7 Top OpenPhone Alternatives to Try in 2025

If you’ve been using OpenPhone and feel like it’s not keeping up with your team’s needs, you’re not alone.

Many businesses started with OpenPhone because it was simple and easy to use, but as their teams grew, the cracks started to show. Whatever the reason, it might be time to move on.

In this guide, we’ll show you seven solid OpenPhone alternatives. Each one offers something a little different, so you can find a phone system that fits your team, your workflow, and your future plans.

Why Are People Switching From OpenPhone?

OpenPhone is a team-friendly phone system that brings calls, texts, and contacts into one easy app. It works across your devices, so you can always stay connected with your team and your customers.

Source: openphone.com

Many businesses like it because it’s simple, supports shared numbers, and even has helpful AI features to save time. That’s why a variety of companies, from small startups to big brands, started using it.

But while OpenPhone works well for many, some users are now looking for other options. Here’s why:

Connection Issues

One of the main reasons people leave OpenPhone is connection problems. Some users say their calls don’t always go through clearly. Others mention choppy audio or calls that drop without warning.

These issues might not happen every time, but when they do, they interrupt work and cause confusion. If your team depends on phone calls to talk to clients or close deals, these connection problems can hurt your business.

Missing Features

OpenPhone covers the basic features businesses often need, but some teams want more advanced telephony features. For example, you might need advanced call routing so that calls go to the right person right away.

Or you may want detailed call reports to track team performance. These essential features are common in other systems, but OpenPhone doesn’t offer all of them yet. If your team has grown or your needs have changed, missing cloud phone features can slow you down.

Call Disconnections

No one wants a phone call to suddenly cut off, especially during an important conversation with a client or team member. But a few users say this happens with OpenPhone.

These unexpected disconnections make your team look unprofessional and create awkward moments. If this happens often, it can hurt your reputation and customer trust.

Poor Customer Support

When something breaks, good support matters. Some OpenPhone users say getting help is too slow or not helpful enough. If your phone system goes down and you can’t reach support quickly, your team is stuck.

Waiting too long for answers, or not getting clear ones, can turn a small issue into a big problem. For many teams, poor support is the final push to find a better solution.

Outgrown OpenPhone? Schedule a live demo and learn how Talkroute gives you more control, routing, and customization.

7 Top OpenPhone Alternatives

For teams that started with OpenPhone but now need more, there are other phone systems that might fit better, especially for larger teams or those with complex needs. Let’s discuss your top picks!

1. Talkroute

Talkroute is a virtual phone service built for businesses of all sizes. It lets you talk, text, and host video meetings using your business number, all from your existing devices like smartphones, desktops, or laptops. You don’t need any special hardware.

Key Features

• Conditional and unconditional call forwarding: Forwards calls only in certain situations, like when you do not answer, when your line is busy, or when you are unavailable.
• Ring strategies: Set custom ring times, hold music, and routing paths for better inbound call handling.
• Scheduled routing: Choose when and where calls should go based on custom time schedules.
• Text messaging: Send and receive SMS from your business number with web, desktop, and mobile apps.
• Voicemail: Get voicemails through the app or email, with optional transcriptions and custom mailboxes.
• Video meetings: Host meetings with up to 100 participants and use screen sharing, whiteboards, and chat.
• Menus and extensions: Create custom call menus, submenus, and unlimited extensions for teams or departments.
• Call recording – Record calls automatically to track customer interactions, support compliance and training purposes, and help with dispute resolution.
• Second phone number – Lets you add a separate number for work, including toll-free numbers, local numbers, and vanity numbers

Switching is simple, and you can keep your number. Try Talkroute free for 7 days!

Talkroute Pricing

If you’re looking for a phone system with competitive pricing, Talkroute is a good pick for growing businesses. Prices start at just $19 per month, and there are no contracts, no extra taxes, and no hidden fees. You can try any plan for free before buying.

The best part? Talkroute is not billed per user. Each plan includes a set number of users, and you can add more for just $5 per user per month.

If you need extra business phone numbers, you can add them to any plan for $5 per month. Everything is billed month-to-month, so you’re never locked in.

