Phone Number Porting and Call Forwarding: What’s the Difference?

 
Porting and forwarding are two entirely different operations, and yet they are commonly confused. Interestingly, although most people are familiar with the concept of setting up a forward, especially for business, the opposite is true for ports because many people are porting their phone number without realizing that’s what they are actually doing.
 
For example, when you switch to T-Mobile but want to keep your existing number—that’s a port. Both are routine, and they are happening more every day as the telecom industry continues to expand.

 

What exactly is a port?

A port is the transfer of service for a phone number from one service provider, or carrier, to another. The term, “port” is not very well-known, but instead it’s known to most people as, “taking your number with you”.
 
In point of fact, it’s true that when you port a number, you are taking it with you—say, from AT&T to Comcast. In that example, AT&T will no longer have anything to do with the phone number after a port; it will have become a Comcast number.

 

Examples of applications for porting a phone number:

  • To keep your existing cell phone number when switching carriers.
  • To keep your business phone number when upgrading your office phone system using a new service provider.
  • To keep your business phone number when switching from a traditional phone system, to a virtual phone system.
  •  
    For those wondering what happens after you port your number to a new virtual phone system, this article provides an explanation:
     
    https://talkroute.com/what-happens-after-you-port-a-number-to-a-virtual-pbx/
     
     

    What is call forwarding?

    There are different types (i.e., conditional vs. unconditional forwarding), but when you boil it down, call forwarding intercepts a call that is coming into one phone number, and routes it to a different number.
     
    Just about everyone has some idea of what call forwarding is, and professionals have a really good idea of what it is because it’s a fairly essential artifice of business.

     

    Examples of call forwarding applications:

  • To give you the option of answering a call on a home, office, or mobile device. (conditional forwarding)
  • To redirect calls to an answering service while you’re on vacation.
  • Using a virtual PBX, to forward calls from one main business line, to multiple forwarding phones.
  •  
     
    As a basic rule of thumb, porting has to do with transferring a phone number to somewhere else, whereas forwarding has to do with transferring the call to somewhere else.
     
    You can send your calls to the right place in a number of different methods, but when you understand how each method works and choose accordingly, the transfer is a lot more efficient.

     

     

    We hope that you will continue to join us on our journey as we help you Grow Your Business! Our blog is 100% free and you don’t have to be a Talkroute customer to benefit from our materials. However, if you would like to try Talkroute’s Virtual Phone System for free, you can sign up for a trial here. See you in a few days.

    About The Author

    Patrick Foster is the Content Marketing Manager @ Talkroute
    Email Patrick


    patrick foster

    About The Author

    Patrick Foster is the Content Marketing Manager @ Talkroute
    Email Patrick


     

    Phone Number Porting and Call Forwarding: What’s the Difference?