why customers text

Reasons Why Your Customers Want to Text You

Did you know that over 6 billion texts are sent every day?! Like most new technology, texting did take time to take hold with the public. In 1995, the average American sent just 0.4 text messages per month, according to Mobivity, and by 2000, the number still stood at just 35 a month– or about one text a day. The average American sends about 94 of them per day. Of course, many of these texts come from businesses or bots, not real people. Still, Americans are defaulting to text as their preferred communication medium more & more often. Texting is not a uniquely American habit, either. About five billion people, or 65% of the world’s population, enjoy access to texting. Why do people everywhere love to communicate by text message? And why would a customer want to text your small business instead of calling, emailing, or contacting you through social …

How Business Can Benefit from Virtual Phone Number

How Your Business Can Benefit from a Virtual Phone Number

  As virtual phone numbers were basically created for businesses, it’s a given that they carry with them a lot of benefits for businesses. Those benefits are not always spelled out for businesses by the virtual service providers, though, so we thought it fitting to show exactly what you can do with a virtual phone number as a small business owner. In their function, they function pretty much the same exact way as a normal number, but in addition to the standard service that you would get with any other number that you’re used to, virtual numbers are actually quite a bit more versatile. It’s kind of like when you switch from using CDs for your music to using mp3s. You’ll be able to do a lot more with mp3s than CDs, and you’ll be able to do it quicker, more cheaply, and more easily. Your business has more options …

which do you need

Toll Free or Local Number: Which One Does Your Business Need?

  Something as simple as a phone number isn’t often on the minds of entrepreneurs starting a business for the first time. With most business tools found in the cloud or on your computer, you probably won’t need to worry about your phones until you have at least a few customers. As your company grows and evolves, the number of phone calls you have to handle will increase, and having a professional phone number will prove to be invaluable. This leaves you with an important choice to make; should you go with a local or toll-free phone number? These different types of phone numbers provide a similar user experience, but offer a diverse range of opportunities along the way, making it critical that you consider them carefully. Before diving into the differences between these number options, it’s a good idea to take a look at what they are.   What …