10 Grasshopper Alternatives: Top Picks if You’re Ready for a Change

Thinking about moving on from Grasshopper? You’re not the only one. While Grasshopper can be a decent choice for small businesses with basic phone system needs, it doesn’t always meet the demands of growing teams or those who need more advanced phone features.

Whatever your reason, the good news is that there are plenty of solid business virtual phone system alternatives that can give you better value, improved features, and stronger support.

In this article, we’ll introduce you to our top picks for the best Grasshopper alternative. Read on to learn more!

What is Grasshopper and Why Consider an Alternative?

Grasshopper is a virtual phone service designed for businesses. It allows users to add a business phone number to their personal phone, creating a simple way to manage phone calls without needing a separate device.

With Grasshopper, businesses can choose from local, toll-free, or vanity numbers. Grasshopper also offers simple pricing plans to match different business needs.

Their True Solo plan starts at $18 per month for single users, offering 1 virtual phone number and 1 extension.

Solo Plus at $32 per month with unlimited users, 1 phone number, and 3 extensions. Finally, their Small Business is $70 per month, offering unlimited users, 4 VoIP numbers, and unlimited extensions.

Many small business owners like Grasshopper because it’s easy to set up and simple to use. It’s a decent choice for businesses that only need basic features like call forwarding, voicemail, and automated greetings.

Entrepreneurs and solo business owners often find this virtual phone service suitable for handling their day-to-day communication.

So then, why would people want to switch away from Grasshopper? There are a few possible reasons based on their customer feedback:

Limited Features for Growing Teams

Grasshopper works well for small businesses with simple needs, but it may fall short for teams that require more advanced cloud phone features. Features like call recording, real-time analytics, and advanced call routing are either missing or limited.

Higher Costs for Fewer Features

Grasshopper’s cost can feel high when compared to competitors that offer more features at a similar cost. Businesses looking for better value may find other services more appealing.

Customer Service Concerns

Some users have reported frustration with Grasshopper’s support. Common complaints include long wait times and difficulty reaching a helpful agent, which can be stressful when dealing with urgent issues.

Limited Account Management Tools

Grasshopper’s system lacks some helpful account management options. For example, businesses with multiple employees may find it harder to assign roles, track usage, or access detailed reports of their sales calls.

Potential Phone Number Issues

Some users have experienced problems with transferring existing phone numbers to Grasshopper. This can create delays or even result in losing a business number, which is a major concern for companies that rely heavily on phone communication.

Grasshopper doesn’t have what you need? See how Talkroute provides better call management and flexibility.

Our Top 10 Picks if You’re Moving on From Grasshopper

If Grasshopper isn’t cutting it for you, don’t worry, there are plenty of other options out there. Whether you’re tired of limited features and high costs or just want something that better fits your business, you’ve got choices.

Below are some solid alternatives that might work better for you.

1. Talkroute

Talkroute offers a flexible and user-friendly business communications solution that makes it a great choice for businesses looking for a Grasshopper alternative.

It combines powerful features with easy-to-use apps that help businesses manage inbound calls, texts, and meetings without the need for extra hardware.

It also gives you the option to have a second phone number for your business, such as toll-free numbers, local numbers, and vanity numbers.

With Talkroute, teams can stay connected whether they’re in the office or working remotely.

Key Features:

• Call forwarding & routing – Forward calls to any phone with a +1 country code, including mobile phones, landlines, and desktop users.
• Custom call paths – Create customized call flows for each virtual phone number, menu option, or extension.
• Text messaging – Send and receive text messages from local business numbers to toll-free numbers using desktop, web, and mobile apps.
• Text-to-email notifications – Receive email alerts with message details when a text is sent to your business number.
• Video meetings – Host video meetings with up to 100 participants, with features like chat, screen sharing, and file sharing.
• Meeting recording (coming soon) – Record meetings for training, reviews, or future reference.
• Desktop, web, and mobile apps – Manage calls, texts, and voicemails from macOS, Windows, Linux, iOS, Android, and web browsers.
• Menus & extensions – Create custom multi-level menus, submenus, and extensions for departments or team members.
• Call recording – Automatically record incoming and outgoing calls with unlimited storage.
• Voicemail management – Access voicemails via apps, email, or the web with transcription and voicemail-to-email notifications.
• User permissions – Control access to messages, voicemails, and call recordings for your team members.

