7 Top OpenPhone Alternatives to Try in 2025

If you’ve been using OpenPhone and feel like it’s not keeping up with your team’s needs, you’re not alone.

Many businesses started with OpenPhone because it was simple and easy to use, but as their teams grew, the cracks started to show. Whatever the reason, it might be time to move on.

In this guide, we’ll show you seven solid OpenPhone alternatives. Each one offers something a little different, so you can find a phone system that fits your team, your workflow, and your future plans. Let’s start!

Why Are People Switching From OpenPhone?

OpenPhone is a team-friendly phone system that brings calls, texts, and contacts into one easy app. It works across your devices, so you can always stay connected with your team and your customers.

Many businesses like it because it’s simple, supports shared numbers, and even has helpful AI features to save time. That’s why a variety of companies, from small startups to big brands, started using it.

But while OpenPhone works well for many, some users are now looking for other options. Here’s why:

Connection Issues

One of the main reasons people leave OpenPhone is connection problems. Some users say their calls don’t always go through clearly. Others mention choppy audio or calls that drop without warning.

These issues might not happen every time, but when they do, they interrupt work and cause confusion. If your team depends on phone calls to talk to clients or close deals, these connection problems can hurt your business.

Missing Features

OpenPhone covers the basics well, but some teams want more than that. For example, you might need advanced call routing so that calls go to the right person right away.

Or you may want detailed call reports to track team performance. These tools are common in other systems, but OpenPhone doesn’t offer all of them yet. If your team has grown or your needs have changed, missing features can slow you down.

Call Disconnections

No one wants a phone call to suddenly cut off, especially during an important conversation with a client or team member. But a few users say this happens with OpenPhone.

These unexpected disconnections make your team look unprofessional and create awkward moments. If this happens often, it can hurt your reputation and customer trust.

Poor Customer Support

When something breaks, good support matters. Some OpenPhone users say getting help is too slow or not helpful enough. If your phone system goes down and you can’t reach support quickly, your team is stuck.

Waiting too long for answers, or not getting clear ones, can turn a small issue into a big problem. For many teams, poor support is the final push to find a better solution.

Outgrown OpenPhone? Learn how Talkroute gives you more control, routing, and customization.

7 Top OpenPhone Alternatives

For teams that started with OpenPhone but now need more, there are other phone systems that might fit better, especially for larger teams or those with complex needs. Let’s discuss your top picks!

1. Talkroute

Talkroute is a virtual phone system built for businesses of all sizes. It lets you talk, text, and host video meetings using your business number, all from your existing devices like smartphones, desktops, or laptops. You don’t need any special hardware.

Key Features

• Call forwarding & routing: Send calls to mobile phones, landlines, desktops, or other devices — in any order you choose.
• Ring strategies: Set custom ring times, hold music, and routing paths for better call handling.
• Scheduled routing: Choose when and where calls should go based on custom time schedules.
• Text messaging: Send and receive SMS from your business number with web, desktop, and mobile apps.
• Voicemail: Get voicemails through the app or email, with optional transcriptions and custom mailboxes.
• Video meetings: Host meetings with up to 100 participants and use screen sharing, whiteboards, and chat.
• Menus and extensions: Create custom call menus, submenus, and unlimited extensions for teams or departments.
• Call recording: Record calls automatically for training, tracking, or dispute resolution.
• Vanity numbers: Choose custom, branded phone numbers to make your business more memorable.

Switching is simple—and you can keep your number. Try Talkroute free for 7 days!

Talkroute Pricing

If you’re looking for a phone system that’s simple and affordable, Talkroute is a good pick for growing businesses. Prices start at just $19 per month, and there are no contracts, no extra taxes, and no hidden fees. You can try any plan for free before buying.

The best part? Talkroute is not billed per user. Each plan includes a set number of users, and you can add more for just $5 per user per month.

If you need extra phone numbers, you can add them to any plan for $5 per month. Everything is billed month-to-month, so you’re never locked in.