• Basic plan – $19/month: This plan includes 1 phone number and 1 mailbox. It comes with unlimited calling, text messaging, video meetings, call forwarding, and access on desktop, mobile, or web. You also get 24/7 support.
• Plus plan – $39/month: This plan includes 2 numbers and 3 mailboxes. It has everything in the Basic plan, plus helpful extras like a call menu, single-digit extensions, simultaneous rings, live call transfer, and hours of operation settings.
• Pro plan – $59/month: This popular option includes 3 numbers and 10 mailboxes. It adds features like submenus, multi-digit extensions, call recording, scheduled forwarding, reporting, and access to the Voice Studio.
• Enterprise plan: If your business has 20 or more users, this plan is built for you. It includes 10+ numbers, 20+ mailboxes, and everything from the Pro plan, along with account management and a service agreement. You’ll need to contact Talkroute for a quote.

No matter which plan you choose, you get clear pricing with no surprises. You can start with a free trial, and everything is billed monthly with no long-term commitment.

More control, better value. See how Talkroute compares to OpenPhone in price and power.

2. Aircall

Source: aircall.io

Aircall is a cloud communications platform made for businesses that deal with a lot of calls and text messages.

It works well for teams that talk to customers often and need tools to help manage those calls. You can use it on a computer or a phone, so it’s easy to stay connected, even when you’re not in the office.

It’s a decent option for teams that want to keep things simple but still need helpful tools to handle calls, track messages, and see how things are going.

Key Features

• Call queuing – Helps your team handle multiple incoming calls so no one gets missed.
• Texting support – Lets you send and receive SMS messages, making it easier to keep in touch with customers.
• Desktop and mobile apps – Use it from your laptop or phone, which makes it simple to work from anywhere.
• CRM integration – Works with tools like HubSpot, Salesforce, and Zendesk, so your team can track calls and messages without switching between platforms.
• Call monitoring and analytics – Gives you call data and lets managers listen in or review calls to help improve service.

Aircall Pricing

Aircall offers three pricing tiers, starting at $40 per license per month. Each plan includes a set number of features and is billed monthly. There are no contracts shown on their site, but you’ll need to buy at least 3 licenses to get started.

• Essentials – $40 per license/month: Includes unlimited inbound calls (except toll-free), call recording, IVR, SMS/MMS, desktop and mobile apps, unlimited simultaneous outbound calls, and 100+ integrations. Minimum 3 licenses ($120/month).
• Professional – $70 per license/month: Includes everything in Essentials, plus Salesforce integration, call tagging, advanced analytics, smart routing, queue call back, Power Dialer, and Voicemail Drop. Minimum 3 licenses ($210/month).
• Custom – no pricing available on their site: For 25+ users. Includes everything in Professional, plus unlimited outbound calls, custom onboarding, API developer support, SLA, and single sign-on.

Recommended reading

Aircall vs Dialpad: Features, Price, and Which One to Choose

3. Dialpad

Source: dialpad.com

Dialpad is a cloud phone system that uses AI to make business calls smarter and more helpful. It comes with tools that can save time and help teams work better. Things like voice recognition and real-time tips during calls can support agents while they’re talking to customers.

This is a suitable choice for businesses that want tech-focused features in their phone system. Just keep in mind that some advanced tools only come with the higher-priced plans.

Key Features

• Call controls – You can put calls on hold, transfer them, or mute them while talking.
• Voicemail transcription – Voicemails show up as text, so you can read them instead of listening.
• Custom off-hours routing – You can set rules for how calls are handled after business hours.
• Mobile and desktop apps – Use your phone system from your computer or mobile device.
• Multi-level auto attendant – Create phone menus that help route callers to the right department.

Dialpad Pricing

Dialpad offers plans with built-in AI-powered features like transcriptions and call summaries. It’s designed for businesses that want simple tools for calling, messaging, and video meetings.

• Standard – $27 per user/month: Includes unlimited calling, AI meetings (up to 150 participants), SMS/MMS, team messaging, AI transcriptions, Google and Microsoft 365 integrations, analytics, and web/chat support.
• Pro – $35 per user/month: Adds 24/7 live support, CRM integrations (like Salesforce and HubSpot), Microsoft Teams integration, multi-office management, multiple numbers, open APIs, global SMS, and 25 ring groups.
• Enterprise – no pricing available on their site: Adds unlimited office locations and ring groups, dial-by-extension, SSO integrations (Okta, OneLogin), Azure AD support, data retention tools, and priority live support.

Recommended reading

Ring Central vs Dialpad: Which Fits Your Needs Best?

4. RingCentral

Source: ringcentral.com

RingCentral RingEX is a VoIP phone system that works well for businesses with remote or hybrid teams.

