Talkroute Blog Year in Review: Top Posts of 2016

We’ve laughed, we’ve cried… not really—this isn’t that kind of blog. We have covered a lot of ground though, exploring everything from market research, to optimizing your phone system.

Over the past year, the goal was to focus our content on understanding how a virtual phone system works, what is involved with porting a phone number, and as always, providing support for startups and small businesses of all kinds.

Here are the greatest hits of what we covered over the past year:

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The Market Research Process: A Fresh Perspective

Your goal should be to uncover specific data that will truly help you establish whether your market is large enough to sustain your business, and the only way to do it is by learning as much as possible about the people who populate your market.

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4 Simple Steps to Reducing Your Carbon Footprint

This is where “going green” moves from being a sentimental, abstract idea, to real-world strategy. Count the cost, decide specifically what changes you are going to make, and what timeframe your plan is going to require.

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VoIP Service Providers’ Master Plan, and Why it Didn’t Work

These companies knew the service would not live up to the hype, so they came up with ironclad contracts written by their teams of lawyers. Once again, that is not the case with every VoIP provider; some provide excellent customer service and truly care about their clients.

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How Does a Virtual Phone System Work?

In a traditional phone system, all of your phones would have necessary features like hold queues, transfer capabilities, music on hold, voicemail, and of course, a support department to help with troubleshooting any problems or issues you may have. In the past, an on premise system was the only way to satisfy this need. Enter the virtual phone system.

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6 Ways Your Voicemail Can Make or Break Your Business

Your business simply can’t afford to take the chance that you will lose or miss messages from your customers because you were depending on your cell phone for voicemail.

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Conversion 101: Create Content that Attracts the Right People

Online content has become one of the main drivers of profit for businesses in the digital age in which we now live and work, so this is an area that you cannot afford to approach haphazardly. There is always power in focus, and your web content is no exception.

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The Simplified Call Path: How Your Mobile Dialing App Works

As one of our specialties at Talkroute, the system makes it easy for business owners who have a cell phone that doubles as a business phone. The mobile app was created so that you are the only one who knows that you’re calling from a mobile phone.

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Was Your Number Port Rejected? Here are 8 Reasons Why

If you take nothing else away from this article, remember this: When your port is rejected, the best thing you can do is communicate with your old service provider to find out exactly why they are rejecting the port.

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Is a Virtual Phone Number the Same as a Standard Number?

When you say, “virtual number”, it sounds like it’s not quite a real number, or that there’s something strange about it, but this is not the case. You receive calls in the same way, and when someone calls your virtual number, they will be instantly connected with you from anywhere, as you would expect.

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Backup Phone System for Any Business

Talkroute is the efficient virtual phone system that thousands of small to medium-sized businesses use every day to manage their calls. It is designed to be used as the primary phone system that handles all business calls, which is why it works so well as a backup.

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How to Tell if Your Prices are Too Low

Instead of cutting down your pricing because you’re afraid to alienate customers, it’s far better to charge what you know through research, as well as intuitively, is the appropriate cost for what you are selling.

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7 Sample Thank You Notes for Business

It doesn’t take much to make a positive impression on people, and when you just need a way to show your appreciation without taking up a lot of time, there are few things that are as quick or as effective as a Thank You note.

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11 Sure Ways to Keep Your Customers Coming Back

Make sure that your customers’ overall experience, from the time they find your business, to the point of sale, is as good as it possibly can be. This involves a variety of elements, but among the most important ones are: Great service, great website or store design, quick and clear purchasing, and follow-up support.

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Why Doesn’t My Company Name Show on Caller ID?

It is certainly disheartening when you find out that your business name is not showing up when you call someone, but as long as you make sure your carrier has updated your CNAM record, it will generally display properly across most networks.

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Multi-tasking vs. Single Tasking: Which is More Effective?

Serial tasking is “shifting from one task to another in rapid succession.” So when you say that you’re multitasking, what you’re doing in reality is typing part of an email, then stopping that and switching to your phone to read a text, then stopping that and answering a business call, and so on…

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Stephanie is the Marketing Director at Talkroute and has been featured in Forbes, Inc, and Entrepreneur as a leading authority on business and telecommunications.

Stephanie is also the chief editor and contributing author for the Talkroute blog helping more than 100k entrepreneurs to start, run, and grow their businesses.

StephanieTalkroute Blog Year in Review: Top Posts of 2016