The why behind Talkroute
Letter from Paul Howey
CEO at Talkroute
A lot of people ask me why we bothered to start Talkroute.
It’s a fair question. After all, there are plenty of business phone systems out there to choose from.
But the problem was that none of those options were right for me.
Back in 2011, my small business was using Google Voice so that I could keep up with customer calls while being away from my desk for most of the day.
As my business continued to grow, I finally hit a wall with Google Voice and I needed a more robust phone solution that would still allow me to handle customer calls remotely.
So I looked for a better solution.
Unfortunately, the business phone systems on the market had way more features than I needed, cost more than I could afford, and didn’t provide a proper call handling solution when working remotely. It was extremely frustrating.
One evening I happened to be discussing my dilemma over dinner with my future co-founder Eric and he offered to build me a solution over the course of a few weekends.
Eric knew his stuff. He had spent years developing and deploying complex phone solutions for fortune 500 companies. If anyone was going to build me what I needed, it would be Eric and that’s exactly what he did.
After using my newly built phone system for a few weeks, not only did it work incredibly well but I was able to seamlessly manage calls both inside and outside of the office.
It was then that I knew other business owners like myself could benefit from a phone solution like mine.
That’s why we started Talkroute.
Talkroute is a simple to use virtual phone system that can be deployed in minutes and used from any desktop, web browser, or mobile device.
Even though Talkroute has grown over the last decade and now serves teams of all sizes, we remain dedicated to making sure Talkroute is always easy to use and affordable for small business owners.
No contracts, extra taxes, or fees.
No purchasing or installing expensive equipment.
No paying for a bunch of features you don’t need.
I’m proud to say that Talkroute is the virtual phone system that I wish existed back when I was searching for the perfect option for my small business.
Whether you are ready to move on from running your business with a consumer service like Google Voice, or simply fed up with your bloated on-premises phone system, I hope you will give Talkroute a try. I think there is a good chance you will love it as much as we do.
If Talkroute sounds like the right phone system for you, feel free to give it a shot! We provide a free trial with every new account.
And if you get stuck or just have a question our 24/7 U.S. and Canada-based support teams are always here to help! We are available by phone, chat, and email.