Since it’s cloud-based, you can use it from a desktop, mobile device, or even a desk phone. This makes it simple for teams to stay connected no matter where they are.

It’s a decent choice for businesses that need a phone system with flexible access and helpful call tools.

Key Features

• Multi-device access – Lets you make and manage calls from your computer, mobile phone, or desk phone.
• Voicemail-to-text – Turns your voicemails into text and sends them to your email for easy reading.
• Third-party integrations – Works with tools like Microsoft Teams and Slack to keep your team in sync.
• Reliable service – Offers strong uptime to keep your calls going without regular issues.
• Call handling options – Allows you to forward, screen, or transfer calls based on your needs.

RingCentral Pricing

RingCentral offers business communication tools with calling, video meetings, messaging, and AI features in one platform. All plans are billed monthly and include an AI assistant.

• Core – $30 per user/month: Includes unlimited domestic calling, business SMS and MMS, HD video meetings, and messaging tools. Features the AI Assistant for transcriptions and captions. An AI Receptionist for 24/7 call answering is available as an add-on.
• Advanced – $35 per user/month: Adds AI-powered call notes and summaries, automatic call recording, and support for multiple sites. Also offers stronger service tools and automation options. An AI Receptionist add-on is available.
• Ultra – $45 per user/month: Expands features with customizable analytics and reporting, AI support for SMS and messaging, and extended reporting history with 12 months of data. Designed for larger organizations needing advanced storage and analytics. An AI Receptionist add-on is also available.

Recommended reading

RingCentral vs Grasshopper: Which One Is Good For You?

5. Vonage

Source: vonage.com

Vonage is a decent option for businesses that want a unified communications platform they can use on both desktop and mobile.

It runs in the cloud and gives you VoIP calling, video meetings, and messaging all in one place. This setup makes it easier to handle calls and messages no matter where you are.

It’s a good fit for teams that need simple tools to manage communication across different devices.

Key Features

• Call forwarding – Send calls to different numbers so you don’t miss important calls when you’re away.
• Video conferencing – Join HD video calls with screen sharing, which is helpful for remote meetings and client calls.
• Mobile and desktop apps – Lets you manage calls and messages from your computer or phone.
• VoIP calling – Make and receive calls over the internet with clear sound quality.
• CRM integration – Connects with tools like Salesforce and HubSpot to help track customer conversations.

Vonage Pricing

Vonage offers estimated monthly pricing based on the number of employees in your company. The prices listed below are estimated monthly prices based on a company with 20 employees. Actual pricing may vary depending on team size.

• Mobile – $19.99 per line/month: Includes unlimited calling and SMS, mobile and desktop apps, and team messaging.
• Premium – $29.99 per line/month: Adds video conferencing, chat, and file sharing for up to 100 participants, along with CRM integrations and a multi-level auto attendant.
• Advanced – $39.99 per line/month: Offers call recording with 15 hours per month, call groups, visual voicemail, and guided setup with a dedicated onboarding team.

6. GoTo Connect

Source: goto.com

GoTo Connect is a cloud-based phone system that brings calling, messaging, and customer support tools together in one place. It’s built for small to mid-size businesses, especially those with remote or multi-location teams.

The system includes phone features, customer engagement tools, and contact center support, all in one platform. It also uses AI to help improve how teams connect and talk to customers.

GoTo Connect is a suitable choice if you’re looking for a system that’s simple to use, easy to manage, and grows with your business.

Key Features

• Cloud phone system – Manage calls with features like call routing, auto attendants, and a visual dial plan editor.
• Omnichannel engagement – Talk to customers through SMS, email, web chat, video, social media, and more.
• AI support tools – Includes features like sentiment analysis and real-time coaching to help teams respond better during calls.
• Contact center software – Gives your support team tools to handle calls and messages and track performance from one screen.
• Easy setup and management – Works across devices, is simple to set up, and supports growing businesses with 100+ built-in features.

GoTo Connect Pricing

GoTo Connect doesn’t disclose its pricing publicly.

7. CloudTalk

Source: cloudtalk.io

CloudTalk is a cloud-based phone system built for sales and support teams. It helps teams handle calls faster and talk to more customers with less effort.

With tools like local numbers in 160+ countries, call tracking, and AI-powered insights, CloudTalk makes it easier to stay connected and improve conversations. You can also connect it with your CRM, helpdesk, or other tools your team already uses.

