As virtual service providers proliferate more and more, many people are now aware that these systems are perfect for businesses; however, most have no idea what they are capable of. Here are a few of the most useful ways that you can put a virtual phone system to work for your business.
1. Screen Your Calls
One of the most common complaints businesses have is the occasional or excess of marketing and robo-calls, which can be a drain on resources, as well as your staff’ anxiety. With a virtual system, you can pretty much eliminate those unwanted calls by adding an auto attendant, which is essentially a virtual receptionist.
This feature will stop “robo-calls” in their tracks because they obviously can’t press a number to be connected. As for the more persistent marketing calls placed by humans, you may easily place their numbers on your blocked phone numbers list.
2. Create a Company Directory
Did you know that when using a virtual phone system like Talkroute, you can actually compose a directory of extensions for your callers, just like a traditional office system?
Far simpler than a traditional system, all you need to do is add an extension for each of your employees or departments (explained in the next point, #3) and then record a message for the call menu that lists all of the extensions so that the caller may dial the number of the extension they want to reach.
3. Single-Digit or Multi-Digit Extensions
Traditional office phone systems did pretty much everything you needed them to do, depending on what features you asked for. One of those staple features was extensions for all of your employees.
In the past, when you had a provider come in to install your phone system, they would need to program and activate all of your extensions before anyone could use them, while probably charging you a premium for it.
When you utilize a virtual system, you can add unlimited extensions to your program and set it all up from your online dashboard within a few minutes.
4. Run Everything from One Cell Phone
You may not have a bunch of phones to take your business’ calls, and you may not even have an office. With a virtual system, that’s not a problem because you can literally run your business, or multiple businesses, from a single cell phone.
Today, many owners have to handle all of their business calls solely from their personal smartphone, which can quickly become problematic for a variety of reasons. Adding a virtual system like Talkroute immediately gives you the freedom to run your business from anywhere, from any phone.
You can add a call menu, business voicemail, and receive multiple incoming calls simultaneously, all from a single cell phone. The system also gives you all the additional features you would expect from a professional phone system.
Stephanie is the Marketing Director at Talkroute and has been featured in Forbes, Inc, and Entrepreneur as a leading authority on business and telecommunications.
Stephanie is also the chief editor and contributing author for the Talkroute blog helping more than 100k entrepreneurs to start, run, and grow their businesses.