Call Recording

Call monitoring trusted by 1000’s of businesses.

Unlimited call recording gives you the power to monitor, analyze, and store all of your business communications.

*No Extra Hardware Required
Call Recording

The Virtual Phone System Trusted by 1000’s of Awesome Businesses!

Call RecordingWhat is Call Recording?

Call recording gives you the ability to automatically record your incoming and outgoing business calls. This functionality is extremely important to businesses that wish to monitor their agents to ensure the quality of the service they are providing, train new or existing staff, assist with dispute resolution efforts, and much more.

Talkroute’s call recording provides you with unlimited recording and storage of all of your calls. You may also enable or disable call recording for any of your Talkroute phone numbers and specify which users may have access to these recordings.

Best of all, you can easily access these call records from any mobile or web browser. Now you can easily keep audio records for all of your business calls for as long as you need!

Start Recording Your Business Calls Today

Easily monitor your business calls from your online dashboard or mobile browser.

Sign up for Talkroute

1. Sign up for Talkroute

Pick a new Local and/or Toll Free number, or transfer an existing phone number to Talkroute.

Configure Settings

2. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation & more.

Start Recording Today

3. Record Your Calls

Start recording your incoming & outgoing business calls today.

Get Call Recording!

or See Pricing Info

Benefits of Call Recording

Record Incoming & Outgoing CallsRecord Incoming & Outgoing Calls

Now you can record all of your incoming and outgoing business calls. Call recording is a great way to make sure all of your voice communications are being handled properly.

Unlimited StorageUnlimited Storage

Whether you wish to access a recording from today or several years ago, we provide you with unlimited storage. This way you can review your recordings whenever they’re needed.

Access PermissionsAccess Permissions

You control which team members have the ability to view and delete recordings for each of your business numbers.

Monitor & Train StaffMonitor & Train Staff

You can now help your team by correcting the common mistakes made during phone calls and show new team members what they should be doing.

Dispute ResolutionDispute Resolution

It’s an unfortunate reality that every business will likely face legal action at one point or another. Having records of your voice communication can be vital for proving your case.

Call Recording Benefits

Start 7-Day Free Trial

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Call Recording FAQ

It’s easy. Login to your Talkroute account and access your call history. Then simply press ‘play’ next to which ever call you would like to listen to. You can also filter your call records by date, time, extension, virtual number, voicemail box and more to find the exact recording you need.

It’s unlimited. Whether you have a few calls per day or 100’s, we store all of your recordings at no additional charge.

Only if you give them permission! You may choose which users can access recordings and for which of your phone numbers.

Yes. Call recording is legal in all 50 states as long as you follow each state’s laws. While some states don’t require that both parties give consent that the conversation may be recorded, we recommend that you always follow the two party consent rule in order to make sure you are compliant with every state’s laws.

Talkroute makes this extremely easy by providing you with a default message that will play (“this call may be recorded…”) prior to the call being connected when call recording is enabled.

Yes. You may upload or record your own message that informs the caller the call is being recorded. You may also disable this message all together for recorded calls but it is strongly not recommended as you may be in danger of violating state law.

Join thousands of happy customers

Here is what a few of them have to say about Talkroute.

"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd

Starting at just $19 /mo

100% free to try. Unlimited minutes. No contracts.

Questions? Give us a call 800.747.2140

Paul HoweyCall Recording