Auto Attendant & IVR

Yes. You may route as many of your Talkroute phone numbers to the auto attendant as needed. You may also choose to route some of your Talkroute phone number to the auto attendant and route other numbers directly to your phones or another destination.

The auto attendant gives you the ability to create 10 (0-9) menu options (also known as single digit extensions). However, you can add more menu options by adding submenus to your auto attendant.

A common example of this is to have multiple submenus that provide different 0-9 menu options based on the language that was selected by the caller.

You may add as many submenus & menu options as needed.

Yes. Menu options may be forwarded to a single phone or multiple phones. You can also choose to ring your phones in a specific order or at the same time.

Yes. Menu options may be routed to a single desktop user or multiple desktop users. You can also choose to ring your desktops in a specific order or at the same time.

Yes. You may upload or record custom messages to play when the caller enters a specific menu option.

Yes. Menu options can route callers directly to a specific voice mailbox.

You may add as many directories as needed to your Talkroute phone system.