Phone System Thursdays

Let’s supercharge your phone system.

The Complete Guide to Business Text Messaging in 2026
Over 50% of consumers prefer texting for customer service inquiries, and that preference is only accelerating. For small businesses &

Recent Posts

15 Ways Businesses Use the Talkroute API for Phone Automation
Business phone automation means connecting your cloud phone system to APIs so that phone calls, SMS, routing, and internal notifications
What Can You Build with a Business Phone API
Modern businesses use an average of 87 different software tools to manage everything from sales pipelines to customer support tickets.
automation in business
Businesses everywhere are asking the same question: will AI replace receptionists, or is the reality more nuanced than the headlines
How AI Receptionists Improve Customer Response Time
Most callers expect near-instant answers, not voicemail, long ring times, or hold queues. For service businesses, AI receptionist response time
AI Receptionist vs Answering Service: What’s the Difference?
Many businesses already use an answering service to avoid missed calls when staff are busy, closed, or out in the
How an AI Receptionist Helps Small Businesses Capture More Leads
Most inbound phone calls to a small business represent real revenue opportunities - someone looking for a quote, scheduling a
What Is an AI Receptionist? How Small Businesses Are Using
Customer calls into a local service business at 6:15 PM. The team is finished for the day, the owner is
Mobile Hustle: Run Your Business From Your Cell Phone
More often than not, founders & small teams now operate their entire company from an iPhone or Android device. The

Paul HoweyThe Moving Parts: Breaking Down Your Virtual Phone System