Grasshopper holding you back? Book a demo to see how Talkroute’s flexible features improve your customer experience.

Talkroute Pricing Plans

Talkroute makes phone systems simple for any business. Each plan also comes with a free trial.

The Basic plan costs $19 per month and is not billed per user. It works well for very small teams with one number, one mailbox, unlimited calling, unlimited SMS texting, video meetings, call forwarding, and 24/7 support.

The Plus plan at $39 per month adds more tools for a scaling business. You get two numbers, three mailboxes, menu options, extensions, simultaneous ring, and live call transfer.

For growing teams, the Pro plan at $59 per month expands with three numbers, ten mailboxes, call recording, reporting, scheduled call forwarding, and Voice Studio.

The Enterprise plan is designed for larger companies and offers custom pricing. These enterprise features include 10 or more numbers, 20 or more mailboxes, SLA, and account management.

No matter the plan, Talkroute delivers clear call quality, unlimited texting, and an easy setup, making it suitable for both small and scaling businesses.

Start your free trial today and experience why Talkroute is a better option than Grasshopper for call routing, transfers, and team extensions.

2. Ooma Office

Source: ooma.com

Ooma is a simple and easy-to-use online phone system designed for small businesses. It offers a plug-and-play setup, so there’s no need for complicated hardware or long-term contracts.

Business owners can handle inbound calls from their computer or mobile device, making it a convenient choice for those who are often on the go.

Key Features:

• Virtual receptionist – This automated assistant greets callers and helps direct them to the right person or department.
• Call forwarding – If you’re away from your desk, you can forward calls to another device or number to stay reachable.
• Voicemail-to-email – Voicemails are sent to your email as audio files, so you can listen whenever it’s convenient.
• Call blocking – Ooma helps keep your phone lines clear by blocking spam and unwanted calls.
• Mobile app – You can answer, manage, and make business calls directly from your smartphone.

Ooma Pricing Plans

Ooma offers simple pricing with three main plans, all of which include real-time customer support, fast internet calling, and easy phone management.

The Essentials plan costs $19.95 per user each month. It provides essential features like unlimited calling across the US, Canada, Mexico, and Puerto Rico.

It also includes over 50 standard tools, a virtual receptionist, and a mobile app. This plan works well for small teams that need a solid phone system at a low cost.

The Pro plan is $24.95 per user each month and builds on Essentials. It adds a desktop app, text messaging with up to 250 messages per month, videoconferencing for up to 25 people, and call recording.

The Pro Plus plan costs $29.95 per user each month. It includes CRM integration, up to 1,000 texts per month, videoconferencing for 100 participants, team chat, hot desking, and call queuing.

3. RingCentral

Source: ringcentral.com

RingCentral RingEX is a flexible VoIP phone system designed for businesses. It’s a cloud-based system, so you can use it on your desktop, mobile device, or desk phone.

This makes it a practical option for teams that work remotely or in hybrid setups, as it allows users to connect from desktops, mobile devices, and desk phones.

Key Features:

• Multi-device access – You can manage calls from your computer, phone, or desk phone, giving you more flexibility.
• Voicemail-to-text – Voicemails are automatically transcribed and sent to your email, making it easier to review messages.
• Reliable service – The system offers high uptime and supports decent call volume, helping keep your business connected without frequent disruptions.
• Call handling options – You can set up call forwarding, screening, and transfers to manage incoming calls the way you prefer.
• Third-party integrations – RingEX connects with other business apps like Microsoft Teams and Slack, helping your team stay organized.

RingCentral Pricing Plans

RingEX offers three monthly plans designed for different business needs.

The Core plan costs $30 per user each month. It provides unlimited domestic calling, business SMS and MMS, HD video meetings, and messaging tools. It also includes access to an AI Assistant for transcriptions and captions.

The Advanced plan, priced at $35 per user each month, includes everything in Core but adds more service tools. It offers AI-powered call notes and summaries, auto call recording, and support for multiple sites.

The Ultra plan costs $45 per user each month. It adds more storage and detailed analytics. Features include customizable reports, advanced AI tools for SMS and messaging, and up to 12 months of reporting history.

Recommended reading

RingCentral vs Grasshopper: Which One Is Good For You?

