Phone Systems Built for Customer Support Teams
Talkroute helps customer support teams manage inbound calls, route issues efficiently, and stay responsive—without complex software or expensive call center tools.Start a free trial and set up your business number in minutes.
Support Calls Need Structure, Not Chaos
For customer support teams, phone calls often involve order issues, account questions, returns, or urgent customer concerns. Without proper call routing, teams get overwhelmed and customers get frustrated.
Common challenges support teams face:
- High inbound call volume
- Calls reaching the wrong person
- After-hours calls going unanswered
- No easy way to distribute calls across a team
A professional phone system helps keep support organized and responsive.
A Business Phone System Designed for Support Workflows
Talkroute is a virtual business phone system built for customer support teams that need flexibility and simplicity.
With Talkroute, support teams can:
- Route calls by issue or availability
- Ring multiple phones so calls are answered quickly
- Support customers from anywhere
- Set business hours and after-hours rules
There’s no hardware to install, and setup takes just minutes.
Built for Real Customer Support Scenarios
Talkroute adapts as your support needs grow, making it easy to manage call flow without adding complexity.
Inbound support calls?
Route calls efficiently so customers reach the right person.
Support team?
Ring multiple phones so calls are answered by the next available agent.
High call volume?
Manage busy periods without overwhelming your team.
After hours?
Set rules so urgent calls are handled and everything else waits.
Set Up Your Phone System in Minutes
Getting started with Talkroute is quick and straightforward. Most customer support teams are live in just minutes.
Choose Your Number
Pick a local or toll-free business number that customers can reach easily.
Download Our Apps
Use our desktop and mobile apps to answer calls, check voicemail, and manage your number anywhere.
Configure Your Settings
Set call routing, business hours, and voicemail so calls go exactly where you want.
Go Live Fast
Most e-commerce and retail businesses are up and running in under 5 minutes.
Why Customer Support Teams Choose Talkroute
No hardware or equipment
Fast, self-guided setup
Flexible call routing
No long-term contracts
The virtual phone system trusted by 100,000+ businesses
Here’s what some of our customers have to say since switching to Talkroute.
An excellent virtual phone system for organizations
– I honestly don’t know how we would go back to taking calls at our desks and hope we never have to. Talkroute rocks!
Robert M.Senior Pastor, Nonprofit
Amazing choice if you are constantly on the go
– For years my team and I have been prisoners at our desks stuck answering calls on old school desk phones. Not anymore!
Andrew G.Managing Partner, Financial Services
Easy to setup & use! Call quality is excellent
– We were able to get the perfect toll free number for our sales team up and running instantly. Customer support is awesome!
Neel P.President, Automotive Repair
Phone System FAQs for Customer Support Teams
Can Talkroute route calls to different team members?
Yes. Calls can be routed by availability or purpose.
Can multiple agents answer the same number?
Yes. You can ring multiple phones so calls don’t go unanswered.
Can we manage after-hours support calls?
Yes. You can set business hours and after-hours rules.
Is there a contract?
No. Talkroute is month-to-month and can be canceled anytime.