It’s a suitable option for teams that want to improve call quality, work faster, and get more done without switching between platforms.

Key Features

• Power dialer – Automatically calls through your list so you can reach more people in less time.
• Call routing and campaigns – Set up how calls are handled and run outbound campaigns with just a few clicks.
• AI call insights – Get automatic call summaries, sentiment tracking, and talk/listen ratios to help improve team communication.
• Local numbers – Use phone numbers from over 160 countries to build trust and boost answer rates.
• CRM and tool integrations – Connect CloudTalk with the tools you already use, like your CRM or team chat app, to keep everything in sync.

CloudTalk Pricing

CloudTalk offers cloud-based calling plans with tools for sales and support teams. All pricing below is billed monthly per user.

• Lite – $27 per user/month: Includes unlimited US and Canada calling, global numbers management, free internal and inbound calls, local numbers in 160+ countries, number porting, anti-spam protection, and international SMS/MMS.
• Essential – $39 per user/month: Adds ring groups, call queues, queue callbacks, business hours, IVR, skill-based routing, advanced analytics with unlimited history, 100+ integrations, workflow designer for custom syncs and alerts, plus APIs and data sync.
• Expert – $69 per user/month: Expands with smart, preview, and power dialers, live call monitoring, wallboards, voicemail drop, mandatory tagging, WhatsApp, Salesforce integrations, and single sign-on (SSO). Also includes 24/7 phone support and SLAs.

Tips on Choosing an OpenPhone Alternative

If you’re thinking about switching from OpenPhone, we have some tips that can help you with the transition.

Keep the Features That Worked for Your Team

Start by making a simple list of what you liked about OpenPhone. Maybe it was how easy the app was to use or the way your team could share one number across different devices.

These are essential communication features that kept your team connected and supported your customers.

When you compare options, make sure any new VoIP provider gives you the same core benefits. You don’t want to lose the tools that already help your team handle customer calls and messages.

Look for Missing Tools You Wish You Had

Next, think about what OpenPhone didn’t offer. Did you ever want better call quality? Maybe you needed more detailed reporting to track how your team handled calls. Or perhaps you wanted more features for texting, voicemail, or integrations with other business apps.

Switching gives you a chance to find a feature-rich system. Look at business communications providers that not only cover the basics but also expand into more communication channels like video meetings, team chat, or call center software.

These tools can make your phone system more flexible and give your team stronger ways to connect with customers.

Choose a System That Grows With You

Your business won’t stay the same size forever. A good phone system should grow as you grow. Pick a phone system or contact center solution that makes it easy to add users, get new numbers, or set up more advanced settings without slowing your team down.

Even if you’re not running a full call center now, having the option to upgrade later gives you flexibility.

Check How Easy It Is to Get Help

Support matters more than most people realize. If you had slow or unhelpful support with OpenPhone, take that into account this time. A strong VoIP provider should give you quick and helpful customer service.

When your phone system goes down, you don’t want to wait hours for a reply. Fast support means fewer interruptions and less frustration for your team and your customers.

More than just calls and texts. See how Talkroute gives you a full business phone system, not just an app.

Recommended reading

Call Recording Software for Business: Is It Worth It?

The Future of VoIP: Trends to Look Out For in 2025

Outgrowing OpenPhone? Talkroute Has You Covered

If OpenPhone isn’t meeting your needs anymore, Talkroute is a strong step up.

Talkroute gives you all the basics: calls, texts, voicemail, and even video conferencing, without being tied to physical desk phones. You can manage everything from your existing phone, laptop, or tablet. All you need is an internet connection.

It’s great for a range of teams, from small businesses to large customer service teams. Talkroute helps you keep business and personal calls separate, stay organized, and respond to customers quickly. All hassle-free!

Works With Your Existing Devices

Talkroute gives you a business phone number that works on your current smartphone, computer, or tablet. You don’t need to buy any new hardware. Just use the devices you already have. This makes setup quick and easy, perfect for busy teams or solo business owners.

Keeps Business and Personal Calls Separate

With Talkroute, you don’t have to hand out your personal number for work calls. You get a dedicated business number, so calls stay organized, and you look more professional.

Whether you’re calling clients or answering team questions, your personal life stays out of it. It’s a small change that makes a big difference, especially when you’re trying to keep work and home life separate.

