Hours of Operation

Set dates & times when to receive your business calls.

Hours of Operation

What are Hours of Operation?What are Hours of Operation?

Your business’s hours of operation are the dates & times when you’re available to receive business phone calls. This functionality gives you the flexibility to have open & closed times on different days of the week.

Outside of your normal hours of operation, there is also the option to route callers to alternative destinations such as voicemail, another phone number, or to a menu of options for callers to choose from after hours.

With Talkroute’s hours of operation feature you will be able to ensure that you only receive calls when you and your team are available to answer them.

What you can do with Hours of Operation

Date & time conditions
Date & time conditions
Multiple time slots per day
Multiple time slots per day
After hours destinations
After hours destinations
Custom closed messages
Custom closed messages
Override hours at anytime
Override hours at anytime

  • Date & Time Conditions

    Choose when to receive business calls

    You may establish specific date & time ranges for when your phones are available to receive calls. This gives you the flexibility to set various operating times for different days of the week.

    Note: Hours of operation are open 24/7 by default.

    Get hours of operation

    Date & Time Conditions

  • Multiple Time Slots Per Day

    Open & close as much as needed

    Now you can set multiple open & closed time conditions for the same day.

    This option is perfect for businesses that open & close multiple times per day.

    Get hours of operation

    Multiple Time Slots Per Day

  • After Hours Destinations

    Add special call routing rules when closed

    Send your callers to other destinations such as a special voice mailbox, phone number, or a different menu of options outside of normal business hours.

    Now you can be sure callers are properly taken care of even after hours.

    Get hours of operation

    After Hours Destinations

  • Custom Closed Messages

    Keep your customers informed

    Let your customers know you are closed and when you will reopen with a special after hours message.

    We recommend combining the closed message with a unique after hours destination for the best results.

    Get hours of operation

    Custom Closed Messages

  • Override Hours at Any Time

    Without changing your normal schedule

    Need to stay open late or close early? No problem. You can override your business hours at any time without changing your normal operation settings.

    Get hours of operation

    Override Hours at Any Time

…more amazing features for your business

Phone NumbersPhone Numbers

Local, toll free, 800 & vanity phone numbers.

Call ForwardingCall Forwarding

Forward & route your business calls anywhere.

Text MessagingText Messaging

Send & receive SMS & MMS business messages.

Video MeetingsMeetings

Video conferencing with up to 100 participants.

Call MenusCall Menus

Single & multi level Auto Attendant/IVR.

ExtensionsExtensions

Unlimited 3 or 4 digit direct dial extensions.

VoicemailVoicemail

Get voice messages on our apps, online, & by email.

Desktop & Mobile AppsDesktop & Mobile

Apps available for MacOS, Windows, Linux, iOS & Android.

Live Call TransferLive Call Transfer

Transfer live calls to extensions, departments & voicemail.

Call StackingCall Stacking

No more busy signals when receiving multiple calls at once.

Custom GreetingsCustom Greetings

Customize welcome, menu, voicemail greetings & more.

Call RecordingCall Recording

Record your incoming & outgoing calls.

Hours of OperationHours of Operation

Set dates & times for when your phones are available.

Users & PermissionsUsers & Permissions

Create account users & grant special access permissions.

Caller IDCaller ID

Show your business name & number on outgoing caller ID.

ReportingReporting

Run detailed history reports & export your call data.

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Call Anywhere

4. Manage Calls Anywhere

Route calls to wherever your business takes you: home, office or on the road.

Hours of Operation FAQ

Yes. You can add open and close times to your Talkroute system using the Hours of Operations feature.

Yes. You may add as many open and close times as needed to each day of the week.

Yes. Our Scheduled Forwarding feature provides the ability to create open and close times for each of your forwarding phone numbers and users.

This feature operates independently of the Hours of Operation settings.

Yes. Callers may be routed to a voice mailbox, phone number, or menu of options after hours.

Talkroute provides our users with an “override” business hours function in the control panel. This feature allows you to open or close your business outside of the normal operation schedule. You can also select a specific audio file to play and to send the call to voicemail or disconnect.

This special feature allows you to quickly override your operating hours without reconfiguring your global date and time settings.

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