The Restaurant Phone System Built to Do Business Anywhere
Turn your phones and computers into a restaurant phone system that works wherever you are: at your restaurant, home, or on the go. There’s no need for extra hardware—just use the devices you already have to keep your restaurant running smoothly from anywhere.
What Is a Restaurant Phone System?
A restaurant phone system is a phone setup designed to help restaurants manage calls from customers. Unlike a regular phone line, these systems often include features that make it easier to handle multiple calls, take reservations, and answer common questions.
Many systems also let staff forward calls, set up automated greetings, and manage voicemails. This helps restaurants stay organized and provide better customer service.
Benefits of a Restaurant Phone System
Talkroute offers a restaurant phone system that can improve how your team handles customer calls and daily tasks. Here’s what a business phone system offers your restaurant!
Make Call Management Easier
With Talkroute, you can make handling calls much easier. With features like call forwarding and automated menus, your customers can quickly reach the right person—whether they’re calling for reservations, takeout orders, or just have a question. This means fewer missed calls and faster responses from your team.
Save Time With Automation
Instead of your staff answering the same questions over and over, automated messages can share helpful details like your business hours, directions, or menu options. Talkroute even lets you send text messages so your customers can confirm bookings or ask quick questions without having to call. This saves your team time and keeps your phone lines open for more urgent needs.
Make Life Easier for Your Customers
When your customers can easily get the information they need, it leaves a positive impression. Faster responses and clear communication make your restaurant feel more welcoming and organized, which helps build trust and encourages repeat visits.
Get Useful Insights From Your Calls
Talkroute can also give you helpful insights about your calls. Features like call logs, voicemail transcriptions, and analytics let you see missed calls, track busy times, and better understand what your customers are asking about. This information can help you make smarter staffing decisions and improve your customer service.
Stay Connected After Hours
With the right phone system, you can still provide helpful service even when your restaurant is closed. Automated menus can guide customers to important information like your hours, location, or upcoming specials. You can also forward urgent calls to a designated team member or voicemail, so no important messages get missed overnight.
Here’s 5 reasons why Talkroute is the perfect phone system for business.
Make and receive business calls using your desktop, web browser, or smartphone.
Talkroute’s app empowers your team to handle client calls effortlessly with its simple, intuitive interface.
- Make and receive calls from anywhere using our apps
- No equipment to purchase – use your existing devices
- Unlimited minutes for both toll-free and local dialing
- Keep your personal number private by showing your business number from any device
Send and receive text messages using your business numbers.
Did you know nearly 61% of businesses still don’t use SMS? Talkroute’s messaging puts you ahead of the competition.
- SMS & MMS messaging boosts customer engagement
- Easily manage conversations with our desktop and mobile apps
- Both toll-free and local text messaging is supported
- Text-to-email notifications send messages directly to your inbox
Bring your customers and team together with easy-to-use video meetings.
Simple, yet powerful video conferencing that empowers your team to collaborate from anywhere!
- Meetings with up to 100 participants from anywhere
- Share your screen for real-time collaboration
- Our whiteboard facilitates easy idea sharing among your team
- No download required – your guests simply click to join
Your voicemail is now available everywhere: email, browser, and our apps.
Stay on top of voicemails with customizable notifications and greetings while easily managing mailboxes for your team.
- Access messages anywhere in the world
- Personalize voicemail greetings for all of your mailboxes
- Unlimited storage so you never worry about capacity
- Read your voicemail with message transcription
Effortlessly customize every feature in your phone system.
Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!
Get the perfect business phone number
Turn Your Desktop & Smartphone Into a Restaurant Phone System
Run your restaurant from anywhere with our Desktop, Web, & Mobile Apps.
Tons of amazing features for your business
Phone Numbers
Local, toll free, 800 & vanity phone numbers.
Call Forwarding
Forward & route your business calls anywhere.
Text Messaging
Send & receive SMS & MMS business messages.
Meetings
Video conferencing with up to 100 participants.
Menus
Single & multi level Auto Attendant/IVR.
Extensions
Unlimited 3 or 4 digit direct dial extensions.
Voicemail
Get voice messages on our apps, online, & by email.
Apps
Available for MacOS, Windows, Linux, iOS, Android & browser.
Live Call Transfer
Transfer live calls to extensions, departments & voicemail.
Call Stacking
No more busy signals when receiving multiple calls at once.
Custom Greetings
Customize welcome, menu, voicemail greetings & more.
