Talkroute API
Connect Talkroute to the tools your business already uses
Build CRM integrations, sync customer data, send text messages, trigger workflows with webhooks, and connect Talkroute with the software your team relies on every day.
Messaging API · Webhooks · Contacts · Conversations · Users · Numbers · Voicemail · Call Logs
curl https://api.talkroute.com/v2/messages \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "+13125550198",
"from": "+18885550142",
"body": "Thanks for contacting us."
}'What you can build
Give your apps access to Talkroute data and messaging
The Talkroute API helps developers connect business communications with the tools, workflows, and systems their teams rely on every day.
Custom Integrations
Connect Talkroute with CRMs, help desks, internal tools, reporting dashboards, and vertical software platforms.
Sync your systems →Workflow Automation
Use Talkroute data and webhooks to create tasks, trigger alerts, update records, and reduce manual work.
Automate repetitive work →Messaging API
Send text messages from your Talkroute numbers when your account has an enabled bulk texting plan.
Power customer communication →Account Management
Access users, phone numbers, extensions, mailboxes, voicemails, call logs, and other Talkroute resources.
Control Talkroute by API →Send text messages and access message activity.
Receive Talkroute events and trigger external workflows.
Create, update, and sync customer records.
Bring Talkroute call activity into your tools and reports.
Platform access
Everything developers need to connect Talkroute with the rest of your business
Use the Talkroute API to extend Talkroute data, messaging, and event-driven workflows into your own software, automations, CRM workflows, and reporting systems.
Explore the API documentation →Use cases
Designed for real business workflows
Build integrations that help businesses respond faster, stay organized, send customer updates, and keep communications connected to the rest of their operation.
CRM Sync
Log contacts, messages, voicemails, call activity, and customer communication history in the systems your team already uses.
Lead Notifications
Use Talkroute activity and webhooks to trigger alerts, tasks, or follow-ups when customer conversations need attention.
Customer Texting
Send text messages through the API from eligible Talkroute numbers with an enabled bulk texting plan.
Support Workflows
Connect Talkroute conversations with help desks, ticketing tools, and internal support processes.
Reporting & Analytics
Bring Talkroute activity into dashboards so teams can monitor customer engagement and performance.
CRM Integrations
Connect Talkroute data with HubSpot, Salesforce, Zoho, Pipedrive, Monday, and custom CRM systems.
Developer experience
Built to be simple, predictable, and useful from day one
Clear Documentation
Start with endpoint references, authentication details, request formats, response examples, and common integration patterns.
API Keys
Securely connect your application to Talkroute with account-based API authentication.
Webhooks
Listen for Talkroute events and trigger external workflows automatically.
Messaging API
Send text messages through the API when your account has an enabled bulk texting plan.
How it works
Start building with Talkroute
Review the documentation, request API access, connect your application, and start building Talkroute-powered workflows.
1. Review the docs
Explore available endpoints, authentication, examples, request formats, webhooks, and response details.
2. Request access
Request API access and confirm whether messaging API access requires a bulk texting plan for your use case.
3. Connect your app
Use the API and webhooks to connect Talkroute with your CRM, dashboard, internal tool, or workflow.
4. Launch your workflow
Automate customer communication workflows, reporting, account updates, text messaging, and more.
Developer-friendly access to the Talkroute platform
FAQ
Talkroute API questions
What can I access with the Talkroute API?
The Talkroute API is designed to provide programmatic access to Talkroute resources such as contacts, conversations, messages, users, extensions, mailboxes, phone numbers, voicemails, call logs, webhooks, and other account data.
Can I send text messages with the API?
Yes. The Talkroute API supports sending text messages through the Messaging API when your account has an enabled bulk texting plan. Messaging availability may depend on your plan, account settings, and eligible Talkroute numbers.
Can I use the API to make or receive voice calls?
No. The public API does not provide direct access to voice calling. It is focused on non-voice Talkroute resources such as contacts, messages, conversations, account data, voicemail, call activity, and webhooks.
Can I build CRM integrations with the Talkroute API?
Yes. The API is ideal for connecting Talkroute with CRM platforms, help desk software, reporting systems, and custom internal tools. Businesses can use the API to sync contacts, communication history, message activity, and customer activity across systems.
Does the API include webhooks?
Yes. Webhooks allow your application to receive Talkroute events and trigger external workflows automatically. Review the latest API documentation for supported webhook events and configuration details.
How do I get started?
Review the Talkroute API documentation, request API access, and start connecting your application to available Talkroute resources. If you plan to send text messages through the API, make sure your account has an enabled bulk texting plan.
Ready to connect Talkroute with your business tools?
Use the Talkroute API to sync customer data, build CRM integrations, send text messages, trigger webhooks, and give your team more control over the systems they use every day.