There are hundreds and thousands of companies across the world that provide VoIP services. These companies exist because there is a market for it. Every VoIP provider has one thing which is different than the other. However, when we talk about the best VoIP provider in the USA, it is very easy to drill down to a handful of companies that are native and provide the best VoIP infrastructure for businesses to thrive. Among these companies, Talkroute is one of the fastest-growing VoIP providers in the country already serving thousands of small and medium-sized businesses.
Talkroute has seen exponential growth since inception. This is only possible when there is a hand holding with customers to understand their problems and to try to solve them with cutting edge technology. The customer feedback and customer satisfaction is the master plan for Talkroute’s success. There are a few reasons as to why Talkroute customers consider it the best VoIP provider in the USA.
Free Trial- When it comes to the American customers, a simple ‘try before you buy’ logic is applied to bring transparency before decision making. Talkroute provides a free US phone number for its customers to try the system for a week and make a decision if they want to continue with it. The idea is to get the customer acquainted with Talkroute and have them do their own research before they make a purchase, which they do in most cases.
Unlimited calling and texting- Almost every telecom provider is now providing unlimited phone and data plans. Similarly, it is extremely important for the business to get unlimited calling and texting using a local phone number from Talkroute. It doesn’t really matter if you want to receive a phone call on your app or you want to use the call forwarding feature.
Number choices- Every VoIP provider works with the virtual number. It is basically the identity of the caller. Talkroute is fully capable of readily providing hundreds of choices for virtual phone numbers of all types. These numbers can be local state-specific numbers or toll-free numbers or for that matter vanity phone numbers.
Internet is not a limitation- Unlike other VoIP providers, Talkroute works online and offline. Most of the VoIP providers work only on the internet and the best they can do is get the call forwarded in case there is no internet connectivity. On the other hand, Talkroute has the technology that allows customers and users to call directly using their phones even if there is no internet available.
Support and sales staff- Sales will not do any good if the support is not provided properly. At Talkroute, we have employees within the United States who are always excited and readily available to help. Besides that, the support portal has detailed explanations of any questions that a customer might have.
Ideal for small businesses- There is agility in the Talkroute virtual phone system. It has features that are best fit for small businesses with the team size from 1 to 50 people. Some of the amazing features are, call stacking, live call transfers, call recordings and hours of operations to manage the call volume well. If you have a large organization, you must contact Talkroute for a customized plan.
Works on all devices- Choosing the right phone system can be difficult at times. However, just be sure that the virtual phone system that you are selecting is able to work on all the devices like Talkroute. That is the whole point of getting a virtual number so that you can make and receive phone calls from any part of the world using the internet.
Reporting and permissions- What good is the system if you are unable to derive reports out of it? Talkroute provides details for every call made or received in the system. It also allows you to set different level of permissions that provides access to team members based on their role and needs.
Above are some of the bullet points that make Talkroute stand out from other VoIP providers. Based on the customer experiences shared recently, it can be said that Talkroute is the first choice when it comes to selecting a virtual phone system provider for any business across the United States of America and Canada.
In the end, we would like to conclude by saying that Talkroute believes in customer satisfaction the most and fair trade practices. Therefore, we want every first time uses to come and sign up on the website and check out the system for themselves to see if it meets their expectations to get a business phone system for their business. By experiences, we can say that there will be hardly anything that you might miss as a feature or capability in Talkroute’s advanced virtual phone system.
Stephanie is the Marketing Director at Talkroute and has been featured in Forbes, Inc, and Entrepreneur as a leading authority on business and telecommunications.
Stephanie is also the chief editor and contributing author for the Talkroute blog helping more than 100k entrepreneurs to start, run, and grow their businesses.