Virtual Live Receptionist

A virtual receptionist provides a live answering service to handle phone calls for businesses. They answer calls in a friendly and professional manner, ensuring efficient call handling.

Virtual receptionists can take messages, forward calls, and offer personalized service that makes callers feel valued.

Unlike in-house receptionists, they work remotely but still provide live call answering to help manage incoming calls and deliver outstanding service, which makes them a good asset for small businesses trying to save on budget.

Yes. Talkroute has partnered with Smith.ai, a live virtual receptionist company based in Palo Alto, CA. Talkroute customers receive $100 off their first month of Smith.ai service when you sign up here.

If you do not want Smith.ai to answer your calls 24/7, just let them know. They can set your hours and they’ll answer your calls accordingly.

Yes, it does! Smith.ai does not close for any holiday, and they are available to answer your calls and chats 24/7/365.

Yes. Smith.ai offers dedicated Spanish lines that will be answered in Spanish by a bilingual receptionist.

Yes. You can route any of your Talkroute numbers, menu options, or extensions to Smith.ai. Please see this tutorial for more information: How to forward calls to Smith.ai

No. Talkroute has partnered with Smith.ai to bring our users the industry’s best virtual receptionist service. You will need to sign up with Smith.ai once you have an activated Talkroute account.

Be sure to use this sign up link to receive $100 off your first month of Smith.ai service.

Yes, virtual receptionists are worth it for many businesses. They make sure no phone call is missed and provide a professional phone answering experience for your customers.

By offering live call answering and personalized service, they save time and help businesses maintain a professional image.

Compared to hiring an in-house receptionist, they are often more cost-effective while delivering the same impressive service for call answering and message taking.

A receptionist is the first point of contact for a business. They handle tasks like answering calls, greeting visitors, and managing appointments.

Their main purpose is to provide a friendly and professional impression while helping customers and employees with basic inquiries or directing them to the right person.

A remote receptionist works from a location outside the office but performs the same duties as an in-office receptionist.

They answer calls, schedule appointments, and handle other administrative tasks using phone systems, email, and scheduling software. They stay connected to the company through online tools and communication platforms.

A virtual receptionist’s responsibilities include answering and directing calls, greeting visitors, managing schedules, and ensuring the front desk runs smoothly.

Virtual receptionists may also handle administrative tasks like sorting mail, ordering supplies, or maintaining records, depending on the company’s needs.

A virtual assistant typically handles a broader range of tasks and often works more closely with an individual or small team, focusing on administrative or project-related work.

Virtual receptionists are more focused on customer-facing tasks, like answering calls and welcoming visitors, and often serve as the first point of contact for the business.