Never miss a call. Never lose a customer.
Calls answered. Chats handled. Appointments booked. Talkroute AI Receptionist is one AI working across your phone and website — 24/7, in your brand’s voice.
A receptionist that actually understands
See it handle real conversations.
By the numbers
What you can expect.
24/7
Always on
Answers calls and chats around the clock — nights, weekends, holidays
< 2sec
Instant response
Picks up faster than any human receptionist could
2channels
Phone & web
One AI working across calls and your website chat widget
HIPAA+ SOC2
Compliant by default
Enterprise-grade security and healthcare-ready out of the box
How it works
An AI receptionist tuned to your business.
Setup
Trains itself from your website in minutes.
Point us to your website and the AI ingests your hours, services, pricing, FAQs, and tone. No prompt engineering, no training scripts, no onboarding workshops — just a working receptionist in under an hour.
- Auto-extracts hours, locations, services, and pricing
- Learns your tone from existing content
- Scans your FAQs and support documents
- Update anytime by editing your knowledge base
Voice & persona
Sounds like your business. Every time.
Pick a voice, give it a name, set the tone — formal, friendly, casual, technical. The AI speaks consistently across every call, never has a bad day, and never improvises off-script when it matters.
- Choose from a library of natural voices
- Or clone your own voice
- Custom persona, name, and greeting
- Multilingual — switches languages mid-call when needed
Web agent
One AI, working on the phone and on your website.
The same AI receptionist powers a chat widget on your website — so visitors can get instant answers, book appointments, or click to call your business without ever leaving the page. One persona, one knowledge base, two channels.
- Drop-in chat widget — paste one line of code, you’re live
- Click-to-call button connects website visitors to your phone in one tap
- Same answers, voice, and knowledge as your phone receptionist
- Captures leads and questions even when visitors aren’t ready to call
Actions
Doesn’t just talk. Takes real action.
The AI books appointments into your calendar, drafts and sends text-message follow-ups, escalates urgent calls to on-call staff, and captures structured messages into your CRM. Conversations become outcomes — not just transcripts.
- Books directly into Google Calendar, Outlook, or your booking system
- Sends SMS confirmations and follow-ups
- Smart escalation to humans when needed
- Structured message capture for CRM workflows
- Appointment booked Google Calendar · Thu 2:00 PM
- Confirmation SMS sent “Your appt is confirmed for…”
- Contact saved to CRM HubSpot · New lead created
- Team notified Slack #front-desk · 1 mention
Insights
Every call, summarized and searchable.
You’ll never wonder what happened on a call again. Every conversation is transcribed, summarized, and tagged for sentiment, intent, and outcome. Spot trends, catch missed opportunities, and coach your team with real data.
- Auto-generated summaries with key takeaways
- Full searchable transcripts
- Sentiment and intent classification
- Weekly insights digest delivered to your inbox
- New patient inquiry — Sarah M., found us on Yelp
- Booked cleaning for Thursday 2:00 PM
- Asked about evening hours — opportunity for follow-up
Built for businesses like yours
Use cases across industries.
Healthcare & Wellness
Book appointments, screen for urgency, take patient messages — HIPAA-compliant by default.
Home Services
Triage emergencies, schedule estimates, and capture lead details when you’re on the truck.
Professional Services
Qualify leads, route by department, brief your team before the handoff. No more cold transfers.
Real Estate
Capture buyer inquiries, schedule showings, and never let a hot lead go to voicemail again.
Hospitality & Local
Take reservations, answer FAQs, and handle off-hours inquiries when the restaurant is closed.
Financial Services
Authenticate callers, route by account type, and document conversations for compliance.
Beta pricing starts at
$39/month
Lock in beta pricing for the life of your account.
Pay-as-you-go and monthly volume tiers from $39 to $199 — all with the same core features. Beta customers keep their pricing when AI Receptionist exits beta.
FAQ
Frequently asked questions
How is this different from a regular auto-attendant?
An auto-attendant reads a menu and routes by digits. AI Receptionist actually understands what callers are asking — books appointments, captures structured messages, escalates urgency, and converses naturally. It’s the difference between “press 1 for sales” and a receptionist who knows your business.
Will my customers know they’re talking to an AI?
That’s your choice. The AI can identify itself as a virtual receptionist if you prefer transparency, or it can simply represent your business by name. Most customers are comfortable either way — what matters more is whether the call gets handled well.
What happens if the AI can’t handle a call?
The AI captures a detailed message, texts the right person on your team, and follows up with the caller via SMS or email — no caller ever feels stranded. You set the rules for what counts as “needs a human” and how the AI should respond.
How accurate is the AI at understanding callers?
For common business interactions — appointment booking, FAQs, routing, messaging — accuracy is well above 95% in our beta testing. The AI also asks clarifying questions when uncertain rather than guessing, and learns from corrections over time.
Do I need a Business Phone plan?
Yes. AI Receptionist is an add-on to a Business Phone plan (Basic, Plus, Pro, or Enterprise). It uses the phone numbers and call infrastructure your Business Phone plan provides. View pricing →
Is it HIPAA-compliant for healthcare use?
Yes. AI Receptionist is HIPAA-compliant by default, and we sign BAAs (Business Associate Agreements) for healthcare customers on Pro and Enterprise plans.
How do I get access?
AI Receptionist is currently in beta. Request beta access and our team will reach out within a few weeks. Beta customers lock in launch pricing for the life of their account.
Ready to never miss another call?
Request beta access and join early customers shaping the future of AI Receptionist.