Many times, your voicemail greeting is the first point-of-contact for customers, and this is an opportunity to make a great first impression. As long as you keep some simple guidelines in mind, it’s pretty hard to mess up. The second portion of this article includes some examples that you can either take, word-for-word, or use as a jumping-off point to create your own—but first, let’s review 4 basic elements necessary for any professional voicemail greeting.
As a rule of thumb, your callers should get from you 2 basic sentiments: Either thank this person for their call, or apologize for missing it; do both if you like, but it’s good to hit at least one of those bases.
The cardinal rule when recording your greeting is to provide the caller with all pertinent information. Did they reach the right person, and the right business? Can they leave a message? Office hours? Also, if there is a more expedient way to get in touch with you, such as through email, this is something you might include as well.
If you have a very long greeting, there’s a good chance that you will lose potential customers who become frustrated with waiting to leave a message, and just hang up. Keep it short, pleasant, and concise—the best recordings run between 10 and 30 seconds.
Someone is calling you because they are interested, and that’s step 1. If they’ve reached your voicemail, you’re now in a position to retain or lose a potential customer. Listening to a voicemail greeting is mostly about waiting, and while waiting for their turn to speak, your caller is deciding whether this is worthwhile or not. The greatest key to a professional voicemail greeting is to motivate someone to leave a message so that you can retain their business, and you do that by getting into his or her good graces, in under a minute. As you can see by the examples we’ve provided here, it’s not as hard as it sounds:
For a little more in-depth perspective on creating the perfect voicemail greeting, check out our prior article on the subject, How to Record a Good Voicemail Greeting: What Your Callers Aren’t Telling You.
TRY THESE VOICEMAIL GREETINGS ON FOR SIZE
Some Funny Voicemail Greeting Examples
This first set of examples give you an idea of how to use humor in a way that shows how witty you are, without being distasteful or inappropriate (this is important). Of course, you can probably come up with some ideas that are better than these, but the key is to say something mildly amusing that your caller will enjoy, and immediately forget. Elaborate jokes and dark/questionable humor can backfire and turn off your customers.
You have reached ______ (your name) at ______ (your business). Thank you for your call. Please leave your name, number, & message…
1. …and I’ll call you back as soon as I put this fire out.
2. …and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
3. …Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
4. …If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
5. …I would thank you for calling, but I haven’t heard what you have to say yet.
6. …If you’re Natalie Portman, call my emergency line. (Insert your celebrity crush here).
7. …You can also reach me by text, email, Gmail, my other Yahoo! email or Hotmail, Facebook, Twitter, LinkedIn, Google+, my website, or my girlfriend’s cell.
Some Straightforward Voicemail Greeting Examples
Doing it straight may be the best route to take, and this is always a great way to show your professionalism. Remember to keep it brief and get right to the point.
1. You have reached ______ (your name) at ______ (your business). Please leave your name, number, a brief message, and I’ll return your call as soon as possible.
2. You have reached ______ (your name) at ______ (your business). I’m sorry, but I’m momentarily tied up. Please leave your name & number, and I’ll get right back to you.
3. You have reached ______ (your name) at ______ (your business). Thank you for calling. I apologize for the inconvenience, but if your leave your name, number, and message, I will return your call as soon as possible.
4. You have reached ______ (your name) at ______ (your business). Sorry I missed your call. If you’re hearing this, then I’m especially busy today, but I’ll return your call as soon as possible. Please leave your name, number, and message. Thank you!
5. You have reached ______ (your name) at ______ (your business). I’m sorry, but I was unable to take your call at the moment. Please leave me your name, number, and message, and I’ll call you back at the earliest opportunity. Thank you.
Bonus: Check out our article “6 Ways Your Voicemail Can Make or Break Your Business”
Now it’s your turn! Do you have a funny, professional, or just really awesome voicemail greeting template that works for you? Share it in the comments below!
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