• Basic plan – $19/month: This plan includes 1 phone number and 1 mailbox. It comes with unlimited calling, text messaging, video meetings, call forwarding, and access on desktop, mobile, or web. You also get 24/7 support.
• Plus plan – $39/month: This plan includes 2 numbers and 3 mailboxes. It has everything in the Basic plan, plus helpful extras like a call menu, single-digit extensions, simultaneous rings, live call transfer, and hours of operation settings.
• Pro plan – $59/month: This popular option includes 3 numbers and 10 mailboxes. It adds features like submenus, multi-digit extensions, call recording, scheduled forwarding, reporting, and access to the Voice Studio.
• Enterprise plan: If your business has 20 or more users, this plan is built for you. It includes 10+ numbers, 20+ mailboxes, and everything from the Pro plan, along with account management and a service agreement. You’ll need to contact Talkroute for a quote.

No matter which plan you choose, you get clear pricing with no surprises. You can start with a free trial, and everything is billed monthly with no long-term commitment.

More control, better value. See how Talkroute compares to OpenPhone in price and power.

2. Aircall

Source: aircall.io

Aircall is a VoIP phone system made for businesses that deal with a lot of calls and text messages. It works well for teams that talk to customers often and need tools to help manage those calls. You can use it on a computer or a phone, so it’s easy to stay connected, even when you’re not in the office.

It’s a decent option for teams that want to keep things simple but still need helpful tools to handle calls, track messages, and see how things are going.

Key Features

• Call queuing – Helps your team handle multiple incoming calls so no one gets missed.
• Texting support – Lets you send and receive SMS messages, making it easier to keep in touch with customers.
• Desktop and mobile apps – Use it from your laptop or phone, which makes it simple to work from anywhere.
• CRM integration – Works with tools like HubSpot, Salesforce, and Zendesk, so your team can track calls and messages without switching between platforms.
• Call monitoring and analytics – Gives you call data and lets managers listen in or review calls to help improve service.

Aircall Pricing

Aircall offers three pricing tiers, starting at $40 per license per month. Each plan includes a set number of features and is billed monthly. There are no contracts shown on their site, but you’ll need to buy at least 3 licenses to get started.

• Essentials – $40 per license/month: Includes unlimited inbound calls (except toll-free), call recording, IVR, SMS/MMS, desktop and mobile apps, unlimited simultaneous outbound calls, and 100+ integrations. Minimum 3 licenses ($120/month).
• Professional – $70 per license/month: Includes everything in Essentials, plus Salesforce integration, call tagging, advanced analytics, smart routing, queue call back, Power Dialer, and Voicemail Drop. Minimum 3 licenses ($210/month).
• Custom – no pricing available on their site: For 25+ users. Includes everything in Professional, plus unlimited outbound calls, custom onboarding, API developer support, SLA, and single sign-on.

3. Dialpad

Source: dialpad.com

Dialpad is a VoIP phone system that uses AI to make business calls smarter and more helpful. It comes with tools that can save time and help teams work better. Things like voice recognition and real-time tips during calls can support agents while they’re talking to customers.

This is a suitable choice for businesses that want tech-focused features in their phone system. Just keep in mind that some advanced tools only come with the higher-priced plans.

Key Features

• Call controls – You can put calls on hold, transfer them, or mute them while talking.
• Voicemail transcription – Voicemails show up as text, so you can read them instead of listening.
• Custom off-hours routing – You can set rules for how calls are handled after business hours.
• Mobile and desktop apps – Use your phone system from your computer or mobile device.
• Multi-level auto attendant – Create phone menus that help route callers to the right department.

Dialpad Pricing

Dialpad offers a cloud-based phone system with built-in AI features like transcriptions and call summaries. It’s designed for businesses that want simple tools for calling, messaging, and video meetings.

• Standard – $27 per user/month: Includes unlimited calling, AI meetings (up to 150 participants), SMS/MMS, team messaging, AI transcriptions, Google and Microsoft 365 integrations, analytics, and web/chat support.
• Pro – $35 per user/month: Adds 24/7 live support, CRM integrations (like Salesforce and HubSpot), Microsoft Teams integration, support for 10 offices, multiple numbers, open APIs, global SMS, and 25 ring groups.
• Enterprise – no pricing available on their site: Adds unlimited office locations and ring groups, dial-by-extension, SSO integrations (Okta, OneLogin), Azure AD support, data retention tools, and priority live support.

4. RingCentral

Source: ringcentral.com

RingCentral RingEX is a VoIP phone system that works well for businesses with remote or hybrid teams. Since it’s cloud-based, you can use it from a desktop, mobile device, or even a desk phone. This makes it simple for teams to stay connected no matter where they are.

