why customers text

Reasons Why Your Customers Want to Text You

Did you know that over 6 billion texts are sent every day?! Like most new technology, texting did take time to take hold with the public. In 1995, the average American sent just 0.4 text messages per month, according to Mobivity, and by 2000, the number still stood at just 35 a month– or about one text a day. The average American sends about 94 of them per day. Of course, many of these texts come from businesses or bots, not real people. Still, Americans are defaulting to text as their preferred communication medium more & more often. Texting is not a uniquely American habit, either. About five billion people, or 65% of the world’s population, enjoy access to texting. Why do people everywhere love to communicate by text message? And why would a customer want to text your small business instead of calling, emailing, or contacting you through social …

StephanieReasons Why Your Customers Want to Text You
virtual phone number small business

Why You Need a Virtual Phone Number for Your Small Business

  Switching to a virtual phone system may help your business become more efficient while presenting a more professional appearance. Staying competitive requires your business to remain connected. Employees need to remain connected to clients, vendors, and each other. A dedicated phone system allows you to assign numbers to specific departments or staff and route calls or texts to different employees. Unfortunately, many small business owners lack the budget for an expensive phone system, which is one of many reasons why a virtual phone system is a smarter choice.   What is a Virtual Phone?   Virtual phone systems are cloud-based systems that allow users to make and receive calls from any Internet-connected device. Calls and texts are sent and received through the cloud instead of a landline. You gain access to a wide range of features and functionalities designed to support your business operations because the virtual phone number …

StephanieWhy You Need a Virtual Phone Number for Your Small Business
5 Best Virtual Phone Number Services for Small Business & Enterprise - Virtual Phone System

5 Best Virtual Phone Number Services for Small Business & Enterprise

  Trying to find the right Virtual Phone Number provider for your business? You have come to the right place. We have evaluated and compromised a list of the best options available when it comes to registering a new business phone number. But first, let’s address a few frequently asked questions about virtual phone numbers:   What is a Virtual Phone Number?   A virtual phone number, also known as a DID or access number, is a telephone number that is not directly associated to a telephone line. These numbers are often programmed to forward incoming calls to one of the pre-set telephone numbers chosen by the client; either Landline, Mobile or VoIP. Virtual phone numbers can be registered with a local or toll free area code & can be customized to provide the perfect vanity number.   Can you register multiple Virtual Phone Numbers?   Yes, all of the services on our list offer …

Stephanie5 Best Virtual Phone Number Services for Small Business & Enterprise
833 toll free

Find a Perfect Toll Free Number with (833) Area Code

Have you dreamed of registering the perfect toll free number for your business? Well, the realization of your dream may be closer than you think—just not in the form that you might expect. On June 3, 2017, a massive collection of phone numbers with a new toll free area code, (833) was opened and made available. What this means is that all the premium vanity numbers and most desirable combinations can be taken again with the new area code. This release comes not a moment too soon because people were beginning to scramble for any decent toll free phone number they could get their hands on. (833) has changed the game. Good Luck Getting an 800 Number Most people are surprised the first time they try to obtain a toll free number when they ask for a number with the classic (800) area code, expecting to be given a variety …

StephanieFind a Perfect Toll Free Number with (833) Area Code
Ways to Forward Landline to Cell

3 Ways to Forward Your Landline to a Cell Phone

As a business owner, you take important phone calls at the office. But you’re not always in the office. You’re meeting clients, attending events, and ducking out for lunch at school with the kids. So what do you do when an important call comes in on your business phone system but you’re not there to take it? Believe it or not, there are lots of options for business owners who face this predicament. Most offices have a landline, and most business owners & managers have a smartphone. These two can easily work together to create a seamless system that reaches you wherever you are. Having a landline at home might seem dated now. More than half of Americans have gone to wireless only in their homes, and the trend toward landline-free residences shows no signs of abating. As you probably expected, most people who still use landlines at home come …

