The Best magicJack Alternative for Your Business: Top 7 Picks

If you’re running a business, you need a phone system that does more than just make calls. Maybe magicJack worked for you in the beginning, but now you’re ready for something with more features, better call quality, and support you can count on.

There are plenty of options out there, but not all of them are made with business needs in mind. Whether you want to handle calls from your laptop, record conversations, or keep your team connected with messaging and video meetings, the right platform can make a big difference.

To save you time, we have put together a list of the best magicJack alternatives for business use. These picks are simple to use, packed with helpful features, and work well whether you’re a solo business owner or managing a team. Read on to learn more!

What Is magicJack for Business?

Source: magicjack.com

magicJack for Business is a simple and low-cost VoIP phone service. It’s a good choice for small businesses or solo workers who want a basic phone system without spending too much.

You get a local number, an auto attendant to greet callers, and internet fax features. It also comes with a few helpful tools like call transfer, call queue, three-way calling, and a conference bridge.

Why Are Businesses Looking for magicJack Alternatives?

magicJack is simple and cheap, but many businesses feel it doesn’t give them what they need. Here’s why some teams are switching to other options.

It Only Works for Phone Calls

magicJack is okay if you just want to make and receive calls. But most businesses need more. They want to send texts, chat with customers, or even do video calls. magicJack doesn’t support any of that.

It’s Hard to Grow With It

Each magicJack line is tied to one number. If you hire someone new, you have to buy another subscription. That gets messy fast.

Other phone systems let you share numbers or use extensions, which makes it easier to manage a team.

You Can’t Use It Outside the U.S. and Canada

magicJack doesn’t work if you need numbers in other countries. You also can’t port in international numbers. If your business has global customers or remote teams, this is a big problem.

You Pay Extra for Key Features

Some helpful tools, like voicemail and caller ID, are included. But if you want an auto-attendant to route calls, that costs more every month. So, the price can go up quickly if you need more features.

You’re Stuck With Yearly Plans

magicJack only sells one-year or three-year plans. That means you’re locked in. If the service doesn’t work for you later, it’s not easy to switch. Many businesses want more flexible options.

Affordable plans that give your business more. See why Talkroute is a step up.

What Key Features Should You Look for in a magicJack Alternative?

When looking for a better phone system than magicJack, it’s good to know which features really matter. Below are a few key features to look for in a magicJack alternative.

Unified Business Communications

Look for a platform that brings everything into one place. This means phone calls, video meetings, messaging, and even online faxes. When you have all your tools in one system, your workday becomes easier.

You can reach people from anywhere on your phone or computer without switching between apps. A good option will let you talk to your team, hold video meetings, and send quick messages, all from one app.

Auto Attendant

An auto attendant helps you handle calls without needing a receptionist. You can set a greeting and create a simple menu. This makes sure callers get to the right person or department without any hold time.

It also makes your business sound more professional. If you want to save time and help callers faster, go with a phone system that has this feature.

Call Recording

Call recording can be very useful. It lets you go back and listen to past calls. This can help with training your team or handling customer problems.

Some systems also offer call analytics, which can show trends or common issues. If your business talks to a lot of customers, having call recording and data tools can help you improve how you handle calls.

Menus, extensions, voicemail, and more. See what you’ve been missing with magicJack.

Top 7 magicJack Alternatives That Fit Your Business

Looking for a better phone system than magicJack? Here are seven solid alternatives that give you more features, better support, and work great for business use.

1. Talkroute

Talkroute is a business phone system that helps teams stay connected. It lets you manage calls, texts, and video meetings from your computer, phone, or web browser. You can keep your current business number and still get features like call routing, voicemail, and texting.

It’s made for businesses that want to stay professional and organized without extra equipment. Whether your team works in the office or remotely, Talkroute keeps communication simple and in one place.

Key Features

• Call forwarding and routing – Send calls to any phone and route them based on time or team
• Business texting – Send and receive messages from your business number on any device
• Meetings and video conferencing – Host video meetings with up to 100 people with screen sharing and chat
• Voicemail management – Get voicemails by email or app with transcriptions included
• Call recording – Record calls automatically and control who can access them
• Apps and integrations – Use on Mac, Windows, Linux, iOS, Android, or a browser with no setup hassle
• Auto-attendant – Guide callers to the right person or department with a multi-level phone menu
• Multi-level call menus and extensions – Set up custom menus with single or multi-digit extensions to send calls to the right team or department

Need more than just a dial tone? See why Talkroute is a smarter alternative to magicJack. Book a demo now.

