Get a Local Number with a 978 Area Code

Establish your local presence with our available 978 area codes.

Are you considering expanding your business in Massachusetts? Get the perfect 978 phone number and use it with our world-class virtual phone system.

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Exploring the 978 Area Code

The 978 area code covers a significant portion of northeastern Massachusetts, encompassing a variety of cities and towns that contribute to the region’s unique character and economic vitality. Established in 1997 as a split from the 508 area code, the 978 area code was introduced to accommodate the growing demand for telephone numbers in the region. This area code includes major cities such as Lowell, Lawrence, and Haverhill, which are known for their rich industrial history and diverse communities. These cities, along with other towns like Peabody, Fitchburg, and Leominster, create a dynamic blend of urban and suburban environments, each offering its own distinct cultural and economic contributions.

Exploring the 978 area code reveals a region steeped in history and tradition while also embracing modern growth and development. Lowell and Lawrence, once key players in the textile industry, have evolved into vibrant cities with diverse populations and burgeoning arts and cultural scenes. Haverhill and Peabody offer a mix of historic architecture and contemporary amenities, reflecting the region’s ability to balance preservation with progress. The area code also serves Fitchburg and Leominster, cities known for their strong community focus and economic resilience. The 978 area code plays a vital role in connecting these communities, facilitating communication and fostering the region’s continued growth and prosperity.

Cities and Counties Served

The 978 area code serves a diverse array of cities and towns across northeastern Massachusetts, offering a blend of urban and suburban environments. Some of the largest cities within this area code include Lowell, Lawrence, and Haverhill. Lowell, known for its rich history in the textile industry, is now a vibrant cultural hub with a mix of historic sites and modern amenities. Lawrence, another city with a strong industrial past, is home to a diverse community and a growing economy. Haverhill, with its charming downtown and historic neighborhoods, provides a mix of cultural attractions and suburban living. Other notable cities include Peabody, Fitchburg, and Leominster, each contributing to the area’s economic vitality and cultural richness.

The 978 area code covers parts of several counties, including Middlesex County, Essex County, and Worcester County. Middlesex County is one of the most populous counties in Massachusetts and includes cities like Lowell, which serve as key economic and cultural centers. Essex County, known for its coastal towns and historical significance, includes cities such as Lawrence and Haverhill. Worcester County extends the area code’s reach to cities like Fitchburg and Leominster, which offer a mix of residential communities and thriving local businesses. This coverage ensures that the 978 area code supports a wide range of communities, each with its unique attributes and contributions to the region’s overall landscape.

Time zone of the 978 area code

Phone numbers assigned to the 978 area code align with the Eastern Daylight Time (EDT) zone during daylight saving time. EDT typically stands four hours behind Coordinated Universal Time (UTC) or Greenwich Mean Time (GMT). Conversely, outside of daylight saving time, area code 978 observes Eastern Standard Time (EST), which typically lags five hours behind UTC/GMT.

Understanding the time zones associated with these codes during specific periods of the year is advisable for effective communication with your customers.


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Benefits of a 978 Phone Number for Business

A 978 phone number offers numerous benefits for businesses operating in the region. Some of these benefits include:

  • Providing a local presence

  • Enabling cost efficiency

  • Enhancing customer relations

  • Taking advantage of features provided by a 978 virtual number, such as business text messaging, business voice calling, call forwarding, and virtual voicemail

By having a local 978 phone number, businesses can foster trust and credibility among their clients and customers in the region. Moreover, it can improve cold calling performance, as potential customers are more likely to answer calls from local numbers.

Local Presence

Local Presence

A 978 area code phone number allows you to:

  • Establish a local presence in Massachusetts without the need for a physical office

  • Display a local phone number on your website or business card

  • Increase the likelihood that potential customers perceive your business as trustworthy and reliable.

This local presence can help you attract a larger customer base and ultimately increase your business’s success in the region.

Unlimited Phone Numbers

Cost Savings

Utilizing a virtual phone system with a 978 area code number can help your business save on costs. Instead of setting up a physical office, you can maintain a local presence through a virtual phone system, which eliminates the need for expensive on-site hardware and maintenance costs.

