The Talkroute Blog

Looking for a CallHippo alternative? You’re not alone. While CallHippo offers useful features for small and growing businesses, it may not be the right fit for everyone. The good news? There are plenty of other options out there. In this guide, we’ll walk you through seven of the best CallHippo alternatives. What Is CallHippo and Why Are People Switching? CallHippo is a modern business phone system built for sales teams, support staff, and customer service. It works as a full-featured VoIP solution, which means you can make and receive business calls using the internet instead of traditional phone lines. It’s made for small to medium-sized businesses that want to grow without dealing with complex phone setups. With CallHippo, your team can manage inbound calls, track call queues, and set up call masking to protect personal numbers. You can also route incoming calls based on time zones or team availability. All …

Working remotely has many perks, but it also comes with a few big challenges. One of them is that technology often doesn’t keep up with the needs of remote work. If your business still uses an old phone system, your team might be stuck with tools that don’t work well outside the office. In this article, we’ll walk you through seven of the best phone systems for remote workers. What Is a Business Phone System for Remote Workers? A business phone system for remote workers is a communications system that helps teams stay connected no matter where they are. It works over the internet, so your team doesn’t need to be in the same place. This setup is also called a remote office phone system, and it’s become a must-have for companies with remote teams. Instead of using desk phones or personal numbers, an online phone system lets everyone use …

Managing communication across a large team can get messy. Some employees are in the office, others work remotely. Different departments use different tools. Calls get missed and messages get lost. Not to mention, IT teams spend too much time fixing outdated systems. That’s why more companies are moving to unified platforms that keep everything in one place. In this list, we’ll go over 7 top enterprise UCaaS solutions built to fix these problems. Each one is designed to simplify communication, support remote teams, and help your business work better together. What is Unified Communications as a Service (UCaaS) Unified Communications as a Service (UCaaS) is a cloud-based system that brings different business communication tools together in one place. A UCaaS platform combines voice calls, video meetings, team messaging, and file sharing into a single app. A UCaaS system runs over the Internet Protocol (IP), which means all communication tools work …

Many businesses deal with messy communication setups. Calls drop. Messages get missed. Teams use too many tools that don’t work well together. One app is for chat, another for video meetings, and something else for phone calls. It’s hard to keep everything running smoothly, especially with remote and hybrid work. This guide is here to help you fix that. We’ll explain what UCaaS is, how it works, and why more companies are using it to bring everything into one system. What is Unified Communications as a Service (UCaaS)? Unified Communications as a Service (UCaaS) is a cloud-based service that combines different communication tools, like calls, messages, and video, into one platform. With UCaaS, businesses can manage all their communications services in one place without needing complex hardware. This setup is helpful for both small teams and large companies. It makes enterprise communications easier to handle and supports remote or hybrid …

Running a business can feel messy when messages get lost, calls go unanswered, and teams work out of sync. Missed emails, slow updates, and poor communication can lead to unhappy customers, wasted time, and stressed employees. Many business owners find it hard to keep everyone connected, especially when teams are spread out or working from home. In this article, we will show you 15 of the best business communication tools every business needs to fix these problems. You’ll find apps and platforms that help you talk clearly, stay organized, and keep your team on track. What Are Business Communication Tools? Business communication tools are apps and systems that help teams share messages and ideas. Good tools help with effective communication because they let people give updates, ask questions, and clear up mistakes fast. When you use effective business communication tools, you remove confusion. Everyone knows what to do and what …

Many businesses struggle to keep their teams connected. Old phone systems are expensive and hard to manage. Emails alone are too slow for today’s fast-paced work. Remote and hybrid teams often feel out of sync, which can lead to missed calls, lost messages, and unhappy customers. These problems cost time and money, and they make it harder to give great service. Cloud communications solutions fix these pain points by bringing all your calls, chats, and meetings into one simple system. In this article, we will show you eight cloud solutions that help you talk, text, and meet with your team and customers from anywhere. What are Cloud Communications Solutions? Cloud communications solutions let you talk and share messages over the internet instead of old phone lines. They use cloud computing to send voice calls, video, and texts through cloud systems. This means you do not need expensive hardware, and your …

Running a business today can feel overwhelming. Missed calls mean lost sales, and long hold times frustrate customers. Confusing communication tools slow your team down and waste time. Should you pick VoIP for simple voice calls or invest in a complete system like UCaaS that connects calls, chats, and meetings? In this article, we’ll break down the key differences between VoIP and UCaaS so you can find the best solution for your team and your customers. What is Voice over Internet Protocol (VoIP)? VoIP is a type of communication technology that lets you make calls using the internet instead of a regular phone line. VoIP offers many features that help your business. You can get your voicemail sent to your email. You can record calls or set up call menus to direct customers. These features make your team look professional and work faster. VoIP makes setting up your business phone …

Running a business today means staying connected with your team and customers no matter where you are. Still, many companies struggle with dropped calls, missed messages, and the hassle of using too many tools to handle simple conversations. A reliable VoIP system can help solve these problems by bringing calls, texts, and meetings into one platform. But with so many options, how do you pick the right one for your needs? In this article, we compare Dialpad and OpenPhone side by side. You’ll see what each offers, where they shine, and if there are better options for you out there. What is Dialpad? Source: dialpad.com Dialpad is a platform for business calls, messages, and meetings. With the Dialpad app, teams can talk to customers with unlimited calling within the US and Canada. The AI tools that Dialpad offers add real-time insights and call summaries. Calls, chats, and video conferencing are …

Voice over Internet Protocol (VoIP) has changed how we make calls, work remotely, and stay connected. And it’s not slowing down. In 2025, VoIP is set to get even smarter, faster, and more helpful for both businesses and everyday users. In this article, we’ll look at key trends shaping how both big and small business VoIP phone systems are changing in 2025. 7 Future Trends of VoIP Technology VoIP stands for Voice over Internet Protocol. It’s a way to make phone calls using the Internet instead of a regular phone line. Many businesses now use VoIP because it’s cheaper and easier to install. It works on mobile phones, laptops, or desk phones. You can take calls from anywhere, add team members as you grow, and even record calls or send texts, all from one system. As technology keeps changing, VoIP is getting better and more popular. Let’s look at the …