Top 7 RingCentral Alternative Solutions to Try Out in 2025

Looking for a RingCentral alternative? You’re not alone. Many businesses want a phone system that fits their needs without the extra cost or features they don’t use. Maybe you need better pricing, more flexibility, or a simpler setup.

The good news? There are plenty of great options. Whether you need VoIP, video calls, or an all-in-one communication tool, there’s a solution for you.

In this article, we’ll explore seven top business phone system alternatives to RingCentral to consider in 2025.

Why RingCentral Users Are Making the Switch

RingCentral offers a variety of features, but many users have reported issues that make it difficult to manage and use effectively.

Here are some of the key reasons businesses consider switching to a different provider:

Poor Customer Support

Many users deal with long wait times, unhelpful responses, and inconsistent answers from support agents. Simple issues often take multiple calls—sometimes over an hour—to resolve, with no clear solution.

Complicated Setup and Navigation

The setup process can be frustrating and more complex than expected. The admin portal is difficult to navigate, often requiring repeated support calls for basic changes. Some businesses struggle with phone number integrations or desk phone updates.

Billing and Contract Issues

Removing unused lines is only allowed within a small window before renewal, and some users weren’t notified in time. Others reported being charged multiple times for the same phone number due to unclear user and device management.

Feature and Integration Problems

Some users find the system too complicated, with overlapping apps that don’t always work well together. For example, Salesforce integration caused confusion over which app to use. Others found messaging registration difficult to set up.

Call Quality and Performance Issues

While some users say the service is reliable, others report problems with audio and video quality. These issues can disrupt business calls and make communication less effective.

Limited Flexibility in Managing Accounts

Many users find it frustrating to make changes in RingCentral. Transferring phone numbers or removing users often leads to problems like double billing or unexpected charges. For growing businesses, this lack of flexibility can be a real headache.

Lack of a User-Friendly Interface

Even experienced users find RingCentral’s admin portal hard to navigate. Simple tasks like updating a phone number or managing user access can be frustrating and often require outside support. This slows things down and makes daily operations harder than they should be.

Messaging and Notifications Overload

RingCentral mixes team messaging with the phone system, which can lead to too many notifications or missed messages. A more customizable and user-friendly messaging setup would make communication easier.

Inconsistent Software Updates and Compatibility Issues

Some users say RingCentral rolls out updates without clear instructions, causing problems with desk phones and other integrations. If you need a stable and predictable system, you’ll find this frustrating.

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7 Best RingCentral Alternatives You Should Check Out in 2025

If RingCentral isn’t working for you, there are better options. Whether you need lower costs, more features, or better support, these seven alternatives offer great solutions.

1. Talkroute

Talkroute is a business communication platform that helps companies manage calls, texts, and meetings from anywhere. It allows you to use your existing phone number while gaining advanced features for call routing, messaging, and video conferencing.

Designed for flexibility, Talkroute works across desktop, mobile, and web, ensuring seamless communication without the need for extra equipment.

With Talkroute, you can maintain a professional presence, improve customer interactions, and streamline internal collaboration—all from one easy-to-use system.

Key features

• Call forwarding & routing – Forward calls to any phone, route them to specific team members, and customize call paths based on schedules.
• Business texting – Send and receive messages from toll-free and local business numbers across desktop, mobile, and web apps.
• Meetings & video conferencing – Host virtual meetings with up to 100 participants, including screen sharing, chat, and collaboration tools.
• Voicemail management – Access voicemail from email, desktop, and mobile apps with voicemail-to-email transcriptions.
• Call recording – Automatically record business calls, store recordings indefinitely, and set permissions for access control.
• Apps & integrations – Use Talkroute on Mac, Windows, Linux, iOS, Android, and web browsers to manage communication from any device.

Business communication made simple: Learn how Talkroute keeps your team connected. See it here.

What Makes Talkroute Different From RingCentral?

Both Talkroute and RingCentral offer business communication solutions, but Talkroute focuses on providing a simple, flexible, and cost-effective system without unnecessary complexity. Here’s how Talkroute stands out:

• No need for new hardware – Talkroute works with any phone—mobile, landline, or VoIP—without extra costs. RingCentral, on the other hand, often requires IP phones or extra equipment for the best experience.
• Easy call routing – Setting up call forwarding and routing is simple with Talkroute. While RingCentral offers similar features, its setup can be more technical and time-consuming.
• Clear pricing with no hidden fees – Talkroute has straightforward pricing, so businesses don’t have to worry about extra costs. RingCentral’s tiered plans and add-ons can add up, making it harder to predict the final price.
• Simple and user-friendly – Talkroute is made for businesses that want a reliable phone system without complications. RingCentral has more enterprise-level tools, but its platform can feel overwhelming for small and mid-sized businesses that just need a professional solution.
• Works on any device – Talkroute’s desktop, mobile, and web apps keep teams connected without special setups. RingCentral offers similar features but may require extra integrations or settings to match Talkroute’s out-of-the-box simplicity.

A business phone system built for success. Watch the demo and see how Talkroute supports your team. See how it works.