4. 8×8

Source: 8×8.com

8×8 is a unified communications platform that’s well-suited for businesses with international communication needs. It includes unlimited calling to 14 countries, making it helpful for companies with clients or teams around the world.

8×8’s flexibility makes it a decent alternative for businesses seeking a phone system with added international support.

Key Features:

• Unlimited calling – Unlike Grasshopper, 8×8 offers unlimited calling to 14 countries, helping businesses manage international communication without extra fees.
• HD audio and video – 8×8 provides clear call and video quality, which is useful for remote teams and virtual meetings.
• Integrations – The system connects with tools like Microsoft Teams and Salesforce, which Grasshopper lacks.
• Analytics – 8×8 tracks call performance and provides insights to improve communication, adding more value for businesses that want detailed reporting.
• Team messaging – Communicate easily with your team through built-in messaging features, keeping conversations in one place.

8×8 Pricing Plans

8×8 does not list pricing for its plans on its site.

5. Dialpad

Source: dialpad.com

Dialpad offers a different approach compared to Grasshopper, making it a decent option for businesses that want more than just basic call management.

Its combination of voice, video, and messaging creates a flexible communication platform, while its AI-powered features provide added convenience.

Key Features:

• Unified communication – Dialpad combines calls, video meetings, and messaging in one platform, making communication easier.
• AI-powered call summaries – Dialpad automatically provides call transcripts and action items, which can improve follow-ups.
• Mobile and desktop apps – Dialpad lets you manage calls and messages from your computer or mobile device, giving you more flexibility.
• Integrations – Dialpad connects with popular tools like Google Workspace and Microsoft 365, helping teams stay organized.
• HD video conferencing – Dialpad’s clear video meetings make it easier to connect with remote teams or clients.

Dialpad Pricing Plans

Dialpad’s pricing is simple, with three plans to fit different business needs.

The Standard plan costs $27 per user each month. It includes unlimited calling, AI-powered meetings, built-in messaging, HD call quality, real-time transcripts, and instant call summaries.

The Pro plan is $35 per user each month. It offers everything in Standard while adding CRM integrations, multi-office management, and 24/7 customer support. This plan is suitable for growing businesses that need more flexibility and advanced support.

The Enterprise plan has no pricing available on its site. It provides 99.9% uptime, single sign-on, user access controls, unlimited ring groups, and unlimited office locations.

Recommended reading

Ring Central vs Dialpad: Which Fits Your Needs Best?

6. Vonage

Source: vonage.com

Vonage is a decent option for businesses looking for a flexible phone system that works across desktop and mobile devices. It is a cloud-based phone system that offers VoIP calling, messaging, and video conferencing.

It’s designed for businesses that want an easy way to manage communication across multiple devices.

Key Features:

• Call forwarding – You can route calls to different numbers, which helps you stay available wherever you are.
• Video conferencing – Vonage supports HD video meetings with screen sharing, making it useful for remote teams and client calls.
• VoIP calling – Vonage allows you to make and receive calls over the internet with clear audio quality.
• CRM integration – It connects with other collaboration tools like Salesforce and HubSpot, helping you manage customer interactions more easily.
• Mobile and desktop apps – Vonage lets you handle calls and messages from any device, giving you flexibility on the go.

Vonage Pricing Plans

These Vonage prices are estimated and depend on how many employees a company has. The pricing below reflects a company with 20 employees.

The Mobile plan is $14.99 per line each month. It includes unlimited calling and SMS, a mobile app for iPhone, iPad, and Android, a desktop app, and team messaging.

The Premium plan costs $24.99 per line each month. It includes all Mobile features, plus video conferencing, chat, and file sharing for up to 100 people. It also adds CRM integrations and a multi-level auto attendant, making it more suitable for office environments.

The Advanced plan is $34.99 per line each month. It offers call recording with 15 hours per month, call groups, visual voicemail, and setup support with a dedicated team.

7. GoTo Connect

Source: goto.com

GoTo Connect is an all-in-one communication platform that combines cloud-based calling, video conferencing, and team messaging. It’s designed for both remote and in-office teams, offering features like custom call routing, auto-attendants, and call recording.

GoTo Connect’s flexibility and customization options make it a solid alternative for businesses that need a phone system with advanced call management features.

