Reporting
Track all of your business calls.
Detailed history reports give you the ability to retrieve call data with a variety of filtering options. Whether you need to view all calls made by a specific user or if you just want to see which calls were sent to a specific mailbox, our reporting gives you the information you require and more.
Benefits of Reporting
It’s time to ditch your old-school phone system.
History & Call Paths
Talkroute provides you with the date & time, duration, Caller ID and status for all incoming and outgoing calls. From start to finish, you will see exactly the route your calls take and where they end up.
Filtering & Exporting
Whether you wish to run a report for a specific date & time, or for calls to a certain extension, Talkroute gives you filter options that produce the results you need. Once you have the desired report generated, you may export your results to a CSV file.
Call Blocking
You may block unwanted and anonymous callers from being able to dial or text your virtual phone numbers.
Get started with Talkroute in minutes
1. Choose a Phone Number
Pick a new phone number or transfer an existing business number to Talkroute.
2. Download Our Apps
Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.
3. Configure Your Settings
Customize your greetings, menus, extensions, voicemail, hours of operation, & more.
4. Talk, Text, & Meet Anywhere
Call, message, & meet wherever you do business: home, office or on the road.
Talk, message, & meet in one easy to use app.
…tons of amazing features for your business
Phone Numbers
Local, toll free, 800 & vanity phone numbers.
Call Forwarding
Forward & route your business calls anywhere.
Text Messaging
Send & receive SMS & MMS business messages.
Meetings
Video conferencing with up to 100 participants.
Menus
Single & multi level Auto Attendant/IVR.
Extensions
Unlimited 3 or 4 digit direct dial extensions.
Voicemail
Get voice messages on our apps, online, & by email.
Apps
Available for MacOS, Windows, Linux, iOS, Android & browser.
Live Call Transfer
Transfer live calls to extensions, departments & voicemail.
Call Stacking
No more busy signals when receiving multiple calls at once.
Custom Greetings
Customize welcome, menu, voicemail greetings & more.
Call Recording
Record your incoming & outgoing calls.
Hours of Operation
Set dates & times for when your phones are available.
Users & Permissions
Create account users & grant special access permissions.
Caller ID
Show your business name & number on outgoing caller ID.
Reporting
Run detailed history reports & export your call data.
Reporting FAQ
Talkroute’s reporting feature provides you with the ability to run detailed call history reports, view call paths, and export the data to a CSV file.
Yes. You can view the Call History for your account at any time in your online control panel or through the Talkroute apps. We track all incoming and outgoing calls through your virtual phone numbers.
Yes. You can filter your call history results by Talkroute number.
Yes. Our call history provides you with detailed call paths that let you know everything about your calls. You will be able to see everything from the extension the caller dialed, to which forwarding phone answered the call.
Yes. You can filter your call history results by a specific voice mailbox.
Yes. You can filter your call history results by user.
Yes. You can filter your call history results and download them in a CSV file with our Pro plan or higher.
The virtual phone system trusted by 1000’s of customers!
Here is what a few of them have to say about Talkroute.
"An excellent virtual phone system for nonprofits"
- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!
Robert M.
Full review on G2 Crowd
"Probably the best small business phone system"
- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.
Karen B.
Full review on G2 Crowd
"This service has tons of great features"
- It's been a huge benefit being able to focus on the calls that we need to be taking.
Pierce F.
Full review on G2 Crowd
"Easy to setup & use! Call quality is excellent"
- We were able to get the perfect toll free number for our sales team up and running instantly.
Neel P.
Full review on G2 Crowd