2. Dialpad

Source: dialpad.com

Dialpad is an AI-powered business phone system designed for teams of all sizes. It offers VoIP calling, video conferencing, team messaging, and AI-driven call intelligence in one platform.

With real-time transcription, smart call routing, and seamless integrations, Dialpad helps businesses improve communication and boost productivity. Its cloud-based setup makes it easy to use from anywhere, making it a suitable choice for remote teams and growing businesses.

Key features

• AI-powered call transcription – Get real-time voice-to-text transcription for every call.
• VoIP calling – Make high-quality calls from desktop, mobile, or web apps.
• Smart call routing – Directs calls to the right person automatically.
• Video conferencing – Host virtual meetings with HD video and screen sharing.
• Seamless integrations – Connect with Google Workspace, Microsoft 365, Slack, and other business tools.

What Makes Dialpad Different From RingCentral?

Dialpad and RingCentral offer VoIP business phone systems but serve different types of businesses.

Dialpad focuses on AI-powered communication. It provides real-time call transcription, smart call routing, and voice intelligence tools. These features help businesses analyze conversations and automate tasks. If you want a modern, cloud-based system with built-in AI, Dialpad is a strong choice.

RingCentral is designed for businesses that need a full communication platform. It offers advanced call management, video conferencing, and integrations with other tools. It works well for larger companies that need a reliable and scalable system.

3. 8×8

Source: 8×8.com

8×8 is a cloud-based VoIP phone system designed for businesses of all sizes. It offers unlimited global calling, video conferencing, team messaging, and AI-powered analytics in one platform.

With strong security, omnichannel support, and enterprise-grade features, 8×8 is adequate for businesses that need scalable and reliable communication tools.

Key features

• Unlimited global calling – Make calls to over 40 countries without extra fees.
• Omnichannel communication – Manage calls, chat, SMS, and social media messages in one place.
• AI-powered analytics – Gain insights into call performance, customer interactions, and agent productivity.
• Video conferencing – Host virtual meetings with screen sharing and collaboration tools.
• CRM integrations – Connect with Salesforce, Microsoft Teams, and other business applications.

What Makes 8×8 Different From RingCentral?

8×8 works best for businesses with global operations. It offers unlimited international calling, omnichannel support, and strong analytics at competitive prices. With AI-powered insights, it’s a solid option for companies that need detailed performance tracking.

RingCentral, on the other hand, is built for larger enterprises that need a customizable phone system with deep third-party integrations. It stands out with advanced call management, video conferencing, and team collaboration tools.

4. OpenPhone

Source: openphone.com

OpenPhone is a simple and affordable VoIP phone system designed for startups, freelancers, and small businesses. It provides a dedicated business phone number that works on mobile and desktop apps, allowing teams to call, text, and collaborate from one platform.

With shared inboxes, voicemail transcription, and CRM integrations, OpenPhone helps businesses stay organized and responsive without the need for extra hardware.

Key features

• Dedicated business numbers – Get a separate phone number for work on your mobile or desktop.
• Call and text from one app – Manage all business communication in a single platform.
• Shared inboxes – Collaborate with team members by sharing call and message history.
• CRM integrations – Connect with tools like HubSpot and Salesforce for better customer management.
• Voicemail transcription – Read voicemails instead of listening to them.

What Makes OpenPhone Different From RingCentral?

OpenPhone is made for small teams and entrepreneurs who need a simple, budget-friendly phone system. It includes business texting, shared inboxes, and CRM integrations, making it a great option for those who want to keep work and personal calls separate without dealing with a complex setup.

RingCentral, on the other hand, is built for larger businesses that need a full VoIP system with advanced call management, video conferencing, and omnichannel support.

5. Vonage

Source: vonage.com

Vonage is a cloud-based VoIP phone system designed for businesses of all sizes. It provides voice, video, and messaging services with a focus on flexibility and scalability.

With customizable plans, strong integrations, and a reliable mobile app, Vonage is suitable for businesses that need a versatile communication solution.

Key features

• VoIP calling – Make and receive high-quality calls from anywhere.
• Mobile and desktop apps – Stay connected with business calls, texts, and video meetings.
• Call recording – Record calls for quality assurance and compliance.
• Virtual receptionist – Automatically route calls to the right department or employee.
• CRM integrations – Connect with Salesforce, HubSpot, and other business tools.

What Makes Vonage Different From RingCentral?

Vonage is a solid option for small to mid-sized businesses that want a flexible phone system with strong mobile features and integrations. It lets businesses build a custom communication package based on what they need, making it a good fit for those looking for a tailored solution.

RingCentral, on the other hand, is a fully unified communications platform. It includes advanced call management, video conferencing, and omnichannel support, making it better for larger businesses that need a scalable and feature-rich system.

6. Grasshopper

Source: grasshopper.com

Grasshopper is a virtual phone system designed for small businesses and solo entrepreneurs.

It provides a professional business number without the need for extra hardware, allowing users to make and receive calls, send texts, and manage voicemails from their mobile or desktop.

With affordable pricing and a simple setup, Grasshopper is a suitable choice for businesses looking for a no-frills, easy-to-use phone solution.

