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Automatic call distribution (ACD) is a system for answering and directing incoming calls to the right sales agents. It decides

What does it take for a 33-year-old female blogger to raise $100 million in venture funding, build a $1.2 billion

The telecom industry is growing fast. The advanced technologies have brought some dramatic changes to offer enhanced customer satisfaction.

Word of mouth marketing is the most powerful advertising tool in a small business owner's toolkit. A happy customer sharing

We all know it’s not exactly easy to open a business in a competitive field. In fact, if it

For both businesses and the general public, there are a variety of modern communication methods that utilize the internet.

As a business owner using a Virtual Phone System, you are reaping the benefits of the professional quality service

In 2012, Facebook purchased a photo-sharing app called Instagram for the staggering sum of $1 billion. By 2019, Instagram

Traditional forms of advertising have grown less effective over time. Television, radio, and newspaper ads don't carry the distribution levels

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