Live Call Transfer

Transfer live calls to any user, phone number, extension, department, & voice mailbox.

Live call transfer

Live Call TransferWhat is Live Call Transfer?

Live Call Transfer: Gives you the ability to transfer live calls to another destination within your Talkroute phone system. You can transfer live calls to any user, phone number, extension, department and voice mailbox.

Talkroute’s live call transfer provides an easy to use transfer code system that allows you to initiate a blind or attended transfer from our apps or any physical phone with a keypad.

What you can do with Live Call Transfer

  • Transfer Codes

    Easy to use call transfer system

    Simply enter the transfer code of the destination for where you want to transfer the call.

    Unique transfer codes are assigned to all of your users, phone numbers, extensions, departments, and voice mailboxes.

    Our transfer system works with our apps or any physical phone with a keypad.

    Transfer Codes
  • Users & Extensions

    Transfer calls to the right team members

    Now you can easily transfer live calls to your users by entering their unique transfer code.

    You may also transfer calls by entering the multi digit extension number for the desired destination.

    Our transfer system works with our apps or any phone with a keypad.

    Users & Extensions
  • Departments

    Make sure callers get to the correct destination

    Do your callers commonly end up connected to the wrong department or team member?

    Now you can easily transfer them to the correct department or menu option by simply dialing the assigned transfer code.

    Our transfer system works with our apps or any phone with a keypad.

    Transfer Calls to Departments
  • Voicemail

    Transfer callers to a voice mailbox

    Sometimes the most appropriate action is to transfer a caller directly to voicemail.

    Each of your mailboxes is assigned a unique transfer code that can be used to send a caller directly to a specific voice mailbox.

    Our transfer system works with our apps or any phone with a keypad.

    Transfer Calls to Voicemail
  • Blind or Attended Transfer

    Choose your transfer method

    Blind Transfer: Simple dial the transfer code and let our system immediately connect them to the desired destination.

    Attended Transfer: You may first speak with the receiving party before transferring the caller.

    Our transfer system works with our apps or any phone with a keypad.

    Blind or Attended Transfer

Get started with Talkroute in minutes

Choose Phone Number

1. Choose a Phone Number

Pick a new phone number or transfer an existing business number to Talkroute.

Download Apps

2. Download Our Apps

Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android.

Configure Settings

3. Configure Your Settings

Customize your greetings, menus, extensions, voicemail, hours of operation, & more.

Call Anywhere

4. Manage Calls Anywhere

Route calls to wherever your business takes you: home, office or on the road.


Live Call Transfer FAQ


Yes, you can transfer a live call to any user, forwarding phone number, virtual phone number, menu option, extension, and voice mailbox.

Yes, you can initiate an Attended Transfer. Attended transfers allow you to speak with the person you are transferring the call to before completing the transfer.

Yes, as long as the Virtual Phone Number is on your Talkroute account, you may transfer the caller to that destination.

Yes, as long as the transfer hasn’t been completed, you may cancel the transfer and reconnect with the caller. At this point you can decide whether you wish to initiate a new transfer or not.

Yes, each of your voice mailboxes receives a unique transfer code. This will allow you to transfer a caller directly to voice mailbox without first ringing your co-worker’s phone.

Yes, each of your menu options and extensions receive a unique transfer code. This will allow you to transfer a caller directly to a user extension or menu option.


The virtual phone system trusted by 1000’s of customers!

Here is what a few of them have to say about Talkroute.


"An excellent virtual phone system for nonprofits"

- I honestly don’t know how we would go back to taking calls at our desks and hope we never have to!

Robert Virtual Phone System Review

Robert M.

Full review on G2 Crowd

"Probably the best small business phone system"

- This solution is quick and simple to use. We selected a number and had the entire account setup in less than an hour.

Karen Virtual Phone System Review

Karen B.

Full review on G2 Crowd

"This service has tons of great features"

- It's been a huge benefit being able to focus on the calls that we need to be taking.

Pierce Virtual Phone System Review

Pierce F.

Full review on G2 Crowd

"Easy to setup & use! Call quality is excellent"

- We were able to get the perfect toll free number for our sales team up and running instantly.

Neel Virtual Phone System Review

Neel P.

Full review on G2 Crowd


Starting at just $19 /mo

100% free to try. Unlimited calling. No contracts.



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Questions? Give us a call 800.747.2140

talkroute3Live Call Transfer