Key features

• Call forwarding – Redirect calls to your mobile or landline so you never miss a call.
• Custom greetings – Create a professional voicemail message for your business.
• Mobile and desktop apps – Manage calls and texts from anywhere.
• Business texting – Send and receive messages using your business number.
• Voicemail transcription – Get voicemails automatically converted into text for quick reading.

What Makes Grasshopper Different From RingCentral?

Grasshopper is designed for small businesses and solo entrepreneurs who need a simple, affordable virtual phone system. It focuses on essentials like call forwarding, voicemail, and business texting. It can help those who want a professional phone presence without extra hardware or complicated features.

RingCentral, on the other hand, is a full-scale unified communications platform built for larger teams and enterprises. It includes advanced call management, video conferencing, team messaging, and omnichannel support.

7. Aircall

Source: aircall.io

Aircall is a cloud-based call center and business phone system designed for sales and support teams. It offers VoIP calling, call routing, analytics, and CRM integrations, making it easy for teams to manage customer interactions efficiently.

With a quick setup and strong collaboration tools, Aircall is an option for businesses that need a scalable and user-friendly communication platform.

Key features

• Call routing – Automatically direct calls to the right team member or department.
• Voicemail-to-email – Receive transcribed voicemails in your inbox for quick access.
• Call analytics – Track call performance and team productivity with real-time insights.
• CRM integrations – Connect with Salesforce, HubSpot, Zendesk, and other tools.
• Shared call inbox – Collaborate with teammates by managing calls together.

What Makes Aircall Different From RingCentral?

Aircall is designed for sales and customer support teams. It includes call routing, analytics, and CRM integrations to help businesses improve customer interactions. It’s an adequate choice for companies that need a simple, cloud-based call center solution.

RingCentral, on the other hand, is a fully unified communications platform built for larger enterprises. It offers advanced call management, video conferencing, team messaging, and omnichannel support.

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Talkroute: The Easy Way to Manage Business Calls and Texts

A business phone system should be simple, flexible, and easy to use. Talkroute gives you everything you need to manage calls, texts, and video meetings—all without expensive hardware or complicated setup. Whether you’re in the office or on the go, Talkroute keeps you connected with your team and customers.

Make and Receive Calls From Anywhere

Talkroute lets you make and receive business calls from your desktop, web browser, or smartphone. No extra equipment is needed—you can use your existing devices while keeping your personal number private. With unlimited minutes for toll-free and local calls, you can stay connected without worrying about extra costs.

Send Business Texts and Keep Conversations Organized

Customers expect fast responses, and texting is one of the best ways to engage with them. Talkroute allows you to send and receive SMS and MMS messages using your business number. You can manage conversations from the app, get text-to-email notifications, and keep all messages in one place.

Hold Video Meetings With No Extra Software

Collaboration should be simple. With Talkroute, you can host video meetings with up to 100 participants—no downloads required. Share your screen, use the built-in whiteboard, and keep your team connected from anywhere. Your guests just click a link to join, making meetings easy and hassle-free.

Manage Voicemails From Anywhere

Never miss an important message. Talkroute lets you access voicemails through email, your browser, or the mobile app. You can set up personalized greetings, store unlimited messages, and even read voicemail transcriptions when you’re too busy to listen.

Customize Your Phone System in Seconds

Talkroute makes it easy to adjust call routing, set up custom greetings, and manage business hours—without IT support. Whether you need to forward calls to different team members or create an automated menu for customers, you can do it all in just a few clicks.

Separate work and personal calls with ease. Try Talkroute’s business phone system for free. Start here.

FAQs About RingCentral Alternative Solutions

What is the best RingCentral alternative?

Talkroute is the best alternative to RingCentral for businesses that want a flexible phone system with advanced features at a lower cost. It offers call recording, an easy-to-use mobile app, and seamless call routing to keep teams connected.

Unlike RingCentral, Talkroute is built for small businesses that need a reliable cloud phone system without complex setups or extra fees.

With voicemail transcription, auto attendant, and team messaging, it delivers everything businesses need for smooth business communications without the high costs of a large unified communications platform.

What is the rival of RingCentral?

Talkroute is a strong rival to RingCentral, offering a simple yet powerful business phone system.

It provides unlimited phone calls, a reliable mobile and desktop app, and essential team collaboration tools without the complexity of enterprise-level platforms.

With features like video conferencing, contact center support, and customizable call routing, Talkroute helps businesses stay connected without unnecessary costs.

Who is RingCentral’s competition?

RingCentral competes with several business phone system providers, but Talkroute stands out as the best alternative to RingCentral for businesses that want an easy-to-use cloud phone system.

It offers call recording, auto attendant, and a smooth desktop and mobile app experience, making it a strong choice for companies that need a reliable yet affordable solution.

Is Google Voice better than RingCentral?

Google Voice works for individuals or freelancers, but it lacks many of the advanced features businesses need. It doesn’t offer a full unified communications platform, team messaging, or a real contact center solution. RingCentral has more business communications tools, but

Talkroute is a better choice for businesses that want a feature-rich small business solution. With voicemail transcription, video conferencing, and unlimited calling, Talkroute delivers a more complete business phone system than Google Voice at a lower cost than RingCentral.