Talkroute Blog

  The next time you walk past the sparkling water aisle in the grocery store, keep an eye out for

Have you ever wondered why you hear music or informational messages while you’re on hold? The reason is to give

What moves a business owner to create a brand new empire, to carve out their piece of the pie, and

PSTN (Public Switched Telephone Network)—The world's collection of interconnected, voice-oriented public telephone networks, both commercial and government-owned. Whenever you say

  Customizable Call Menus The anchor of any professional phone system is the phone tree, or IVR, or call menu.