As a result, you can allocate more resources to other aspects of your business and further improve your operations.


Enhance your cold calling performance

Enhance your cold calling performance

A 978 area code number can significantly boost your cold calling performance. Potential customers are more likely to answer calls from local numbers, thereby increasing the likelihood of connecting with them.

This local touch can result in better outcomes for your cold calling campaigns, leading to higher conversion rates and improved customer relations.

Hide your personal phone number

Hide your personal phone number

Protecting your personal phone number is essential, and a 978 area code number can help you achieve this. By using a separate business number, you can keep your personal phone number confidential and only share your business number with clients and customers.

This not only maintains your privacy but also adds a layer of professionalism to your business communication.


Advertise your business in Massachusetts

Advertise your business in Massachusetts

Having a 978 area code number can help you promote your business in Massachusetts by providing a local presence. By including the 978 number in your advertising materials, website, and business cards, you can attract local customers and differentiate yourself from competitors.

This targeted marketing approach can lead to higher brand visibility and better engagement with your Massachusetts clientele.

Get closer to your Massachusetts clientele

Get closer to your Massachusetts clientele

A 978 area code number can help you establish a stronger bond with your Massachusetts clientele. By using a local phone number with specific area codes, you increase your accessibility, making it easier for clients to contact you.

This can lead to better communication, enhanced trust, and ultimately, improved customer satisfaction.

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  • Modern Business Voice

    Business calling with your desktop, browser, & smartphones

    Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, or smartphone.

    With Talkroute, you have the power of an enterprise level phone system without having to purchase or maintain any special equipment.

    Download our apps to begin making business calls from your PC & smartphone today.

    Make and receive business calls
  • Join the Conversation

    Send & receive text messages from your business numbers

    Gain an advantage over your competition — about 61% of businesses still don’t use SMS:

    85% of customers prefer receiving text messages over a phone call or email.

    68% of consumers would prefer to use text messaging to contact a company with questions.

    53% of clients say they feel more positive toward a brand that responds to text messages.

    Sign up for Talkroute & begin texting with your customers today.

    Text with your customers
  • Video Meetings

    The best way to bring your team together

    Video conferencing with up to 100 team & guest participants.

    Additionally, Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

    Sign up for Talkroute & start your first meeting today!

    Video Meetings
  • Voicemail Made Simple

    Check voicemail by email, browser, & apps

    Never miss a voicemail — Enable email, mobile, & desktop app notifications when receiving a new voice message.

    Customize your voicemail greetings & assign separate mailboxes to your team members, departments, & phone numbers.

    Our mailboxes can be added or removed at anytime & provide unlimited storage capacity.

    Easy to manage voicemail
  • Take Control of Your Phone System

    Easily customize your account settings

    Talkroute gives you the power to customize every aspect of your virtual phone service.

    Now you can easily adjust your call routing, customize greetings, edit schedules, and much more in a matter of seconds!

    Try Talkroute today and see why we are considered to be the most flexible phone solution available.

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Why Buy 978 Numbers from Talkroute?

Talkroute offers numerous advantages for businesses looking to acquire a 978 area code number. These advantages include:

  • Quick and easy setup

  • Secure and reliable virtual phone service

  • Excellent customer support

  • A variety of available phone numbers to choose from

Have a virtual phone system up and running in minutes

With Talkroute, you can have a virtual phone system up and running in just a few minutes. This quick and easy setup allows you to start using your 978 area code number for business communication almost immediately.

As a result, you can begin enjoying the benefits of having a local presence in Massachusetts without any unnecessary delays, thanks to our efficient arrival communications.

Secure and reliable

Talkroute is highly regarded for its security and reliability, boasting a high uptime rate of 99.98%. By choosing Talkroute, you can ensure dependable communication for your business, with customer reviews praising the company’s dedication to protecting personal information and maintaining a secure service.


High-quality service at low costs

Talkroute offers high-quality service at affordable prices, making it an ideal choice for businesses of all sizes. By operating as a cloud-based virtual phone system, Talkroute eliminates the need for expensive on-site hardware and maintenance costs.

Furthermore, their efficient call routing capabilities ensure clear and uninterrupted communication for your business.

