The Market Research Process: A Fresh Perspective

Even if everyone you talk to says they love your business idea, that doesn’t mean that it’s a good one. First of all, people say a lot of things; what they say they would buy and what they will actually buy are two different things. You also can’t start a business just because you “feel like it’s going to work”. Many entrepreneurs set out on a new venture based on an instinct that their idea is foolproof. There’s no shortcut; you simply have to do your homework. What is the Market? Remember that your “market” is just people. Instead of thinking of it as a summary of figures and statistics, it’s better to think of this in terms of all the different groups of people who are your potential customers. Who are they? How much money do they make? What do they buy? Look at the details, not just broad …

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How to Write a Contract that Protects Your Business

Contracts do more than keep us honest; they make it possible to preserve the rights of everyone involved. Just because 2 people in a business relationship are both honest doesn’t mean that something can’t go wrong. There are a variety of problems that may arise when every aspect of an agreement is not plainly stated. You can avoid most of these problems by describing, in careful detail, every element of your agreement. Put it in Writing No one with a legitimate business would ever make important deals without a contract, but what about smaller deals, new clients, or even individual orders? No matter how big or small the deal, where there is an exchange of money, goods, or services—there should be a written contractual document. Explanation of Goods & Services What, exactly, is to be provided by each party? Including detailed explanations of what, how much, and for how long …

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Compare Bigcommerce vs. Shopify: A Quick Overview

  So, you’ve decided to set up an online store, and you’re presented with a few options for a place to build it. Among the front-runners are Bigcommerce and Shopify. Both of these ecommerce builders will give you a seamless startup experience, but of course each has its strengths and weaknesses. It depends, to some degree, on your business’ goals; however, Shopify tends to come out on top across all bases.   Superior Analytics Here is the one category where you will find that Bigcommerce shines through. You can tell that it was created with the intent of providing an expansive platform to facilitate the growth of an e-business. Shopify gives you everything you need to be up and running fast with the necessary tools to serve every customer, but Bigcommerce has better built-in analytics and SEO tools to help you see not only where you are, but where you’re …

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Elevate Your Speaking Skills: Professional Communication 101

  They say that silence is golden, but if you have to talk, then it can’t hurt to equip yourself to handle the transaction. In business relationships, there are dos and don’ts as there are when you’re relating with anyone. If you take nothing else from this article, just remember that your conversations with fellow professionals are not unlike those you have with anyone in life. Being genuine, straightforward, and appropriate is what brings success in professional relationships. Here are a few reminders to keep you on the right track.   Flattery Flattery has its place, and as we’ll talk about a little later, it works better if you’re sincere. You know when you’re trying to pick up a girl (or a guy) at a bar (or wherever you are), and you use some manipulative language to coerce this person to win them over? That’s the dangerous kind. All business …

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10 Ways to a High Success Factor: Pro vs. Amateur

  “Living a Princely life requires that you learn to think and reason like the Prince, talk and behave like him, react like him as well.” —Jaachynma N.E. Agu   Everyone started in business with the vigor and ambition of a teenager at his first job. You had some wild assurance that you would be able to handle everything that came and impress everyone around you, convinced that this was the beginning of a sustained line of success. In the same way, no entrepreneur starts their own business with the hope of being mediocre; you want to change the game, and you want to do what you do better than anybody else. And there’s no reason why you can’t do that.   The following points show the difference between the way an amateur thinks about business, and the way a pro sees it—which one are you?   1. Respect Your …

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Talkroute IVR

The Value of IVR for Your Business’ Phone System

IVR, also known as an auto attendant, phone tree, or call menu, exists to save time and frustration for you and your callers by directing them to the right person or department. With an automated call menu, you won’t have to waste time fielding every call and sending it to the appropriate department because your IVR system does that for you. History of IVR Technology IVR, or Interactive Voice Response started as a primitive version of the widely-used self-service technology that is used in phone systems all over the world. When the first Auto Attendants came into use, functionality was limited, and they allowed for very little interaction. IVR has come a long way in its development, even adding Automated Speech Recognition (ASR) to give callers who use the system a more natural experience while retaining the efficiency of original IVR. Using Talkroute to Add IVR Any small business owner …

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The Advantages of Social Networking: How to Find New Customers

Including social media in your marketing campaign can significantly amplify the impact of your business’ regular content or latest promotion. If you play your cards right, you can create a snowball effect that puts your content in front of the right people—the ones who will turn into new paying customers. So let’s take a look at the top social media sites, and how you can use each of these to generate new business. Facebook We all know Facebook is an unstoppable, ever-expanding force with a massive collection of people who are constantly active on the site, and constantly sharing and interacting with new content. Though it may not be your first choice to generate leads, it is a great engine to get people talking about your latest content or promotion. This is the place where you can respond to people who are commenting on your post, and due to the …

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Google Apps vs Office 365: Which is Right for Your Business?

  What makes one brand of productivity software stand out from others? There are variables that determine what kind of operating tools will make work easier and more efficient, but the vast majority of businesses are going to choose software based on simplicity, connectivity, practicality, and universality—and these are the qualities that Google, Microsoft, and others are taking great pains to provide. The already established trend towards using cloud-based operating software is not surprising, due to the growing need for seamless communication across all platforms and borders as more and more business is conducted online and remotely, which is where Google has put its best foot forward, and Microsoft is following suit with Office 365.   Give Office 365 a Try The best way to decide what software works better for you is to simply try both, or should I say, try Office 365 because you’re probably less familiar with …

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Squarespace vs. WordPress: Which Website-Building Tool is Best for Your Small Business?

Selection/Options WORDPRESS This site-building tool has always been based around the core value of allowing anyone to start their own blog for free, which is the main distinction between them and Squarespace. With nearly 400 different themes to choose from, you can build your site as basic or as meticulous as you prefer, and if you know some code or learn to use the tools provided with your account, you’ll have considerable freedom to customize your design. At the same time, this platform was created for bloggers, not businesses; so, even though you can create a perfectly functional business site through WP, the themes they provide may be a little lackluster if your goal is to impress customers. SQUARESPACE Although a limited selection of templates are provided, the ones they do have are sleek, simple, and functional, with business sensibility in mind. The idea seems to be: Give people the …

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Google vs. Amazon vs. PayPal: Which Online Payment Solution is Right For You?

Online retail will generate at least $330 billion for 2015, and that number is always growing, even to the point of eventually overtaking the conventional world of retail—that’s 330 billion reasons to optimize digital payments for your business. There are now quite a few digital payment providers to choose from, but among the front-runners are Google, Amazon, and of course, PayPal. Like any competing service providers, they all operate basically in the same way, while each one offers distinctive features that set them apart. We’ve given each service our own rating for overall performance. Let’s take a look at the Big 3, and you can decide for yourself which one may be right for your business. Google Wallet/Android Pay There are virtually no fees associated with setting up an account, but you will quickly find that going through the process of getting that “Buy with Google” button on your checkout …

StephanieGoogle vs. Amazon vs. PayPal: Which Online Payment Solution is Right For You?