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CMS Requiring Medicare Agents to Record Calls in October - Phone Agents Must Record Conversations
Working in any healthcare field, such as Medicare Advantage services, comes with its own separate challenges. These challenges won’t get

Recent Posts

  Even the most professional people can have trouble starting their day on time. It typically stems from a couple
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It’s a new age of small business, and the ways in which entrepreneurs approach it are changing right along with
What to Do When You Get Bad Review
  Even if you have an excellent product and fantastic customer service, someone will inevitably leave a bad review about
  As virtual service providers proliferate more and more, many people are now aware that these systems are perfect for
  It’s a point of pride for business owners that they “wear a lot of different hats”, or have their
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  It would be nice if your business only received one call at a time, but that of course isn’t

Paul HoweyAll Posts