Looking at MightyCall for your business phone system but not quite sold on it? You’re not alone. Some people say it’s a bit too basic. Others feel it doesn’t offer enough tools as their team grows.
If you’ve hit a wall with call quality or missing features, or you just want something more flexible, it might be time to explore other options.
The good news is there are plenty of solid alternatives. Some are better for small teams, while others work great if you’re growing fast.
In this article, we’ll walk you through six good options to consider. Each one has its own strengths, so you can find one that fits what your business really needs. Let’s start!
Why Are People Switching to MightyCall Alternatives?
MightyCall is a business phone service built for small and medium-sized businesses. It gives you call center capabilities without the need for extra hardware. The system runs in the cloud, which means you can get started quickly and manage your setup without a lot of technical knowledge.
It also offers helpful management features and tools that support customer interactions through multiple channels like voice and messaging, making it a comprehensive solution for businesses that need a simple business phone system.
While many businesses like MightyCall, some users find that it doesn’t meet all of their communication needs. That’s when they start looking for alternatives.
Call Issues
Some users say that their calls drop or don’t connect well. This can make customer interactions difficult and affect your team’s ability to improve communication.
Missing Features
Even though it has useful tools, some businesses say MightyCall lacks certain advanced analytics or deeper call management features. Larger enterprises or specific business setups may feel limited.
Poor Customer Support
While many users have a good experience with support, others report slow responses or unhelpful answers. When you’re relying on a platform for daily operations, that can become a problem.
Complexity
Although the setup is simple, some features can feel confusing as your business grows. This can make it harder for teams to get the most out of the platform.
Connection Issues
A few users mention that they face connection problems, especially during peak hours. For companies with international numbers or those that serve customers across different time zones, this can be a dealbreaker.
MightyCall might be enough to get started, but Talkroute helps you grow. See how it works.
6 Best MightyCall Alternatives You Should Check Out Today
Here are some top alternatives that offer more features, better call tools, or an easier setup for your team.
1. Talkroute
Talkroute helps you run your business phone system without any extra hardware. You can talk, text, and meet using one easy app. It works on your desktop, laptop, smartphone, or web browser.
Whether you’re at your desk, working from home, or on the road, Talkroute keeps you connected. It’s made for businesses that want to sound professional and stay organized without the hassle.
Everything is easy to use. You don’t need to be a tech expert. Start managing calls, texts, voicemails, and meetings in one place today.
Key Features
- Call forwarding and routing – Send business calls to any phone or computer in the U.S. or Canada. Set up call flows that work the way you want
- Desktop and mobile calling – Make and receive calls from your computer, mobile phone, or browser with the Talkroute app
- Business text messaging – Use your business number to send and receive texts. Works with both local and toll-free numbers
- Text-to-email alerts – Get emails when someone sends a text to your business number, so you never miss a message
- User permissions for texts – Choose which team members can view, reply to, or manage text messages
- Video meetings – Host or join video meetings with up to 100 people using your phone or computer
- Screen sharing and file sharing – Share your screen or files during meetings to help your team work together
- Menus and extensions – Create call menus and extensions to guide callers to the right person or department
- Automated messages – Set up custom messages that give callers information like business hours
All features, no commitment. Try Talkroute’s complete phone system for your business.
2. Aircall
Source: aircall.io
Aircall is a phone system built for businesses that want to handle customer conversations in one place. It works with tools like CRMs and help desks. You can make calls, send texts, and even reply to WhatsApp messages from the same platform.
It also uses AI to help your team answer faster, respond smarter, and stay organized. Sales and support teams can set it up quickly and start using it right away.
Key Features
- AI voice agent – Answers calls 24/7 and helps qualify what the caller needs without a human agent
- AI assist – Supports your team with real-time tips, summaries, and follow-up tasks after every call
- WhatsApp messaging – Lets your team chat with customers on WhatsApp alongside calls and texts
- Easy setup and integrations – Allows you to claim numbers and connect Aircall to tools like Salesforce and HubSpot in just a few clicks
- Analytics and reporting – Shows call performance and trends so teams can improve how they talk to customers
Recommended reading
Aircall vs Dialpad: Features, Price, and Which One to Choose
3. CallHippo
Source: callhippo.com
CallHippo is a phone system for businesses that want to manage calls, texts, and WhatsApp messages in one place. It uses AI to help teams work faster, make better decisions, and talk to more people.
You can set it up in minutes, connect your favorite tools, and talk to customers from anywhere using mobile, desktop, or browser. It’s made for sales teams, support teams, and call centers that want to stay connected and grow.
Key Features
- AI phone agent – Answers calls and handles common tasks so your team can focus on high-priority leads and customers
- AI global connect – Shows the best time to reach contacts in different time zones so your team can call at the right moment
- Power dialer – Calls multiple numbers quickly so your team can reach more people without wasting time
- Shared inbox – Keeps all customer messages in one place, making it easier for your team to reply and follow up
- Call analytics – Tracks call data and team performance to help you spot what’s working and what needs to improve
4. CloudTalk
Source: cloudtalk.io
CloudTalk is a calling platform built for teams that talk to customers all day. It helps sales and support teams handle more calls, answer faster, and learn from every conversation.
With AI features, call routing, and local numbers in over 160 countries, teams can focus on real conversations instead of busy work.
It works with your CRM and other tools, so everything stays in sync. You can track results, improve performance, and keep your team moving without delays.