Access to game-changing features

By choosing Talkroute, you gain access to a range of advanced features that can enhance your business communication efforts. Some of these features include:

  • Business text messaging

  • Call forwarding

  • Virtual voicemail

  • User extensions

Talkroute provides a comprehensive suite of features to help you optimize your business phone system.


A variety of phone numbers available

Talkroute offers a wide selection of phone numbers, allowing you to choose the one that best suits your business needs. By having a variety of phone numbers available, you can customize your phone number to match your brand and cater to your target audience, ultimately helping you connect with more customers.

Having the right phone number can make a big difference in how customers perceive your business.

Get US based support whenever you need it

When you choose Talkroute, you can rest assured knowing that you will receive US-based customer support whenever you need assistance.

Whether you have questions about setting up your 978 area code number or need help troubleshooting an issue, Talkroute’s dedicated support team is always available to provide prompt and efficient assistance.



What are the Features of 978 Virtual Number?

A 978 virtual number is more than just a local phone number. It comes packed with a range of features designed to enhance your business communication efforts.

Business Text Messaging

Business Text Messaging

With a 978 virtual number, you can:

  • Send and receive business text messages to communicate with your clients and customers in a convenient and efficient manner

  • Offer an additional channel of communication to cater to the preferences of your clientele

  • Ensure that you never miss an important message

Text messaging is a great way to stay in touch with your customers and provide them with the immediacy and convenience they expect in today’s fast-paced digital world.

Business Voice

Business Voice

Make and receive voice calls using your 978 area code number, ensuring that your business communication is always professional and consistent.

This feature allows you to maintain a local presence in Massachusetts, even if your business is located elsewhere, ultimately helping you build trust and credibility with your clients.


Call Forwarding

Call Forwarding

Call forwarding is an essential feature for any business, and with a 978 virtual number, you can easily forward calls to multiple devices or numbers with ease. This ensures that you never miss an important call and can promptly respond to customer inquiries.

Menus and User Extensions

Menus and User Extensions

With a 978 virtual number, you can set up menus and user extensions to efficiently route incoming calls to the appropriate department or person within your organization.

This feature not only improves the overall quality of service but also ensures that your customers always reach the right person.


Desktop, Web, and Mobile apps

Desktop, Web, and Mobile apps

Access your virtual phone system through desktop, web, and mobile apps, ensuring that you can always stay connected and manage your business communication from any device.

This flexibility allows you to provide excellent customer service, even when you’re on the go.

Call Recording

Call Recording

Record calls for quality assurance and training purposes with your 978 virtual number. By capturing incoming and outgoing calls, you can ensure that your team is providing the best possible service to your clients and customers.

Use the recorded calls to identify areas for improvement.


Custom Greetings

Custom Greetings

Our customizable greeting feature enhances your 978 phone number. It allows users to create personalized and professional messages, aligning with their brand identity. For businesses, this means reinforcing their image as customer-centric and organized.

Moreover, a customizable greeting allows users to convey essential information promptly. Whether it’s sharing office hours, directing callers to the appropriate department, or simply offering a warm welcome, the flexibility to customize greetings ensures that callers receive relevant and informative messages. This can significantly enhance the overall customer experience, reducing frustration and ensuring that inquiries are directed efficiently.

Virtual Voicemail

Virtual Voicemail

Receive voicemail messages in both audio and text formats with your 978 virtual number. This feature allows you to efficiently manage your voicemail messages and ensures that you never miss an important message from a client or customer.

No more worrying about missing important messages. With 978 virtual numbers, you can receive voice messages via both our apps and email.



How to Transfer Your Existing 978 Phone Number to Talkroute?

If you already have a 978 phone number, you might be wondering how challenging it is to transfer it to Talkroute’s virtual phone system. Well, we have good news! The process of porting a number to Talkroute is remarkably straightforward and, best of all, it’s completely free of charge.

  • First, sign up for Talkroute if you don’t already have an existing account.

  • Next, you will want to choose the “keep existing” number option during registration. If you already have an account, you can skip this part.

  • The next step is to submit a port request to our porting department.