Key Features:

• Cloud-based calling – GoTo Connect allows you to make and receive calls from any device, giving you the flexibility to manage calls from wherever you are.
• Video conferencing – The system includes HD video meetings, making it easy for teams to collaborate.
• Auto-attendant – This feature helps direct callers to the right department or person without needing live assistance.
• Custom call flows – You can set up call routing that fits your business schedule and needs, helping you manage incoming calls efficiently.
• Call recording – GoTo Connect offers call recording to help with training, quality control, or record-keeping.

GoTo Connect Pricing Plan

GoTo Connect offers three main plans, but pricing is not listed on their site.

8. OpenPhone

Source: openphone.com

OpenPhone is a decent choice for small businesses looking for a simple phone system with useful features.

It’s designed to make managing calls and messages easier, especially for teams that need to stay connected with clients around the world.

Key Features:

• Custom numbers – OpenPhone gives you the option to choose local, vanity, or toll-free numbers to match your business needs.
• Shared inbox – Teams can manage calls and messages together in one inbox, improving collaboration.
• Global reach – OpenPhone allows you to connect with clients and teams worldwide, which is helpful for businesses with international contacts.
• Business texting – The platform offers SMS and MMS options, making it easy to communicate with customers quickly.
• User-friendly interface – OpenPhone’s simple design makes it easy for businesses to set up and manage their communication tools.

OpenPhone Pricing Plans

OpenPhone offers three pricing plans. The Starter plan costs $19 per user each month.

It includes one new local or toll-free number per user, unlimited calling and messaging within the US and Canada, voicemail transcripts, access to the OpenPhone API, and email ticket support. This plan covers the essential features for small teams.

The Business plan is $33 per user each month. It adds AI call summaries and transcripts, group calling, custom ring orders, call transfers, phone menus, and auto call recording. It also includes HubSpot and Salesforce integrations, analytics, reporting, and live chat support.

The Scale plan is $47 per user each month. It expands features with AI call tags, conditional call routing (coming soon), dedicated onboarding support, and priority live chat and email support.

Recommended reading

RingCentral vs OpenPhone: Which One Offers More Value?

9. Aircall

Source: aircall.io

Aircall is a VoIP phone system built for businesses that rely heavily on calls and text messaging. It’s designed to handle large volumes of incoming calls with features like call queuing and call monitoring.

With both desktop and mobile apps, Aircall provides flexibility for teams that need to stay connected on the go.

Key Features:

• Call queuing – This feature helps manage multiple incoming calls so no customer gets overlooked.
• Texting support – Aircall allows you to send SMS messages to customers and clients, giving you another way to stay in touch.
• CRM integration – Aircall works with popular CRM software like HubSpot, Salesforce, and Zendesk, making it easier to track customer interactions.
• Desktop and mobile apps – You can manage calls and messages from any device, giving your team more flexibility.
• Call monitoring and analytics – Aircall provides insights and tracking tools to help improve customer communication.

Aircall Pricing Plans

Aircall offers three pricing plans for different business needs.

The Essentials plan is $40 per license per month, with a minimum of three licenses. It includes AI transcripts, IVR, call recording, click-to-dial, and an AI Voice Agent add-on.

Teams also get 100+ integrations and API access, unlimited calls in the US and Canada, SMS and MMS, a softphone for desktop and mobile devices, and unlimited simultaneous outbound calls.

The Professional plan costs $70 per license each month, with a three-license minimum. It adds Salesforce integration, mandatory call tagging, advanced analytics, and live monitoring.

Support tools include smart routing and manual or automated queue callbacks. Sales teams also benefit from features like Power Dialer and Voicemail Drop.

The Custom plan has no pricing available on the site and requires at least 25 licenses. It includes all Professional features along with unlimited worldwide calling, custom onboarding, API developer support, a service-level agreement (SLA), and single sign-on.

Recommended reading

Aircall vs Dialpad: Features, Price, and Which One to Choose

10. Zoom Phone

Source: zoom.com

Zoom Phone is a suitable option for businesses that already use Zoom for video meetings and want a phone system that integrates with it. By combining voice calls with the familiar Zoom platform, it offers a simple way to manage communication in one place.

This makes it helpful for teams looking to keep things organized without switching between multiple tools.

