the nav
- Transcripts in the app and in email, set per mailbox
- Search, play, download, and delete
- Recent activity with each caller
- Separate mailboxes for team members, departments, and numbers
New Contacts
Every customer, and every conversation with them.
Contacts has its own screen in the app. Open a contact to call, text, or schedule a meeting with one click, and see your recent calls, texts, and voicemails with them in a single timeline.
- Search by name, phone, email, or company
- Favorites and an A–Z jump bar
- Recent activity timeline for each contact
- Import contacts from a CSV, with duplicates caught for you
- Caller names in History, even for people not in your contacts
New Reporting Pro
Know how your phones are really doing.
Reporting is built into the web app for Pro and Enterprise plans. See call volume, missed calls, peak hours, text activity, and your voicemail backlog, then export to CSV.
- Overview, Calls, Texts, and Voicemail reports
- Date presets and filters by number and direction
- Peak call times heatmap
- Click any row to call, text, block, or add a contact
- One-click CSV export
Use cases
How teams use the Talkroute web app.
Front desk without a desk phone
Answer the main line with a headset, see which number the caller dialed, and send them where they need to go.
Remote and hybrid teams
Everyone gets the same business line on their laptop, at home or in the office, with their own login.
Following up on missed calls
Missed calls stand out in History. Call back or text back in one click, right from the list.
Computers you can’t install software on
Shared front-desk PC or locked-down work laptop? The web app runs in the browser that’s already there.
Managers keeping an eye on volume
Reporting shows call volume, missed calls, and peak hours, then exports to CSV for the weekly meeting.
Changing hours on short notice
Closing early for a holiday? Admins can update hours of operation, greetings, and routing in seconds.
Also built in
Everything you need, right in the browser
A full business phone, with nothing to download or maintain.
Nothing to install
No downloads, no admin rights, and no IT ticket. Open Chrome, Edge, Firefox, or Safari and sign in.
Headsets & audio devices
Pick your microphone and speaker, test them with a live level meter, and choose your ringtone and text sounds.
Works with our other apps
Use the same login on the desktop app and the iPhone and Android apps. Your calls, texts, and history are the same everywhere.
Video meetings
Start, join, or schedule video meetings from the Meetings screen, with recording, recurring meetings, and email invites.
Always the latest version
New features show up the next time you sign in. There’s nothing to update.
Your phone system settings
Admins can manage numbers, menus, extensions, hours, greetings, blocked numbers, and users without logging in anywhere else.
Supported browsers
Works in the browser you already use.
Chrome
- RequiresVersion 80 or later
- Audio devicesIn the app
Edge
- RequiresVersion 85 or later
- Audio devicesIn the app
Firefox
- RequiresVersion 75 or later
- Audio devicesSystem settings
Safari
- RequiresVersion 12 or later
- Audio devicesSystem settings
Prefer a dedicated app? Get the desktop app → On your phone, use our iPhone and Android apps for calls and texts.
Get started with Talkroute in minutes.
The web app is included with every Talkroute plan. There’s nothing to download and no hardware to install.
Starting at just $19/mo. 100% free to try. Unlimited calling. No contracts.
FAQ
Web App FAQ
What is the Talkroute Web App?
It’s the full Talkroute phone system in your web browser. Make and receive calls, send texts, check voicemail, join video meetings, and manage contacts from your business number, with nothing to download and no desk phone needed.
Which browsers are supported?
Chrome 80 or later, Edge 85 or later, Firefox 75 or later, and Safari 12 or later, on Mac, Windows, or Linux. You’ll also need an internet connection and a microphone or headset. The first time you use it, your browser will ask for permission to use your microphone.
Do I need to download anything?
No. Just go to my.talkroute.com and sign in with your Talkroute login. If you’d like a dedicated app instead, the desktop app is available for macOS, Windows, and Linux.
Do I need the web app to make and receive calls?
No. The apps give you the best experience, but they aren’t required. Calls can be forwarded to any phone with an active 10-digit US or Canada number, and you can place calls from any phone using our outbound dialing feature. Here’s how.
Will calls ring if Talkroute isn’t the tab I’m looking at?
Yes. As long as the web app is open in a browser tab, incoming calls ring through your speakers or headset, even if you’re working in another tab. If you close the tab, calls follow your routing settings instead, like ringing other users, forwarding, or going to voicemail. If you want desktop notifications, use the desktop app.
Which headsets work with the web app?
Any microphone, headset, or Bluetooth earbuds (like AirPods) that your computer recognizes. In Chrome and Edge, choose your input and output devices in Settings & Preferences under Notifications & Sounds. In Firefox and Safari, set your devices in your computer’s sound settings.
Can I use the web app on my phone?
On a phone’s browser, the web app opens to Settings & Preferences so you can manage your account on the go. For calls, texts, and voicemail on your phone, download our iPhone and Android apps.
What’s the difference between the web app and the desktop app?
They have the same features and use the same login. The desktop app adds desktop notifications, opens phone number links in the Keypad, and runs in its own window. The web app needs nothing installed, so it’s ideal for shared or locked-down computers.
Can I transfer calls from the web app?
Yes. With Live Call Transfer, dial a transfer code from the in-call keypad to send the caller to another user, an extension, a department, or voicemail. Admins set up transfer codes in Settings & Preferences.
How many people can use the web app?
As many as you need, all at the same time. Each person gets their own login, which an admin creates under Users & Permissions.
Your business phone is one browser tab away.
Calls, texts, voicemail, meetings, and contacts in Chrome, Edge, Firefox, or Safari. Try Talkroute free for 7 days.
Questions? Give us a call at 800.747.2140.