It’s a decent choice for businesses that need a phone system with flexible access and helpful call tools.

Key Features

• Multi-device access – Lets you make and manage calls from your computer, mobile phone, or desk phone.
• Voicemail-to-text – Turns your voicemails into text and sends them to your email for easy reading.
• Third-party integrations – Works with tools like Microsoft Teams and Slack to keep your team in sync.
• Reliable service – Offers strong uptime to keep your calls going without regular issues.
• Call handling options – Allows you to forward, screen, or transfer calls based on your needs.

RingCentral Pricing

RingCentral offers business communication tools with calling, video meetings, messaging, and AI features like real-time transcriptions and summaries. All plans are billed monthly and include their AI Assistant.

• Core – $40 per user/month: Includes unlimited domestic calling, SMS/MMS, call menu (IVR), video meetings (up to 100 people), Google and Microsoft integrations, single sign-on, shared voicemail, call quality analytics, and access to APIs.
• Advanced – $45 per user/month: Includes everything in Core, plus auto call recording, advanced call monitoring, support for multiple locations, unlimited internet fax, CRM integrations (like Salesforce and HubSpot), analytics with 6 months of data, cloud backup, and custom roles.
• Ultra – $55 per user/month: Includes everything in Advanced plus customizable analytics, 12 months of reporting history, video meetings for up to 200 people, device analytics, alerts, and unlimited file storage.

5. Vonage

Source: vonage.com

Vonage is a decent option for businesses that want a phone system they can use on both desktop and mobile. It runs in the cloud and gives you VoIP calling, video meetings, and messaging all in one place. This setup makes it easier to handle calls and messages no matter where you are.

It’s a good fit for teams that need simple tools to manage communication across different devices.

Key Features

• Call forwarding – Send calls to different numbers so you don’t miss important calls when you’re away.
• Video conferencing – Join HD video calls with screen sharing, which is helpful for remote meetings and client calls.
• Mobile and desktop apps – Lets you manage calls and messages from your computer or phone.
• VoIP calling – Make and receive calls over the internet with clear sound quality.
• CRM integration – Connects with tools like Salesforce and HubSpot to help track customer conversations.

Vonage Pricing

Vonage uses pay-as-you-go pricing for its APIs. You only pay for what you use, and pricing depends on the type of API. There are no fixed monthly plans—costs are based on usage. This can make it hard for you to decide whether using Vonage will fit your budget, as you won’t know the total cost until after you’ve used the service.

Here is Vonage API Pricing per use:

• SMS API – from €0.00735 per message
• Messages API (WhatsApp, Facebook Messenger, etc.) – from €0.00110 per delivered message
• Voice API – from €0.01314 per minute
• Verify API – €0.0520 per successful verification
• Video API – from €0.00382 per minute
• In-App Messaging API – from €0.00072 per message sent
• Dispatch API – from €0.0021 per API call
• Number Insight API – from €0.0052 per lookup
• Conversation API (Custom Events) – €0.00072 per event
• Reports API (CDR retrieval) – €0.00044 per record

6. GoTo Connect

Source: goto.com

GoTo Connect is a cloud-based phone system that brings calling, messaging, and customer support tools together in one place. It’s built for small to mid-size businesses, especially those with remote or multi-location teams.

The system includes phone features, customer engagement tools, and contact center support, all in one platform. It also uses AI to help improve how teams connect and talk to customers.

GoTo Connect is a suitable choice if you’re looking for a system that’s simple to use, easy to manage, and grows with your business.

Key Features

• Cloud phone system – Manage calls with features like call routing, auto attendants, and a visual dial plan editor.
• Omnichannel engagement – Talk to customers through SMS, email, web chat, video, social media, and more.
• AI support tools – Includes features like sentiment analysis and real-time coaching to help teams respond better during calls.
• Contact center software – Gives your support team tools to handle calls and messages and track performance from one screen.
• Easy setup and management – Works across devices, is simple to set up, and supports growing businesses with 100+ built-in features.

GoTo Connect Pricing

GoTo Connect offers three business communication plans. The Connect Phone System includes cloud calling, video meetings, messaging, and basic call management tools. The Connect CX plan adds customer engagement features like SMS campaigns, social messaging, shared inboxes, and better reporting.

The most advanced plan, Connect Contact Center, includes AI tools, real-time analytics, and team management features.

One downside is that pricing is not clearly shown on the website, which makes it hard to know upfront if the plans are within budget.