Key Features:

• Seamless integration – Zoom Phone connects easily with Zoom video conferencing, giving users a unified platform for both calls and meetings.
• Call recording – This feature allows you to record calls for training, reviews, or future reference.
• Voicemail transcription – Voicemails are automatically turned into text, making it easier to review messages quickly.
• Mobile app – The app lets you make and receive calls from your smartphone, giving you flexibility while working away from your desk.
• Call management tools – Zoom Phone offers helpful features like call forwarding, call transfer, and auto-attendants to improve call handling.

Zoom Phone Pricing Plans

Zoom Phone offers flexible plans with AI features to simplify calling and voicemail management.

The Phone Only plan provides calling within the US and Canada. It costs $15 per user each month for unlimited calling or $10 for a metered option. Extra fees apply for calls and faxes outside the US and Canada.

This plan includes a management portal, domestic SMS and MMS (with registration), online fax, multiple device use, and an AI Companion for call summaries, voicemail prioritization, and task extraction.

The Workplace Pro + Phone plan is $21.99 per user each month. It bundles Zoom Phone with Zoom Workplace Pro, offering unlimited US and Canada calling along with all Pro features. This option is best for small to medium-sized businesses.

The Workplace Business + Phone plan costs $26.99 per user each month. It expands features with 300-participant meetings, a scheduler, visitor management, unlimited US and Canada fax, 15GB cloud storage, and Zoom Workplace Business tools, making it suitable for larger teams.

Recommended reading

6 Best Business Phone Systems with Extensions in 2025

Should I Get a Separate Phone for My Business?

Better Features, No Commitment—Switch to Talkroute Today!

Talkroute offers a powerful yet simple unified communications platform for businesses of all sizes.

Whether you’re a small team or a growing company, Talkroute provides multiple communication channels, including business calls, texts, video meetings, and voicemail, without complicated setups or expensive hardware.

Manage Calls From Anywhere

Talkroute’s apps let you make and receive business calls from your desktop, web browser, or smartphone. You can stay connected with your clients no matter where you are. There’s no need to buy new equipment, just use your existing devices.

Send And Receive Business Text Messages

With Talkroute’s SMS and MMS features, you can connect with customers directly using your business number. Text-to-email notifications make it easy to stay on top of messages even when you’re away from the app.

Host Video Meetings With Ease

Bring your team and customers together with Talkroute’s simple video conferencing platform. Host meetings with up to 100 participants, share your screen for collaboration, and use the whiteboard tool for brainstorming. Guests can join without downloading extra software.

Easy-To-Manage Voicemail

Talkroute’s voicemail system keeps your messages organized and accessible. You can receive notifications by email, personalize greetings for different mailboxes, and even read your voicemail with transcription.

Customize Your Phone System In Seconds

Talkroute gives you full control over your phone system’s settings. You can quickly adjust call routing, change greetings, and manage schedules to fit your business needs.

Experience a better phone system than Grasshopper. Try Talkroute risk-free!

FAQs About Grasshopper Alternatives

What is comparable to Grasshopper?

A close match to Grasshopper is Google Voice since both provide business calling, texting, and voicemail tools.

But if you are looking for real contact center functionality or stronger network security, Talkroute is the better choice.

Talkroute offers multi-level auto attendants, flexible call routing, voicemail to email, and secure call handling, making it a suitable option for growing businesses.

Can I use a VoIP phone with Grasshopper?

Yes, you can use a VoIP phone with Grasshopper. The service works on mobile phones, desktops, and internet-connected desk phones, making it flexible for both small teams and those who need contact center functionality.

If you’re considering alternatives for Grasshopper, Talkroute also supports VoIP phones and offers similar features for businesses that need contact center functionality.

Does Grasshopper have unlimited numbers?

Grasshopper doesn’t offer unlimited phone numbers. Each of its plans includes a set number of business numbers. The True Solo and Solo Plus plans come with one number, while the Small Business plan includes up to four numbers.

Is Grasshopper worth it?

Grasshopper is worth it if you want a simple phone system for small business use without needing full contact center functionality. It’s not the cheapest option compared to other options, and it may not provide advanced network security.

Talkroute, however, can be a better choice if you want more features like call routing, auto-attendants, and stronger contact center functionality while still keeping things easy to use.