why customers text

Reasons Why Your Customers Want to Text You

Did you know that over 6 billion texts are sent every day?! Like most new technology, texting did take time to take hold with the public. In 1995, the average American sent just 0.4 text messages per month, according to Mobivity, and by 2000, the number still stood at just 35 a month– or about one text a day. The average American sends about 94 of them per day. Of course, many of these texts come from businesses or bots, not real people. Still, Americans are defaulting to text as their preferred communication medium more & more often. Texting is not a uniquely American habit, either. About five billion people, or 65% of the world’s population, enjoy access to texting. Why do people everywhere love to communicate by text message? And why would a customer want to text your small business instead of calling, emailing, or contacting you through social …

How Business Can Benefit from Virtual Phone Number

How Your Business Can Benefit from a Virtual Phone Number

  As virtual phone numbers were basically created for businesses, it’s a given that they carry with them a lot of benefits for businesses. Those benefits are not always spelled out for businesses by the virtual service providers, though, so we thought it fitting to show exactly what you can do with a virtual phone number as a small business owner. In their function, they function pretty much the same exact way as a normal number, but in addition to the standard service that you would get with any other number that you’re used to, virtual numbers are actually quite a bit more versatile. It’s kind of like when you switch from using CDs for your music to using mp3s. You’ll be able to do a lot more with mp3s than CDs, and you’ll be able to do it quicker, more cheaply, and more easily. Your business has more options …

Text Messaging Small Business

Text Messaging & Small Business: Why Text is So Important

We live in a much different world today, and small business can be said to be at the forefront of changing times because commerce usually leads the push into the future. That’s a much larger conversation, of course, but one of the things that serves as a perfect example of this change is text messaging in business. Not only do you probably communicate a great deal with your colleagues and employees through text, but the need for text with your customers has most likely been developing for a few years now. If you’re like most small businesses, customers are increasingly contacting you with a text message, rather than a phone call. As is always the case with advancing technology in business, you are forced to either get on board or be left behind. This is why text messaging is so important. We All Prefer Text, and Customers are No Exception …