7. CloudTalk

Source: cloudtalk.io

CloudTalk is a cloud-based phone system built for sales and support teams. It helps teams handle calls faster and talk to more customers with less effort.

With tools like local numbers in 160+ countries, call tracking, and AI-powered insights, CloudTalk makes it easier to stay connected and improve conversations. You can also connect it with your CRM, helpdesk, or other tools your team already uses.

It’s a suitable option for teams that want to improve call quality, work faster, and get more done without switching between platforms.

Key Features

• Power dialer – Automatically calls through your list so you can reach more people in less time.
• Call routing and campaigns – Set up how calls are handled and run outbound campaigns with just a few clicks.
• AI call insights – Get automatic call summaries, sentiment tracking, and talk/listen ratios to help improve team communication.
• Local numbers – Use phone numbers from over 160 countries to build trust and boost answer rates.
• CRM and tool integrations – Connect CloudTalk with the tools you already use, like your CRM or helpdesk, to keep everything in sync.

CloudTalk Pricing

CloudTalk offers cloud-based calling plans with tools for sales and support teams. All pricing below is billed monthly per user:

• Starter – $34 per user/month: Includes unlimited calls to the US and Canada or 500 domestic EU/UK minutes per user. Comes with call recording, desktop and mobile apps, click-to-call, call queuing, and email/chat support.
• Essential – $39 per user/month: Includes everything in Starter, plus 1,000 EU/UK minutes per user, 24/7 live support, advanced analytics, CRM integrations, IVR, skill-based routing, AI smart queueing, SMS/MMS, and unlimited concurrent calls.
• Expert – $69 per user/month: Adds unlimited EU/UK domestic calls, phone support, Salesforce integration, advanced sales features (like Power Dialer), live call monitoring, WhatsApp, SSO, and call tagging.
• Custom – no pricing available on their site: Offers all Expert features plus global call packages, custom onboarding, advanced security, priority support, and SLA. Pricing details are not publicly listed.

Tips on Choosing an OpenPhone Alternative

If you’re thinking about switching from OpenPhone, we have some tips that can help you with the turnover.

Keep the Features That Worked for Your Team

Start by making a list of what you liked about OpenPhone. It could be how easy it was to use or how your team could share a number. These features helped your team stay connected and support customers.

Then, make sure any new system includes them.

Look for Missing Tools You Wish You Had

Think about the parts that didn’t work so well. Maybe you wanted better call quality, or maybe you needed more detailed call reports.

Now’s your chance to get those extras.

Choose a System That Grows With You

As your business grows, your phone system should grow, too. Pick something that makes it easy to add users, get new numbers, or set up more advanced settings without slowing your team down.

Check How Easy It Is to Get Help

If support was slow or unhelpful with OpenPhone, make sure your next provider offers better service. Quick, helpful support makes a big difference, especially when your phone system is down.

More than just calls and texts. See how Talkroute gives you a full business phone system, not just an app.

Recommended reading:

Call Recording Software for Business: Is It Worth It?

RingCentral vs OpenPhone: Which One Offers More Value?

RingCentral vs Grasshopper: Which One Is Good For You?

Outgrowing OpenPhone? Talkroute Has You Covered

If OpenPhone isn’t meeting your needs anymore, Talkroute is a strong step up.

Talkroute gives you all the basics—calls, texts, voicemail, and even video meetings—without needing extra equipment or a landline. You can run everything from your existing phone, laptop, or tablet.

It’s great for teams that want to stay flexible, save money, and still look professional. Talkroute helps you keep business and personal calls separate, stay organized, and respond to customers quickly. All hassle-free!

Works With Your Existing Devices

Talkroute gives you a business phone number that works on your current smartphone, computer, or tablet. You don’t need to buy any new hardware. Just use the devices you already have. This makes setup quick and easy—perfect for busy teams or solo business owners.

Keeps Business And Personal Calls Separate

With Talkroute, you don’t have to hand out your personal number for work calls. You get a dedicated business number, so calls stay organized, and you look more professional. Whether you’re calling clients or answering team questions, your personal life stays out of it.

It’s a small change that makes a big difference, especially when you’re trying to keep work and home life separate.

Smarter Call Routing And Forwarding

A lot of businesses move away from OpenPhone because they need more control over how calls are handled. Talkroute gives you flexible call forwarding that works with mobile phones, landlines, desktops, or even other team members.