  • While you wait for your request to be completed, you will be able to setup and test your Talkroute account. During this time, be sure not to cancel or make any changes to your contract with your current provider.

  • That’s it! Now you can use your existing number with Talkroute.

Practical Uses for 978 Area Code Numbers

There are numerous practical applications for 978 area code numbers, ranging from direct phone lines to marketing campaigns. By utilizing these numbers, businesses can enjoy the benefits of a local presence, cost savings, and improved customer relations.

Direct phone line

Direct phone line

A 978 area code number can be used as a direct phone line for your business, providing a separate line of communication for your clients and customers. This dedicated line ensures that your business communication remains professional and consistent, thereby improving your overall customer service.

Additionally, having a dedicated 978 number allows you to effectively track and manage your incoming calls. You can enable call forwarding, voicemail, and other features that enhance your ability to respond promptly to customer needs. This level of efficiency not only elevates your customer service but also helps streamline your internal operations.

Customer service number

Customer service number

Setting up a dedicated customer service number with a 978 area code allows you to provide prompt and efficient support to your clients and customers. By having a separate line for customer service, you can ensure that your customers always receive the help they need, ultimately improving their overall experience with your business.

This can be beneficial for both your customers and your business. Customers will appreciate the convenience of having a dedicated line for inquiries, making it easier for them to reach out and get assistance when needed. For your business, it means better organization and prioritization of customer-related communications, leading to improved satisfaction and loyalty. Moreover, it can help streamline internal processes, making your customer service team more efficient in addressing inquiries and resolving issues.


Sales number

Sales number

Create a separate sales number with a 978 area code to track leads and conversions. By having a dedicated line for sales, you can monitor your sales performance and identify areas for improvement, ultimately helping you grow your business.

This will give you a better understanding of how your sales efforts are performing and allow you to optimize your sales strategies. You’ll be able to assess which marketing campaigns are driving the most leads and conversions, enabling you to allocate resources more effectively. Additionally, it provides valuable data for training and coaching your sales team, ensuring they are equipped to convert leads into satisfied customers. Ultimately, having a dedicated sales number with a 978 area code can be a game-changer in enhancing your business’s growth and success.

Marketing campaigns

Marketing campaigns

Utilize your 978 area code number for targeted marketing campaigns in Massachusetts. By incorporating a local number in your marketing materials, you can appeal to a local audience and increase your brand visibility in the region.

Targeted marketing campaigns can be a great way to reach potential customers in the 978 area, as it fosters a sense of trust and familiarity with your business. Furthermore, the use of a local number enhances the chances of your marketing materials resonating with your target audience, leading to higher engagement and conversion rates. Whether you’re promoting products, services, or events, having a local 978 area code number can be a strategic advantage for reaching and connecting with your Massachusetts audience.


Promote Your Local Business with a 978 Area Code

Leveraging a 978 area code for your local business can significantly enhance your brand’s presence and credibility within northeastern Massachusetts. This area code covers a diverse range of cities, including Lowell, Lawrence, and Haverhill, which are known for their rich industrial heritage and vibrant communities. By associating your business with the 978 area code, you signal to potential customers that you are a part of their community, fostering a sense of trust and familiarity. This local identity can be particularly advantageous for businesses looking to attract customers who prioritize supporting local enterprises.

Having a 978 area code can also help your business tap into the economic opportunities of a region marked by both historical significance and modern growth. Cities like Peabody, Fitchburg, and Leominster offer a dynamic blend of established industries and emerging markets. By adopting a local area code, your business aligns itself with the region’s economic activities, enhancing its appeal to residents and other businesses within the area. This alignment not only helps in building a strong local clientele but also positions your business to benefit from the economic vitality and development occurring within the 978 area code region.

Moreover, a local 978 area code can improve communication and customer engagement. Customers are more likely to trust and reach out to businesses that have a recognizable area code, as it suggests accessibility and a commitment to serving the local community. By using a 978 area code, you make it easier for customers to contact you, leading to better customer service experiences and increased customer satisfaction. This strategic use of a local area code can ultimately contribute to higher customer retention rates and sustained business growth, establishing your business as a trusted and integral part of the northeastern Massachusetts community.


