Talkroute Blog

  In the modern business world, two factors drive success. One is customer service. The other is technology. CRM plays

PSTN (Public Switched Telephone Network)—The world's collection of interconnected, voice-oriented public telephone networks, both commercial and government-owned. Whenever you say

  Customizable Call Menus The anchor of any professional phone system is the phone tree, or IVR, or call menu.

Let’s face it—most of us probably don’t put in as much effort as we should, when it comes to reducing

  As business owners, we are always looking for ways to save time, increase productivity, lower costs, and attract new