Call Recording
Record your incoming & outgoing calls.
Hours of Operation
Set dates & times for when your phones are available.
Users & Permissions
Create account users & grant special access permissions.
Caller ID
Show your business name & number on outgoing caller ID.
Reporting
Run detailed history reports & export your call data.
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FAQs About Restaurant Phone System
The cost of a restaurant phone system can vary based on features, the number of users, and whether it’s a VoIP system or a traditional setup.
Basic options start at around $20 per month per user, while more advanced systems with features like call forwarding, interactive voice response, and desktop and mobile apps can cost $50 or more per month per user.
Choosing the right restaurant phone system depends on your budget and the tools you need to manage incoming calls, transfer calls, and improve customer interactions.
Business phone systems are often referred to as VoIP systems, PBX systems, or cloud-based phone services.
The best business phone service for a restaurant typically includes features like call forwarding, mobile phone compatibility, and options for managing both incoming and outgoing calls.
Many providers also offer mobile devices and desktop apps to help staff handle phone calls efficiently.
A POS system for restaurants is the software and hardware used to process payments, manage orders, and track inventory. Some POS systems also integrate with phone systems to handle incoming calls for takeout orders or reservations, improving customer interactions.
Choosing a system that connects with mobile devices can help staff manage both in-person and phone orders more efficiently.
The best restaurant rating system often depends on your target audience. Popular options include Yelp, Google Reviews, and TripAdvisor. These platforms allow customers to leave reviews based on their dining experience, helping restaurants improve their service.
Integrating a reliable phone system that supports call forwarding and mobile apps can improve communication, making it easier to manage customer interactions and respond to feedback.
Restaurants can manage incoming and outgoing calls by using a reliable phone system with features like call forwarding, interactive voice response, and desktop and mobile apps.
These tools help staff handle phone calls quickly, whether they’re taking reservations, placing orders, or managing customer inquiries.
Restaurants can improve communication by using a reliable phone system that manages inbound and outbound calls effectively. The best restaurant phone systems offer features like call forwarding and mobile device support, helping staff handle phone calls smoothly and provide better service during busy hours.
A reliable phone system can manage inbound and outbound calls by directing customers to the right staff member or providing automated responses for common questions. Features like interactive voice response can greet callers and offer menu options, reducing the number of calls that need personal attention.
This helps staff focus on urgent tasks while still keeping customer interactions smooth and organized. By efficiently managing phone calls, restaurants can reduce missed calls and improve overall service, even during peak hours.
Yes, many modern phone systems come with mobile app support, allowing staff to handle phone calls directly from their mobile devices. This feature is especially useful for restaurants with large dining areas or outdoor seating, where staff may not always be near the main phone.
With mobile access, employees can answer incoming calls, manage reservations, and follow up on customer inquiries without returning to a fixed phone. This flexibility helps restaurants respond faster and provide better service.
VoIP systems are popular for restaurants because they offer flexible features that improve communication. Tools like call forwarding make it easy for staff to answer calls from mobile devices, ensuring they never miss important inquiries. Automated menus help customers find answers to common questions or connect with the right department without delay.
Voicemail-to-email is another useful feature, sending missed call messages directly to staff inboxes for faster follow-ups. With these features, VoIP systems help restaurants manage customer interactions across multiple locations and maintain clear communication with guests.
Restaurants can manage multiple phone calls at once by using a phone system with features like interactive voice response (IVR) and call queues. IVR systems can greet callers and offer automated options for placing orders, checking business hours, or speaking with a staff member.
Call queues organize incoming calls in the order they arrive, reducing confusion and long wait times. The best restaurant phone systems also make it easy to transfer calls between staff, helping restaurants stay organized and provide better service during busy periods.
The virtual phone system trusted by 100,000+ businesses
Here’s what some of our customers have to say since switching to Talkroute.
An excellent virtual phone system for organizations
– I honestly don’t know how we would go back to taking calls at our desks and hope we never have to. Talkroute rocks!
Robert M.Senior Pastor, Nonprofit
Amazing choice if you are constantly on the go
– For years my team and I have been prisoners at our desks stuck answering calls on old school desk phones. Not anymore!
Andrew G.Managing Partner, Financial Services
Easy to setup & use! Call quality is excellent
– We were able to get the perfect toll free number for our sales team up and running instantly. Customer support is awesome!
Neel P.President, Automotive Repair