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6 Best eVoice Alternatives: Top Picks for Your Business Needs

If you’ve used eVoice and you’re running into problems like outdated features and overpricing, you’re not alone. Many businesses may also find eVoice hard to manage call quality or scale their service as their team grows. The good news is that there are better options out there. In this article, we’ll walk you through 6 of the best eVoice alternatives. What is eVoice and Why Are Businesses Switching? eVoice is a virtual phone system built for small businesses. It helps you answer and forward calls, set up voicemail, and create a professional image using features like call routing and auto-attendants. Business owners often choose eVoice because it offers local numbers in hard-to-find area codes, and it promises to help small teams sound more established. For some, it’s been a simple way to set up a public business number without using their personal phones. But lately, more and more users are …

Your Guide to a Business Phone System Installation

Good communication keeps your business running smoothly. Whether you’re running a small team or a growing company, having the right phone system matters, but setting it up the wrong way can cause problems. In this article, we’ll walk through everything you need to know to avoid those mistakes and get things right from the start. Steps to Prepare for Your Business Phone System Installation Setting up your phone system the right way helps you avoid problems later. When you prepare well, your team can handle every phone call, answer incoming calls during business hours, and avoid missed calls. Here’s how to get ready step by step. Consider Your Business Needs Think about how your team works each day. Do you mostly receive calls from customers? Are there often missed calls when no one is free? Do some calls happen outside of regular business hours? Your answers will help you decide …

10 Communication Channels Every Team Should Know

Communication can get messy fast. Messages get lost, replies come late, and team members miss important updates. When everyone uses different tools or isn’t sure where to look, it leads to confusion and delays. That’s why choosing the right communication channels matters. The tools your team uses to talk, share updates, and stay in sync can make or break your daily workflow. In this article, we’ll go over 10 communication channels every team should know. Each one plays a different role in helping your business stay connected, whether you’re in the office or working from different locations. What Are Communication Channels? Communication channels are the ways we talk and share information. These can be face-to-face conversations, phone calls, emails, text messages, or video calls. Businesses use many channels of communication to stay in touch with customers, teams, and partners. Some people like quick messages, while others prefer more formal emails. …

How to Transfer Calls On Any Device The Right Way

Transferring business calls sounds easy, but it can go wrong fast. Maybe you sent the caller to the wrong person. Maybe the line goes dead. Or maybe the customer ends up stuck on voicemail or forced to rely on filing a support ticket that can only be answered hours later. In this guide, we’ll show you how to transfer calls the right way on any device. This way, you can help every customer get to the right contact without any confusion. What’s the Difference Between Call Transfer & Call Forwarding? Call transfer and call forwarding might sound the same, but they work in different ways. Both let you move a current call to someone else, but how and when you do it is not the same. What is Call Transfer? Call transfer is used while you are on the phone with someone. For example, if a customer calls your business …

How to Improve Collaboration in the Workplace

Working together isn’t always easy. Maybe team members don’t share updates. Maybe there’s confusion about who’s doing what. Or maybe one group finishes a task, but the next group doesn’t know it’s ready. When communication breaks down like this, it slows everyone down, causes mistakes, and makes work feel more stressful than it needs to be. That’s where workplace collaboration comes in. When teams work together the right way, they save time, avoid confusion, and get better results. But real collaboration doesn’t just happen. It takes the right habits, tools, and support. In this article, we’ll break down what collaboration in the workplace really means. You’ll learn why it matters, how to make it better, and what tools can help your team stay connected. Why Is Collaboration in the Workplace Important? Collaboration is more than just working side by side. It’s about people coming together to reach shared goals. Let’s …

18 Best Small Business Apps to Try Today

Running a small business can feel like a lot. You’re juggling sales, emails, customer service, and marketing all at once. It’s hard to stay on top of everything, especially when time and budget are tight. Maybe you’ve tried doing it all on your own or switching between too many tools that don’t work well together. That’s where things start to slow down. The good news? You don’t have to do it the hard way. The right business apps can save you time, help you stay organized, and make your work much smoother. From marketing tools to essential tools for daily accounting tasks, there are many apps made just for small business owners. Some of the best free apps out there even offer seamless integration, so you don’t have to waste time moving between systems. In this article, we’ll look at 18 of the best small business apps that can help …

VoIP vs Landline: Which Option Is Right for You?

Choosing a phone system might seem like a small decision, but it can have a big impact on your business. If you deal with missed calls, poor sound quality, or limited features, it can slow things down and frustrate your team. Some businesses still rely on landline systems, while others are switching to internet-based options like VoIP phone services. With more people working from different locations and needing flexible tools, the phone system you use matters more than ever. If you are not sure which option fits your business best, you are in the right place. This article will walk you through the differences between VoIP and landline phones. We will cover features, pros, cons, and more so you can make the right choice for how your business communicates. What is a Landline? A landline is a phone that works through a wired connection. It uses copper wires to carry …

What Is Business Voicemail Greeting and How to Make Your Own

When someone calls your business and you can’t answer, your voicemail greeting speaks for you. That short message can shape how people see your business. It can sound warm, helpful, or even leave callers feeling ignored. That’s why having a clear and friendly business voicemail greeting is so important. In this article, you’ll learn what a business voicemail greeting is and why it matters. We’ll also share tips on how to make your own, or you can quickly check our samples of fun professional business voicemail greetings to get inspired and find one that fits your style. What Is a Business Voicemail Greeting? A business voicemail greeting is a recorded message that plays when no one is available to answer a call. It’s part of your business phone system and is used when phone calls go unanswered. This message is a basic part of business communication. It tells the caller …

10 Types of Call Center Technology Solutions in 2025

Running a call center isn’t easy. Long wait times, dropped calls, and frustrated customers can quickly hurt your team’s performance. Managers often struggle to keep up with high call volumes while making sure agents stay productive and callers stay happy. And with remote work, shifting schedules, and rising customer expectations, the pressure keeps growing. That’s where call center technology comes in. In 2025, new tools are helping teams handle calls faster, answer smarter, and stay connected from anywhere. Whether you’re leading a busy inbound call center or managing a small support team, the right tools can make a big difference. In this article, we’ll walk you through 10 kinds of call center technology solutions that are shaping the way teams work in 2025. Each one helps solve real problems and makes life easier for both agents and customers. Let’s take a look. What is Call Center Technology? Call center technology …

What Is Call Masking And How Does It Protect Businesses

Many businesses need to connect people by phone. But sharing real phone numbers can cause problems. Customers may call at odd hours. Employees might get messages outside of work. And once someone has a number, there’s no easy way to control how they use it. This puts both customer and employee privacy at risk. It can also lead to missed calls, unhappy clients, and even safety concerns. That’s why more companies are using call masking. It helps protect phone numbers without getting in the way of communication. In this article, we’ll explain what call masking is, how it works, and how it helps protect your business and your team. What is Call Masking? Call masking is a way to protect the real phone numbers of both the caller and the receiver. Instead of showing the actual number, the system shows a temporary virtual number. This keeps contact details private while …

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