Key Features
- AI conversation intelligence – Tracks what’s said on calls, highlights key points, and helps your team improve how they talk to customers
- Power dialer – Calls through your contact list automatically, helping your team reach more people without gaps
- Ai call summaries and tags – Gives a short summary after each call and adds useful labels so your team can follow up quickly
- Sentiment analysis – Shows how customers feel during calls so managers can coach better and improve service
- Local numbers in 160+ countries – Lets your team appear local to customers, helping more people pick up and trust the call
5. RingCentral
Source: ringcentral.com
RingCentral is a communication platform that helps businesses manage calls, messages, video meetings, and customer support in one place. It supports both small teams and large companies and works across mobile and desktop.
The platform uses AI to help teams save time, talk smarter, and improve customer experiences. With local and global support, built-in security, and hundreds of integrations, teams can stay connected and work better from anywhere.
Key Features
- AI receptionist – Handles calls automatically, routes them to the right person, and helps with scheduling tasks
- Conversation intelligence – Tracks calls and messages to give real-time insights that help teams learn and improve
- Business phone and messaging – Lets teams call and text from one app, with tools to manage voicemails, faxes, and team chats
- Video meetings – Supports online meetings with screen sharing and built-in AI features that help with note-taking and follow-ups
- Over 300 integrations – Connects with CRMs, help desks, and other tools so teams can work without switching between platforms
6. Zoho Desk
Source: zoho.com
Zoho Desk is a customer service platform that helps teams manage support across email, chat, social media, and more. It gives agents the tools to reply faster, stay organized, and understand customer needs.
With built-in AI, mobile access, and real-time insights, support teams can respond anytime and track how they’re doing. Zoho Desk works for businesses of all sizes and connects with hundreds of popular apps to fit into your daily workflow.
Key Features
- Omnichannel support – Handles customer messages from email, chat, social media, and more in one place
- AI assistant (Zia) – Suggests replies, analyzes customer sentiment, and spots unusual activity to help agents act faster
- Workflow automation – Speeds up support by handling tasks like ticket assignments and follow-ups without manual work
- Built-in analytics – Shows real-time data and trends so managers can track team performance and customer satisfaction
- Mobile access – Lets agents close tickets and check service health from Android or iOS devices while on the move
Recommended readings:
How Long Does it Take to Transfer My Number to a New Provider?
Best Small Business VoIP Phone System to Check Out Today
Grasshopper Alternatives: Top Picks if You’re Ready for a Change
Simplify How You Talk, Text, and Meet with Talkroute
If you’re tired of missing calls, juggling multiple tools, or sounding unprofessional, it’s time to make the switch. Talkroute gives you everything you need to talk, text, and meet from one easy app. No extra equipment. No tech headaches. Just a better way to stay in touch with your customers.
Talk, Text, and Meet From Anywhere
Whether you’re in the office, at home, or traveling, you can take your business calls with you. Use the desktop app, mobile app, or browser to stay connected at all times.
Call Recording
Automatically record all your incoming and outgoing business calls. It’s a great way to review conversations, train your team, and keep a record in case of disputes. You get unlimited storage and full control over who can access each recording.
Affordable Pricing
Talkroute gives you big-business features at competitive pricing plans. There are no surprise fees. You only pay for what you need. It’s a smart option for businesses that want to save money without cutting corners.
Simple, affordable, and built for growth. Talkroute is a smart MightyCall alternative.
Easy Setup and No Equipment Needed
You don’t need a desk phone or any special hardware. Just install the app and start using your virtual phone system right away. Anyone on your team can get started in minutes; no tech experience is required.
Custom Call Routing
Send calls to any phone or device, set up schedules, and choose how your phones ring. Talkroute gives you full control without any confusion. You can create smart call flows that match how your team works.
Video Conferencing
Talkroute makes it easy to meet face-to-face with your team or clients. The platform supports up to 100 participants, allowing users to share their screens, chat during meetings, use a whiteboard, and even send files.
Stop feeling limited. Try a business phone system that grows with you. Start Talkroute now!
FAQs About MightyCall Alternatives
What is the difference between MightyCall and AirCall?
MightyCall offers basic virtual phone system features like call forwarding, call recording, and auto attendant. It’s built for small businesses needing affordable pricing and a user-friendly interface. AirCall is for mid-sized businesses and sales teams, with advanced features like a power dialer, live call monitoring, and CRM integration, but it comes with high costs.
Talkroute is the best MightyCall alternative. It offers robust features like unlimited calling, visual voicemail, smart call routing, seamless integration, and better support for business communications without the price jump.
What is the MightyCall app?
The MightyCall app is a cloud-based virtual phone tool for small businesses. It supports call flows, voicemail transcription, mobile apps, and desktop app access. It’s simple and helps manage customer communications and improve team collaboration.
For more customization options, better analytics, unlimited extensions, and advanced reporting, Talkroute is a stronger choice for growing businesses.
Do you have to pay for Dialpad?
Yes, Dialpad requires a paid plan after the trial. While it has competitive pricing, advanced features like CRM integration, video meetings, and team messaging cost more.
Talkroute offers a more affordable pricing model with unlimited audio, toll-free numbers, smart switch, and key features built for business needs and customer satisfaction.
Is MightyCall free?
No, MightyCall isn’t free. It offers a trial, but you’ll need to subscribe for full access. Its plans suit small businesses but lack advanced features for larger teams.
If you’re comparing MightyCall competitors, Talkroute gives better support, CRM systems integration, smart call routing, and communication tools to optimize performance and boost productivity.
Stephanie
Stephanie is the Marketing Director at Talkroute and has been featured in Forbes, Inc, and Entrepreneur as a leading authority on business and telecommunications.
Stephanie is also the chief editor and contributing author for the Talkroute blog helping more than 200k entrepreneurs to start, run, and grow their businesses.