How You Can Benefit From a Remote Office Phone System

  More and more people are now willing to work remotely, therefore remote office phone systems have continued to gain importance. Modern office remote phone systems come with less maintenance obligations and can be extended allowing the addition of more phone lines without the need for extensive maintenance or attendance by technical staff. A remote office phone system should provide workers with the flexibility and mobility that they need to work remotely. It should maintain worker communications but also make communication channels more effective. There are different options, which remove the maintenance and servicing of telephony equipment at the office.   Here are the top ways you can benefit from a remote office phone system:   1. Cost Perhaps the biggest drive for getting a remote phone line system in comparison to a fixed-line at the office is cost. For instance, non-fixed VoIP systems deliver excellent cost benefits compared to …

How to Prepare Your Business for a Possible Recession

  Small business owners face an uncertain future right now. Media outlets, political leaders, and economists have talked about a possible (likely) “recession” and even the potential for a “depression.” We may have no control over global economic policy, but we can do a lot to help to keep a recession from happening in our own homes and workplaces. That’s why we prepared this brief guide to help you cut through the language of fear and focus on what you can do to help your business grow during a possible recession. What Is a Recession?   Technically, a recession occurs when the Gross Domestic Product (GDP) of a nation contracts for two consecutive quarters. The last time a recession hit the U.S. was in December 2007. That recession ended in June 2009. Normally, the U.S. economy experiences a recession every four years. However, between 2009 and 2020, there has been …

8 Major Benefits of Using Automatic Call Distribution

  The benefits of an Automatic Call Distribution system are numerous when it comes to the success of a business. However, it is important to define Automatic Call distribution to enable a clearer understanding of its significant benefits. Automatic Call Distribution, often referred to as ACD, is a system of answering and routing incoming calls to the most appropriate sales agents to handle the needs of the caller. The ACD call routing system works based on a set of algorithms and pre-integration with other technology. Such as Computer Telephony Integration (CTI) and Interactive Voice Response (IVR). The CTI and IVR, coupled with predefined rules and information like a priority, first in first out, and skill-based routing help to provide self-service and intelligent transfer of calls to appropriate departments within a company. Ultimately, the ACD helps a business to build an efficient customer resolution platform.   ACD has lots of benefits, …

Should Your Startup Get A Vanity Phone Number?

  Are you part of an up-and-coming startup? Are you able to be reached by new prospects easily and in a memorable way? Let’s™ face it, potential clients are bombarded by information for all kinds of services every moment of the day. Thanks to the internet everyone is just a quick search away but the needs of every business prospect are different. So you should ensure that your startup is easily able to connect with clients needs from day one.     How Vanity Phone Numbers Can Give Your Business an Edge   Have you considered the amount of prospects that you may be leaving behind by foregoing a business phone system? Believe it or not this is a common problem amongst new startups that are trying to cut costs. As more and more consumers are able to connect to new business start ups online and through social media, many …

12 Powerful Business Tips to Increase Your Sales in 2020

  Sale strategist Jill Konrath once noted that “Sales is an outcome, not a goal. It’s a function of doing numerous things right”. If you want to make 2020 your biggest moneymaker yet, then you’ll need more than one tool in your toolbox. Which is why having some general advice and helpful tips on hand can aid in propelling your business even further..   Here we provide our 12 most powerful tips to help you increase sales in 2020:     1. Use phone tracking It’s estimated that phone call leads deliver between 5 – 10 times, as much revenue as online form submissions. Despite the fact that calls are typically the biggest revenue generator, most businesses fail to track them. This means that they have no idea which of their marketing channels are leading to those calls. The failure to track calls can, in turn, lead to misallocating advertising …

Ready, Set, Action Camera: The Story of GoPro Founder Nick Woodman

  Follow your passion. Is that profitable career advice? Or a one-way ticket to life as a starving artist, gamer, or writer? According to Nick Woodman, founder and CEO of the American technology company GoPro, your passions are your most reliable guides in life and in business. Nick started creating his product after watching amateur photographers like himself struggle to take pictures while surfing the waves in Australia and Indonesia. Today, the business pulls in more than $1 billion in annual revenue. While Nick may have achieved success by following his passions, you probably know many other entrepreneurs who have followed their passions straight into penury. You know it takes more than passion to lift an entrepreneur from a failed company to an internationally successful one. Nick knows that, now, too. After GoPro nearly went belly up in 2017, Nick admitted that long-term success required a big dose of realism …

Useful Benefits of Using a Business Phone System

  Clear and concise communication is important to grow your business no matter which sector you are working in. As your business starts growing, it is essential for you to outgrow your phone lines beyond your personal mobile numbers. There are a number of tasks that need to be done via phone calls. Whether you are calling your customers, doing cold-calling to boost sales or conducting telephonic interviews, a business phone number will make things easier for you. Your employees need a secure communication system to contact each other as well as their prospective clients. It’s important to have a common shared platform for all your team. For busy sales representatives, a business phone system is a must-have.   Here are some of the top-notch benefits of using a business phone system:   Save on costs and time The old school fax system is outdated now, and you want to …

Marketing 101: The Comprehensive Guide for Business Owners

Effective marketing introduces your products and services to the people who might want to buy them. For B2C (business to consumer) companies, that means connecting with individual consumers, and for B2B enterprises, it means cultivating relationships with other businesses. In this comprehensive guide to marketing, we’ll look at the fundamentals of marketing, including what it is, what it isn’t, its major components, and some of today’s most efficient and productive marketing strategies.     What Marketing Is … And Isn’t   Ask 10 small business owners to define marketing, and you’ll get 12 different answers. For some entrepreneurs, marketing is a slippery, squishy concept that means … whatever they want it to mean. Unfortunately, this approach doesn’t help you sell more products or secure more clients. Real marketing has firm boundaries, and it interacts in defined ways with the other components of your business. What Is Marketing?   The American …

Why Business Communication is Crucial to Your Company’s Success

  Effective business communication plays a vital role in all aspects of business. It affects processes and efficiency in all departments of the organization. If there’s poor communication, your business may encounter many unforeseen problems like delayed projects, disgruntled customers, and diminishing productivity. Read on and learn more!   Types of business communication   Internal upward communication In internal upward communication, information flows from the lower levels of hierarchy to the upper levels. This includes feedback, reports, and surveys that employees use to deliver information to team leaders. Furthermore, employees can express their feelings, ideas, and requirements. Upward communication also helps the top management to know the changes to make to the business. For instance, a marketing report may include statistics such as social media management, website visitors, and total leads generated. When a business allows subordinates to make their contribution, they are influenced to work more and hit their …

How Emily Weiss Shook Up the Beauty Industry With Glossier

What does it take for a 33-year-old female blogger to raise $100 million in venture funding, build a $1.2 billion business, and make Time’s Next 100 list? According to Emily Weiss, the founder of Glossier who accomplished all the above, it takes an unbeatable brand. “I am crazy for good branding,” she said, “and I admire companies that get it right.” Get it right, she did. Emily, who started adult life as an intern at Teen Vogue and then as an independent beauty blogger, has flipped the established beauty industry upside down with her creative messages, packaging, and products. Here’s how she did it: Why the Beauty Industry Is So Difficult to Disrupt   Women and men have been applying makeup as a beauty treatment for about 5,000 years now. From ancient people who applied beauty treatments made from henna, chalk, and soot to modern folks who rely on elegant …