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CMS Requiring Medicare Agents to Record Calls in October - Phone Agents Must Record Conversations
Working in any healthcare field, such as Medicare Advantage services, comes with its own separate challenges. These challenges won’t get

Recent Posts

  It would be nice if your business only received one call at a time, but that of course isn’t
  There are now more virtual phone service providers than there have ever been before, which presents an interesting problem
When you’re starting a business or have been running one for a while, you can bet that people around you
Live call transfer is a feature that is essential for many businesses, which makes it pretty scary for a business
Why Small Businesses Fail
In a time when more new businesses are opening up than ever, why are so many of them being forced
Not long ago, it would’ve sounded strange to associate a mobile app with your business’ phone system, but today’s virtual
Business owners don’t just need to streamline their company’s operations—they need to streamline themselves if they want to be really
  It’s going to happen at some point, if it hasn’t already happened to you; you’re going to come across

Paul HoweyAll Posts