Phone Systems Built for Insurance Agencies

Talkroute helps insurance agencies handle quotes, claims, and client calls professionally—so nothing falls through the cracks as your agency grows.

Start a free trial and set up your business number in minutes.

!

Insurance Calls Need to Reach the Right Person Quickly

For insurance agencies, phone calls often involve quote requests, policy questions, claims, and renewals. When calls go unanswered or reach the wrong person, clients get frustrated and opportunities are lost.

Common challenges insurance agencies face:

  • Quote and claims calls going to voicemail
  • Calls reaching the wrong agent or department
  • High call volume during renewals or weather events
  • No easy way to route calls across the team

A professional phone system helps keep client communication organized and responsive.

Insurance Calls Need to Reach the Right Person Quickly
A Business Phone System Designed for Insurance Workflows

A Business Phone System Designed for Insurance Workflows

Talkroute is a virtual business phone system built for insurance agencies that need flexibility and reliability.

With Talkroute, your agency can:

  • Use a dedicated business phone number
  • Route calls by purpose (quotes, claims, service)
  • Ring multiple phones so calls are answered quickly
  • Set business hours and after-hours rules

Setup is fast, and call routing can be adjusted as your agency evolves.

g2 star phone

Built for Real Insurance Agency Scenarios

Talkroute adapts as your insurance agency grows, making it easy to manage call flow as your client base expands.

Quote requests?

Route new inquiries to the right agent so prospects get fast responses.

Claims calls?

Direct claims-related calls appropriately without overwhelming your team.

Multiple agents?

Ring multiple phones so calls are answered by the next available agent.

After hours?

Set after-hours rules so urgent calls are handled appropriately.


Set Up Your Phone System in Minutes

Getting started with Talkroute is quick and straightforward. Most insurance agencies are live in just minutes.

Choose Your Number

Pick a local or toll-free business number that customers can reach easily.

Download Our Apps

Use our desktop and mobile apps to answer calls, check voicemail, and manage your number anywhere.

Configure Your Settings

Set call routing, business hours, and voicemail so calls go exactly where you want.

Go Live Fast

Most financial service businesses are up and running in under 5 minutes.

Why Insurance Agencies Choose Talkroute

No hardware or equipment

Fast, self-guided setup

Flexible call routing

No long-term contracts

g2 star best

The virtual phone system trusted by 100,000+ businesses

Here’s what some of our customers have to say since switching to Talkroute.

An excellent virtual phone system for organizations

– I honestly don’t know how we would go back to taking calls at our desks and hope we never have to. Talkroute rocks!

Robert M.

Robert M.Senior Pastor, Nonprofit

Amazing choice if you are constantly on the go

– For years my team and I have been prisoners at our desks stuck answering calls on old school desk phones. Not anymore!

Kari B.

Andrew G.Managing Partner, Financial Services

Easy to setup & use! Call quality is excellent

– We were able to get the perfect toll free number for our sales team up and running instantly. Customer support is awesome!

Neel P.

Neel P.President, Automotive Repair

Phone System FAQs for Insurance Agencies

Can we route calls by type, like quotes or claims?

Yes. You can route calls based on purpose so they reach the right person.

Can multiple agents answer the same number?

Yes. You can ring multiple phones so calls don’t go unanswered.

Can we manage after-hours calls?

Yes. You can set business hours and after-hours rules.

Is there a contract?

No. Talkroute is month-to-month and can be canceled anytime.

talkroute3Phone System for Insurance Agencies