Talkroute Blog

  Although getting return customers isn’t rocket science, there is definitely more to it than hanging a sign on the

Have you ever wondered why you hear music or informational messages while you’re on hold? The reason is to give

What moves a business owner to create a brand new empire, to carve out their piece of the pie, and

PSTN (Public Switched Telephone Network)—The world's collection of interconnected, voice-oriented public telephone networks, both commercial and government-owned. Whenever you say

  Customizable Call Menus The anchor of any professional phone system is the phone tree, or IVR, or call menu.