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We share tips & advice to help you grow your business.
Using CRM to Improve Customer Service for Your Business - Tips for Customer Service Management
Using CRM to Improve Customer Service for Your Business
  In the modern business world, two factors drive success. One is customer service. The other is technology. CRM plays

Recent Posts

Your Competitors are Not the Enemy; They are Your Friends
Many business owners fear that a strong competitor will put them out of business, or at least take some of
phone tree talkroute
What Makes the Best Phone Tree for Business?
  Customizable Call Menus The anchor of any professional phone system is the phone tree, or IVR, or call menu.
Going Paperless: Is It Really Worth It?
  So we all know that we have to save the trees and that it’s a good thing to cut
4 Simple Steps to Reducing Your Carbon Footprint
Let’s face it—most of us probably don’t put in as much effort as we should, when it comes to reducing
121 Small Business Tools to Help Increase Revenue
  As business owners, we are always looking for ways to save time, increase productivity, lower costs, and attract new
When Customer Service Fails… It’s Actually Pretty Entertaining
  All of these companies paid the price for terrible customer service, but we have to thank them for the
Customer Care is Essential: Here’s How to Do it Better
There are 2 basic schools of thought, when it comes to customer care: You’re either reactive—responding to customers only when
Why a Business Owner Might Have to Adjust Their Salary
It seems like a no-brainer: Pay all your operating costs, and whatever’s left over is yours, right? Well, that’s true;

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