You can route calls based on your team’s availability or set up custom rules for business hours. This way, your callers reach the right person faster, and your team never misses important calls.

Professional Menus And Extensions

Even if your business is small, Talkroute helps you sound like a larger company. You can create custom call menus and set up extensions for each department or team member.

So when someone calls, they can press 1 for sales, 2 for support, and so on. It keeps your phone system organized and helps callers get where they need to go without waiting.

Text Messaging Across Devices

Texting is part of everyday business now, and Talkroute makes it easy. You can send and receive messages from your desktop, phone, or web browser.

Whether you’re following up with a lead or sending quick updates to a client, you don’t have to be tied to one device. It’s fast, simple, and keeps your team in sync—just like a modern business phone system should.

Built-In Video Meetings

Some virtual phone systems stop at calling and texting, but Talkroute goes a step further. It includes built-in video conferencing for up to 100 people.

You can share your screen, use the chat, and collaborate—all without needing a separate app. It’s a useful tool for teams who want everything in one place without bouncing between platforms.

Voicemail That Comes To You

Don’t waste time dialing in just to hear voicemails. With Talkroute, voicemail messages and even transcriptions go straight to your email.

You can read them, forward them, or save them for later. It makes staying on top of missed calls easier, especially when you’re busy or on the go.

Call Recording

Sometimes, you need to listen back to a conversation, maybe for training, maybe to settle a customer issue. Talkroute makes that simple with automatic call recording.

It helps you keep a record when needed and gives your team a way to review and improve how they handle calls. It’s one of those advanced features that can really help as your business grows.

Easy-To-Use Apps On Every Platform

Whether your team uses Mac, Windows, Linux, Android, iOS, or just a browser, Talkroute works everywhere. You don’t have to worry about device limits or clunky software.

The apps are simple and clean, so your team can stay connected from wherever they are. It’s all part of having a modern, cloud-based phone system that actually fits how businesses work today.

Try the OpenPhone alternative built for growing businesses. Start your free trial with Talkroute now!

FAQs About OpenPhone Alternatives

Is OpenPhone better than Google Voice?

OpenPhone is a decent option for small teams that need a cloud-based phone system with more features than what Google Voice offers. It includes team messaging, voicemail transcription, and call recording, which go beyond the basic features found in Google Voice. Google Voice, on the other hand, is more limited and is often used as a simple personal or backup number rather than a full business phone system.

That said, if you’re running a growing business and want a phone system with advanced call management, interactive voice response, unlimited users, and better customer support, Talkroute is a better choice. It offers everything you need in a virtual phone system without cutting corners.

What is the difference between OpenPhone and Zoom Phone?

Zoom Phone is designed for teams already using Zoom for video conferencing. It’s more focused on integrating voice with meetings. It comes with basic calling tools and works well in remote setups. OpenPhone, meanwhile, is built around mobile-first communication. It includes call forwarding and voicemail transcription and supports unlimited calling in the U.S. and Canada.

While both are decent OpenPhone alternatives, they don’t offer the kind of contact center support, advanced features, or flexible call routing that Talkroute provides. For a more complete virtual phone system that handles business calls, advanced call management, and supports growth, Talkroute is the better fit.

What is the difference between Sideline and OpenPhone?

Sideline is more like a second number app. It’s simple and focused on texting and calling from your existing cell phone. It doesn’t offer much in the way of business phone tools. OpenPhone, by comparison, includes more essential features for business, like voicemail transcription, call recording, and basic team messaging.

However, neither Sideline nor OpenPhone gives you the full power of a business phone system. If you need advanced call management, interactive voice response, and support for multiple users across locations, Talkroute gives you all that—plus advanced security features and a true virtual phone system built for business.

What is the difference between OpenPhone and Grasshopper?

Grasshopper is a suitable option for solo users or small teams that want a simple phone system with a professional feel. It includes essential features like call forwarding and voicemail, but it lacks advanced features and team collaboration tools. OpenPhone goes a bit further with extras like voicemail transcription and team messaging, but it still falls short when it comes to scaling or managing more complex call setups.

Talkroute stands out here. It combines all the key features you’d expect—like call recording, interactive voice response, unlimited calling, and advanced call management—into one cloud-based phone system. It’s a stronger option for businesses that need more than just the basics.