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Automatic call distribution (ACD) is a system for answering and directing incoming calls to the right sales agents. It decides

When you are running a business, growth and progress are always at the forefront of your mind. It's helpful to

Close to a third of adults set New Year's resolutions, but only about one in ten is actually likely

What's the first concern you have when switching phone service providers? It probably won’t take you very long to answer.

Owning any type of small business requires a sufficient amount of financial capital to cover orders, payroll, and many

Working in any healthcare field, such as Medicare Advantage services, comes with its own separate challenges. These challenges won’t get

There will likely be plenty of people telling you what they think is the ultimate secret to grow your

In the modern business world, two factors drive success. One is customer service. The other is technology. CRM plays

Business Burnout. This condition affects so many business owners that it almost goes without saying that you’ll experience it or

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