Stephanie3 Ways to Forward Your Landline to a Cell Phone
business phone system

6-Step Plan to the Perfect Business Phone System

  Whether you already have an established business or are just getting started, at some point you are going to need to think about your phones. While some business owners will opt to use their cell number as the business line (please don’t do this; see why) others will be considering a fancy office system. That is until you are confronted with the upfront costs, old school desk phones, networking equipment & long term contracts that come with these “modern” office systems… This is why virtual phone systems have gained popularity in recent years. Not only are there no contracts, upfront costs, or equipment to purchase but you can have everything up and running in less than an hour. All you need is access to a web browser and either a PC, cell phone or landline! To lean more about virtual phone systems, check out this article: How Does a …

Stephanie6-Step Plan to the Perfect Business Phone System
virtual phone system

How Does a Virtual Phone System Work?

  It’s actually rather simple. If you’ve ever worked at a business, or have your own business that utilizes a traditional phone system, then you already understand how a virtual phone system works because the concept is the same. On-site, traditional phone systems have been the backbone of businesses for a long time, and this kind of network is a precursor to the service provided by Talkroute. Inspired by conventional networks, Talkroute works along the same principles and offers the same features—except it’s completely virtual, which is why there is no need to buy or install new equipment. It’s 100% in the cloud and works with your existing phones and devices.   Turn Your Desktop & Cell Phone Into a Fully-Functional Virtual Phone System   Just like the conventional phone networks, a virtual phone system manages every call that comes into your business. Instead of buying a bunch of new …

StephanieHow Does a Virtual Phone System Work?
Telecommuting Future Business Communication

Why Telecommuting Is the Future of Business Communication

  By 2019 we were all used to the “ideal” life routine. Adult life consisted of waking up early every morning, taking a shower, grabbing a quick breakfast, heading off to work & after 8 or so hours we finally got back home. At this point, although a lovely thought, we couldn’t imagine a world with everyone working remotely. Teleconferences were used only on specific occasions & employees who worked from home on a regular basis were practically nonexistent. Even though telecommuting wasn’t a common working method, the scenario where people got to work from home more than once a week wasn’t even considered, communication and teleworking technology kept on advancing. All of this changed during promising 2020, when Covid-19 came unexpectedly in a way that no one could have predicted. Forcing most companies and industries to reinvent themselves and shift to a remote work model in order to survive …

StephanieWhy Telecommuting Is the Future of Business Communication
Why You Shouldn’t Abandon Your Business Phone Number - Maintaining Your Business Number

Why You Shouldn’t Abandon Your Business Phone Number

  As a business owner it’s vital that you are always available to your clients, but you may be risking future success if you’re relying on a land-line or traditional cell phone number. Your phone number will quickly become listed in both online and offline directories. Customers may even begin to store your business number as a contact in their phones. So imagine the horror if you lost your phone number and your customers were unable to reach you. Unfortunately, this is the nightmare that so many business owners find themselves living. Forward-looking business owners are turning to the services of a virtual phone system to alleviate these risks. Things have really come a long way in regards to phone service options, so it’s always a good idea to utilize new technology to make your life easier.   Incorrect Business Contact Information Negatively Impacts Consumer Behavior   When it comes …

StephanieWhy You Shouldn’t Abandon Your Business Phone Number
Remote Phone System

How You Can Benefit From a Remote Office Phone System

  More and more people are now willing to work remotely, therefore remote office phone systems have continued to gain importance. Modern office remote phone systems come with less maintenance obligations and can be extended allowing the addition of more phone lines without the need for extensive maintenance or attendance by technical staff. A remote office phone system should provide workers with the flexibility and mobility that they need to work remotely. It should maintain worker communications but also make communication channels more effective. There are different options, which remove the maintenance and servicing of telephony equipment at the office.   Here are the top ways you can benefit from a remote office phone system:   1. Cost Perhaps the biggest drive for getting a remote phone line system in comparison to a fixed-line at the office is cost. For instance, non-fixed VoIP systems deliver excellent cost benefits compared to …

StephanieHow You Can Benefit From a Remote Office Phone System