Key Considerations Regarding the 978 Area Code

Is the 978 area code toll-free?

No, the 978 area code is not toll-free, which means callers will incur charges when reaching out to you. However, if you’re in need of a toll-free number or any vanity numbers, Talkroute can offer you suitable options for your business.

Is a physical Massachusetts address required to obtain a 978 area code phone number?

No, there’s no need for a physical Massachusetts address to acquire and effectively utilize one of these phone numbers. The flexibility of VoIP service providers allows you to use a 978 area code for your business phone, regardless of your geographical location.

How can I place calls to 978 numbers?

Dialing a local number is a straightforward process and is no different from dialing any other type of phone number. Ensure that you enter all eleven digits accurately, press the call button, and wait to be connected. It’s that easy!


The History of the 978 Area Code

The 978 area code was introduced on September 1, 1997, as a result of a split from the 508 area code, which had become increasingly strained due to rapid population growth and technological advancements in Massachusetts. This split was necessary to accommodate the rising demand for new telephone numbers across the state, driven by the proliferation of cell phones, pagers, and other communication devices during the late 1990s. By creating the 978 area code, the telecommunications infrastructure was able to better manage the demand for phone numbers in the northeastern part of the state, ensuring continued service efficiency and availability.

Prior to the introduction of the 978 area code, the 508 area code served a broad geographic region, encompassing a mix of urban centers and suburban communities. As the need for additional phone lines grew, it became clear that a new area code was essential to alleviate the pressure on the existing system. The decision to implement a geographic split, rather than an overlay, allowed the state to more effectively distribute phone numbers and manage the telecommunications needs of its rapidly growing population. This strategic move helped prevent service disruptions and provided a sustainable solution for the future growth of the region.

Since its inception, the 978 area code has played a crucial role in supporting the telecommunications needs of northeastern Massachusetts. It serves a diverse range of cities and towns, including Lowell, Lawrence, Haverhill, and Peabody, each contributing to the region’s economic and cultural landscape. The area code’s introduction not only addressed the immediate need for more phone numbers but also laid the groundwork for continued growth and development in the area. As technology continues to evolve and demand for phone lines persists, the 978 area code remains a vital component of Massachusetts’ telecommunications infrastructure, reflecting the state’s adaptability and forward-thinking approach to communication challenges.


Establish Your Presence in Massachusetts with a Local Business Number in the 978 Area Code

Talkroute offers you the well-recognized 978 country code, instilling trust in your customers when they see your business phone number. This trust factor can increase the likelihood of your calls being accepted, ultimately enhancing your customer interactions.

Whether you’re operating a small local business or a larger company in Massachusetts, Talkroute has the perfect virtual number solution to elevate your business. Experience the service firsthand with a one-week free trial today!


Frequently Asked Questions


Any phone numbers you acquire from Talkroute are your property. This grants you the freedom to utilize them in the manner that best suits your business needs. While you also have the option to transfer your number to another provider, we sincerely believe that you’ll discover no better service than Talkroute.

Local phone numbers represent a specific region, city or state which is identified by their 3 digit area code. Local phone numbers are a great way to establish a local presence within a community whether you have a physical presence there or not.

Yes, with Talkroute we include free phone numbers with all of our plans and additional numbers may be purchased as needed. You may add as many phone numbers to your Talkroute account as required.

During the registration process, Talkroute will prompt you to choose a toll-free or local phone number. You may search available options by area code, city, state and zip code. Once you have finished activating your account, your new number will be ready for use!

Yes. We are happy to port your existing 978 phone number to Talkroute. We will even cover the porting fees to transfer your numbers!

Phone numbers starting with 978 are located in Massachusetts and cover a broad region in the northeastern part of the state. This area includes cities such as Lowell, Lawrence, Haverhill, Fitchburg, Leominster, and Peabody, as well as numerous smaller towns and communities. The 978 area code encompasses parts of several counties, including Essex County, Middlesex County, and Worcester County, providing a wide range of residential and commercial services. The region served by the 978 area code is known for its mix of historical significance and contemporary growth, offering a blend of industrial heritage, suburban development, and economic diversity.


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