2. Dialpad

Source: dialpad.com

Dialpad is a business phone system that brings voice, video, and messaging together in one platform. It uses artificial intelligence to support features like real-time transcripts and call summaries.

Dialpad works on both desktop and mobile, and it connects with tools many businesses already use.

Key Features

• Unified communication – Make voice calls, join video meetings, and send messages in one place
• AI-powered call summaries – Get automatic transcripts and notes after each call
• Mobile and desktop apps – Use on your computer or phone to stay connected from anywhere
• HD video conferencing – Run video meetings in high quality with teams or clients
• Integrations – Connect with tools like Google Workspace and Microsoft 365

3. RingCentral

Source: ringcentral.com

RingCentral is a cloud phone system that lets businesses handle calls, texts, and video meetings all in one place. It works over the internet, so there’s no need for landlines or extra equipment.

You can use it on a computer, phone, or tablet, which makes it flexible for different team sizes and work setups.

Key Features

• Call routing and forwarding – Send calls to the right team members so nothing is missed
• Cloud calling – Make and take calls online with clear audio without using landlines
• Video meetings – Host video calls with screen sharing and chat features
• Voicemail to text or email – Get voicemails delivered as written messages for quick updates
• Team messaging – Chat one-on-one or in groups to keep communication simple

4. Nextiva

Source: nextiva.com

Nextiva is a VoIP phone system that lets businesses make calls, hold video meetings, and send messages from one cloud platform. It’s designed for businesses of all sizes and works well for teams that need a system that can grow with them.

Nextiva runs over the internet and comes with tools to help manage communication and track performance.

Key Features

• VoIP calling – Make unlimited voice calls with clear audio across the country
• Auto-attendant – Send calls to the right department without needing a live receptionist
• Team messaging – Use built-in chat to talk with team members quickly
• Call analytics – See call activity and team performance in real time
• Video conferencing – Run virtual meetings with screen sharing and collaboration tools

5. Vonage

Source: vonage.com

Vonage is a cloud-based phone system that gives businesses access to voice calls, video meetings, and messaging in one place. It works on both desktop and mobile, which makes it easier to stay connected while working from different locations.

Vonage offers basic tools that help teams manage communication without needing extra hardware.

Key Features

• Call forwarding – Send calls to other numbers so you don’t miss anything when you’re away
• VoIP calling – Make and receive calls online with clear audio
• Video conferencing – Join HD video calls with screen sharing for remote meetings
• CRM integration – Connect with tools like Salesforce and HubSpot to track customer calls and messages
• Mobile and desktop apps – Handle calls and messages from your phone or computer

6. Ooma Office

Source: ooma.com

Ooma Office is a VoIP phone system made for small businesses that want simple and budget-friendly tools. It offers features like virtual faxing, call forwarding, and voicemail without needing complicated setup or hardware.

It works on both mobile and desktop, so you can stay connected from anywhere.

Key Features

• Virtual receptionist – Answers calls and sends them to the right person automatically
• Call forwarding – Redirects calls to your mobile or landline when you’re not at your desk
• Mobile and desktop apps – Lets you manage calls from your phone or computer
• Voicemail-to-email – Sends voicemail messages straight to your inbox
• Call blocking – Stops spam and unwanted calls from getting through

7. OpenPhone

Source: openphone.com

OpenPhone is a VoIP phone system made for startups, freelancers, and small businesses. It gives you a separate business number that works on both mobile and desktop. You can make calls, send texts, and work with your team from one easy-to-use app.

It’s a simple way to stay organized without needing extra equipment.

Key Features

• Dedicated business numbers – Get a separate phone number for work on your phone or computer
• Call and text from one app – Handle all business communication in a single place
• Shared inboxes – Share call and message history with your team for better teamwork
• Voicemail transcription – Read your voicemails instead of listening to them
• CRM integrations – Connect with tools like HubSpot and Salesforce to manage customers

Recommended reading

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5 Online Business Phone Systems for Growing Companies

How to Set Up a Business Phone Number in 3 Easy Steps

Why Talkroute Works Best as a magicJack Alternative for Your Business

If you run a business, you know how important it is to stay connected with your customers.

Talkroute gives you everything in one place. You can manage calls, texts, meetings, voicemails, and team settings from a single app. You don’t need new hardware. You don’t need tech skills to set it up.

