Business Text Messaging

Manage incoming & outgoing messages for toll free & local numbers.

Business Text Messaging

Business Text MessagingWhat is Business Text Messaging?

Business text messaging allows you to send and receive SMS & MMS messages with your business phone numbers. Traditionally text messaging has been restricted to a single phone number and the device that phone number is assigned to. For example, if you have a cell phone, you can only send and receive text messages from your cell phone number and only on that particular device.

Talkroute’s business text messaging allows you and your team to receive and respond to messages sent to your business phone numbers. This can be done by accessing our desktop app, mobile app, online dashboard or text-to-email notifications. Now you can compose and respond to incoming messages and the sender will see the appropriate business number display on their end!

What you can do with Text Messaging

SMS & MMS messages
SMS & MMS messages
Access your business messages
Access your business messages
Toll free & local numbers
Toll free & local numbers
Text-to-email notifications
Text-to-email notifications
User access permissions
User access permissions

  • SMS & MMS Messaging

    Send & receive business text messages

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS or MMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Business text messaging is a great way to stay in touch with your customers and increase overall efficiency.

    Get text messaging

    SMS & MMS Messaging

  • Easy to Manage Text Messages

    Access messages online & with our apps

    The Talkroute desktop & mobile apps make it easier than ever to manage all of your business text messages. Our apps are available for MacOS, Windows, Linux, iOS & Android. Text messaging is also accessible in your online account.

    Now you can quickly review messages & send a reply or even initiate a call back with the push of a button.

    Download our apps to begin managing text messages from your PC & smartphone today.

    Get our apps

    Easy to Manage Text Messages

  • Toll Free & Local Numbers

    Text messaging for all business numbers

    Whether you register a new phone number or transfer an existing number to Talkroute, we can provide text messaging for all of your phone numbers.

    Our toll free numbers, 800 numbers, vanity numbers, & local numbers are capable of sending & receiving business text messages.

    Get business numbers

    Toll Free & Local Numbers

  • Text-to-Email

    Your business text messages sent to your inbox

    When a text message is sent to your business phone number, you will receive a notification by email with the caller’s information, the number they texted & a copy of the message.

    Get text-to-email

    Text-to-Email

  • User Permissions

    Grant access to your team members

    Give permissions to your team members that allow them to access only the text messages for the business phone numbers you want them to see.

    Text messaging permissions for each phone number include the ability to completely disable access, allow view only, & provide full access to review, manage & reply to messages.

    Get text messaging permissions

    Text Messaging Permissions

…more amazing features for your business

Phone NumbersPhone Numbers

Local, toll free, 800 & vanity phone numbers.

Call ForwardingCall Forwarding

Forward & route your business calls anywhere.

Text MessagingText Messaging

Send & receive SMS & MMS business messages.

Video MeetingsMeetings

Video conferencing with up to 100 participants.

Call MenusMenus

Single & multi level Auto Attendant/IVR.

ExtensionsExtensions

Unlimited 3 or 4 digit direct dial extensions.

VoicemailVoicemail

Get voice messages on our apps, online, & by email.

AppsApps

Available for MacOS, Windows, Linux, iOS, Android & browser.

Live Call TransferLive Call Transfer

Transfer live calls to extensions, departments & voicemail.

Call StackingCall Stacking

No more busy signals when receiving multiple calls at once.

Custom GreetingsCustom Greetings

Customize welcome, menu, voicemail greetings & more.

Call RecordingCall Recording

Record your incoming & outgoing calls.

Hours of OperationHours of Operation

Set dates & times for when your phones are available.

Users & PermissionsUsers & Permissions

Create account users & grant special access permissions.

Caller IDCaller ID

Show your business name & number on outgoing caller ID.

ReportingReporting

Run detailed history reports & export your call data.

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Call Anywhere

4. Manage Calls Anywhere

Route calls to wherever your business takes you: home, office or on the road.

Business Text Messaging FAQ

Yes. Talkroute supports text messaging for both local and toll free phone numbers in the US & Canada. We do not currently support text messaging to international phone numbers.

Text messaging with Talkroute is accessible with our desktop apps, mobile apps, online dashboard and by email. If enabled, you will receive both a push notification and a text-to-email notification when receiving a new business text message.

Only if you give them permission! You may choose which users can access text messaging and for which of your phone numbers.

Yes. We support MMS for all toll free, vanity, 800 and local phone numbers.

Our Basic plan includes 500 messages per month. The Plus, Pro and Enterprise plans all include unlimited text messaging. You can see a complete breakdown of our plans and pricing here.

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- We were able to get the perfect toll free number for our sales team up and running instantly.

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Starting at just $19 /mo

100% free to try. Unlimited calling. No contracts.

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Questions? Give us a call 800.747.2140