Text Messaging
Business texting from your business number.
Manage incoming and outgoing messages for your toll free and local phone numbers. Today there are more businesses than ever before — and most are texting with their customers. Now you can ensure that you never miss the chance to speak to new and existing clients!
Benefits of Text Messaging
It’s time to ditch your old-school phone system.
SMS & MMS Messaging
Send & receive business text messages
Gain an advantage over your competition — about 61% of businesses still don’t use SMS or MMS:
85% of customers prefer receiving text messages over a phone call or email.
68% of consumers would prefer to use text messaging to contact a company with questions.
53% of clients say they feel more positive toward a brand that responds to text messages.
Business text messaging is a great way to stay in touch with your customers and increase overall efficiency.
Easy to Manage Text Messages
Access messages online & with our apps
The Talkroute desktop, web & mobile apps make it easier than ever to manage all of your business text messages. Our apps are available for MacOS, Windows, Linux, iOS & Android. Text messaging is also accessible in supported browsers.
Now you can quickly review messages & send a reply or even initiate a call back with the push of a button.
Download our apps to begin managing text messages from your PC & smartphone today.
Toll Free & Local Numbers
Text messaging for all business numbers
Whether you register a new phone number or transfer an existing number to Talkroute, we can provide text messaging for all of your phone numbers.
Our toll free numbers, 800 numbers, vanity numbers, & local numbers are capable of sending & receiving business text messages.
Text-to-Email Notifications
Your business text messages sent to your inbox
When a text message is sent to your business phone number, you will receive a notification by email with the caller’s information, the number they texted & a copy of the message.
User Permissions
Grant access to your team members
Give permissions to your team members that allow them to access only the text messages for the business phone numbers you want them to see.
Text messaging permissions for each phone number include the ability to completely disable access, allow view only, & provide full access to review, manage & reply to messages.
Get started with Talkroute in minutes
1. Choose a Phone Number
Pick a new phone number or transfer an existing business number to Talkroute.
2. Download Our Apps
Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.
3. Configure Your Settings
Customize your greetings, menus, extensions, voicemail, hours of operation, & more.
4. Talk, Text, & Meet Anywhere
Call, message, & meet wherever you do business: home, office or on the road.
Talk, message, & meet in one easy to use app.
…tons of amazing features for your business
Phone Numbers
Local, toll free, 800 & vanity phone numbers.
Call Forwarding
Forward & route your business calls anywhere.
Text Messaging
Send & receive SMS & MMS business messages.
Meetings
Video conferencing with up to 100 participants.
Menus
Single & multi level Auto Attendant/IVR.
Extensions
Unlimited 3 or 4 digit direct dial extensions.
Voicemail
Get voice messages on our apps, online, & by email.
Apps
Available for MacOS, Windows, Linux, iOS, Android & browser.
Live Call Transfer
Transfer live calls to extensions, departments & voicemail.
Call Stacking
No more busy signals when receiving multiple calls at once.
Custom Greetings
Customize welcome, menu, voicemail greetings & more.
Call Recording
Record your incoming & outgoing calls.
Hours of Operation
Set dates & times for when your phones are available.
Users & Permissions
Create account users & grant special access permissions.
Caller ID
Show your business name & number on outgoing caller ID.
Reporting
Run detailed history reports & export your call data.
Text Messaging FAQ
Business text messaging allows you to send and receive SMS & MMS messages with your business phone numbers. Traditionally text messaging has been restricted to a single phone number and the device that phone number is assigned to. For example, if you have a cell phone, you can only send and receive text messages from your cell phone number and only on that particular device.
Talkroute’s business text messaging allows you and your team to receive and respond to messages sent to your business phone numbers. This can be done by accessing our desktop app, web app, mobile app, and text-to-email notifications. Now you can compose and respond to incoming messages and the sender will see the appropriate business number display on their end!
Yes. Talkroute supports text messaging for both local and toll free phone numbers in the US & Canada. We do not currently support text messaging to international phone numbers.
Text messaging with Talkroute is accessible with our desktop app, mobile app, web app and by email. If enabled, you will receive both a push notification and a text-to-email notification when receiving a new business text message.
Only if you give them permission! You may choose which users can access text messaging and for which of your phone numbers.
Yes. We support MMS for all toll free, vanity, 800, and local phone numbers.
Our Basic plan includes 500 messages per month. The Plus, Pro and Enterprise plans all include unlimited text messaging. You can see a complete breakdown of our plans and pricing here.
The virtual phone system trusted by 1000’s of customers!
Here is what a few of them have to say about Talkroute.
"An excellent virtual phone system for nonprofits"
- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!
Robert M.
Full review on G2 Crowd
"Probably the best small business phone system"
- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.
Karen B.
Full review on G2 Crowd
"This service has tons of great features"
- It's been a huge benefit being able to focus on the calls that we need to be taking.
Pierce F.
Full review on G2 Crowd
"Easy to setup & use! Call quality is excellent"
- We were able to get the perfect toll free number for our sales team up and running instantly.
Neel P.
Full review on G2 Crowd