It works for small teams or growing businesses that want a clean, easy-to-use phone system. Whether you’re answering calls from a desk or texting from your phone, Talkroute helps you stay connected with your customers in a simple and flexible way.

Take Calls From Anywhere

You don’t have to stay by your office phone. Talkroute lets you forward calls to your mobile phone, landline, or computer. You can even send calls to your team’s laptops. If someone is working from home, they can still pick up business calls.

You can choose how and when the calls ring. Want all your phones to ring at once? Or maybe you want one phone to ring first, then another? You can set it up your way.

You can even set custom times for when each device should ring. It helps your team stay available without being stuck in one location.

Text From Your Business Number

Many people prefer texting over phone calls. With Talkroute, you can send and receive texts from your business number. You can use your local number, a toll-free number, or even a vanity number.

You and your team can check messages from a computer, phone, or tablet. You’ll get email alerts for new messages, and you can reply right from the app. You can also choose who in your team gets access to each number’s messages.

Meet Face-To-Face With Video Calls

Need to speak to someone face-to-face? You can start a video call right from the app. Talkroute supports up to 100 participants, so it works well for team meetings or calls with clients.

You can share your screen to show a presentation or walk someone through an issue. There’s also a whiteboard feature if you want to draw out an idea.

You can even chat or send files during the meeting. And soon, you’ll be able to record meetings to review them later.

Use Apps On All Your Devices

Talkroute works on desktop, mobile, and web. You can use it on Mac, Windows, Linux, iOS, and Android. You don’t need any special hardware. Just install the app, and you’re ready to go.

You’ll get voicemail alerts and message notifications. You can make and take calls right from your computer or smartphone. It makes it easy to stay in touch with customers even when you’re away from your desk.

Customize Menus and Extensions

Talkroute helps you build a phone system that works for your business. You can set up menus to direct callers to the right place. For example, they can press 1 for sales or 2 for support.

You can also create submenus. These are helpful if you want to add more options, like choosing a language or picking a location. If you want to give out direct extensions for each team member, you can do that too.

Need to share your hours or other info without picking up the phone? Set up automated messages that play when someone calls.

Record Calls for Training and Safety

You can record both incoming and outgoing calls. This helps with training, reviewing past conversations, or solving disputes. All your recordings are saved with unlimited storage, and you can access them anytime.

You can also give access to certain team members while keeping other calls private. You choose who can listen to, manage, or delete the recordings.

Manage Voicemail Easily

Talkroute voicemail is simple to use. You can check messages in the app, on your computer, or in your email. Each message comes with a recording and a written version, so you can read it if you don’t want to listen.

You can create different mailboxes for each team member or department. That way, voicemails go to the right person. You can also set mailboxes for after-hours calls. Everyone stays organized, and nothing gets missed.

From basic to business-ready in minutes. Try Talkroute free for 7 days!

FAQs About magicJack Alternatives

What is the best alternative to magicJack?

If you’re looking for the best magicJack alternative, Talkroute is a solid pick. It gives you much more than just basic phone service. You get features like call forwarding, call recording, voicemail transcription, and even video conferencing, all in one virtual phone system. Unlike magicJack, which mostly focuses on basic calling features, Talkroute feels more like a real business phone system that helps you manage business calls across multiple phone lines.

Is magicJack obsolete?

magicJack still works, but it’s starting to feel a bit outdated. It’s fine for simple phone calls, but it doesn’t really hold up when compared to newer VoIP provider options. Most businesses today want more than just unlimited calling. They also need smart call forwarding, video calls, and helpful tools like voicemail transcription.

Which is better, Ooma or magicJack?

Between the two, Ooma usually offers more features, especially for small businesses. It includes some advanced features like call recording and better support for multiple phone lines, while magicJack sticks to very basic phone service. But if you compare both with something like Talkroute, neither one really measures up. Talkroute brings in extras like video conferencing, unified communications solutions, and a full-featured phone system built for business. It also charges per user, so you only pay for what you actually need.

Is Google Voice better than magicJack?

Google Voice can be better if you’re looking for flexibility. It gives you a decent virtual phone system with helpful tools like call forwarding and voicemail. But it still lacks a lot when it comes to running a complete business phone system. magicJack is cheaper and focused on basic calling features, but it doesn’t scale well. For teams that need dependable support for business calls, video calls, and other tools from a strong VoIP provider, Talkroute is the better fit. It’s designed for business use, which makes a big difference.