Smarter Call Routing and Forwarding

A lot of businesses move away from OpenPhone because they need more control over how calls are handled. Talkroute goes beyond basic call forwarding by giving you flexible options that work with mobile phones, landlines, desktops, or even other team members.

You can set up intelligent call routing that sends calls to the right person based on availability, skill, or schedule.

If you just need something simple, basic call forwarding is also available, letting you send calls directly to another number.

This flexibility means you can create rules that fit your business, like sending after-hours calls to voicemail or routing customer calls to different departments. It helps callers reach the right person faster and keeps your team from missing important opportunities.

Professional Menus and Extensions

Even if your business is small, Talkroute helps you sound like a larger company. You can create custom call menus and set up extensions for each department or team member.

So when someone calls, they can press 1 for sales, 2 for support, and so on. It keeps your phone system organized and helps callers get where they need to go without waiting.

Text Messaging Across Devices

Texting is part of everyday business now, and Talkroute makes it easy. You can send and receive messages from your desktop, phone, or web browser.

Whether you’re following up with a lead or sending quick updates to a client, you don’t have to be tied to one device. It’s fast, simple, and keeps your team in sync, just like a modern business phone system should.

Built-In Video Meetings

Some virtual phone systems stop at calling and texting, but Talkroute goes a step further. It includes built-in video conferencing for up to 100 people.

You can share your screen, use the chat, and collaborate, all without needing a separate app. It’s a useful tool for teams who want everything in one place without bouncing between platforms.

Voicemail That Comes to You

Don’t waste time dialing in just to hear voicemails. With Talkroute, voicemail messages and even transcriptions go straight to your email.

You can read them, forward them, or save them for later. It makes staying on top of missed calls easier, especially when you’re busy or on the go.

Call Recording Features

Sometimes, you need to listen back to a conversation, whether it’s for training or to settle a customer issue. Talkroute makes that simple with automatic call recording.

Having recordings on file not only keeps a clear record but also helps your team review and improve how they manage customer interactions. This feature gives managers a way to coach staff, spot areas for improvement, and maintain a consistent customer experience.

It’s one of those advanced features that supports your growth by giving you both accountability and training tools in one place.

Easy-to-Use Apps on Every Platform

Whether your team uses Mac, Windows, Linux, Android, iOS, or just a browser, Talkroute works everywhere. You don’t have to worry about device limits or clunky software slowing people down.

Talkroute apps are built on an intuitive platform that makes it easy for anyone to pick up and use right away. Your team can stay connected from wherever they are, whether they’re in the office, working from home, or on the go.

Because it’s a modern, cloud-based phone system, you also get features like automatic call distribution, which helps send calls to the right team member without delays.

Combined with built-in collaboration tools like video meetings, messaging, and call sharing, Talkroute makes it simple for teams to communicate and work together smoothly.

Try the OpenPhone alternative built for growing businesses. Start your free trial with Talkroute now!

FAQs About OpenPhone Alternatives

What is the alternative to OpenPhone?

Popular alternatives to OpenPhone are Aircall, Google Voice, and Talkroute. Aircall is strong for CRM integrations, while Google Voice is a low-cost option for freelancers.

But Talkroute is often the better choice, offering flexible call routing, texting, video meetings, and simple monthly pricing with 24/7 support.

Is Grasshopper or OpenPhone better?

Grasshopper works fine for freelancers, but once your team expands, especially if you tie into Google Workspace, OpenPhone starts to look better.

If you want something easy and basic, Grasshopper works, but OpenPhone gives you more advanced features.

If you want a better option, Talkroute is a great pick if you prefer flexible routing, video meetings, and built-in call recording.

What is the difference between OpenPhone and Podium?

The difference between OpenPhone and Podium is that OpenPhone focuses on calling and texting with AI features, while Podium is more about customer messaging and managing reviews.

Podium is better for businesses that need strong customer interaction tools, while OpenPhone is better for phone-focused communication.

Talkroute, on the other hand, combines calling, texting, and meetings, making it a suitable middle ground for businesses that want both flexibility and traditional phone features.

What is the difference between OpenPhone and JustCall?

OpenPhone and JustCall differ in their main audience. OpenPhone is built for startups and small businesses that want simple calling and texting, while JustCall is made for sales and support teams with call center features like power dialing and detailed analytics.

Talkroute fits in as a decent choice for businesses that want a straightforward system with flexible call routing, text messaging, and video meetings without the heavier focus on call center tools.